But for those for whom it works (e.g. myself, also others here on this thread) it's great. So much data, and the cheapest way to use Maxis' line (still the best coverage once you take into account congestion, IMO).

Customer support is hit and miss (mostly miss), which is consistently mentioned in this thread. Hence why recommended to port to hotlink before porting in to ookyo, for e.g.

Obviously if I had the same problem you're experiencing with 'base plan' I'd be super pissed as well. Do complain to MCMC also. But take note that most would not encounter such a problem, and that if got no technical issue this is one of the better low-cost options.

Yeah, you get what you pay for. Cross finger don't need to talk to robot too often...

Anything special set up on your phone? Custom rom maybe? It should just work, otherwise go to the app and talk to fuzzy, ask to speak to an agent.

VPN is fine, just a bit mafan to turn it off when you using phone for hotspot.

Have you read their FAQ on battery drain? In my experience not noticeably worst than without VPN.

For gaming I can't comment, but bandwidth isn't affected so videos and content load well. Much better than my congested ex-telcos D and U.

And you should ALWAYS port to hotlink first. Don't take the risk.

Only when using for hotspot. Otherwise the devices on hotspot can't connect to internet.

Should be few minutes max. It's same owner and automated.

No advantage for you. It gives escalating benefits to the one whose code you use.

Some just use it as appreciation for those who help people out here by clearing doubt/answering question. E.g. when I ported in I got asrin referral code as he answered questions on this thread to help.

Interestingly enough I just happened to notice that I can now hotspot without turning off VPN. Anyone else can verify?

This is good news, now no need force off anything just to tether.

Only if you swapped in via Hotlink. You can cancel it by going to the website.

Speed is good (Maxis line) but of course please get a hotlink sim card to test your common areas first. Especially if you're from celcom, cos there's some areas celcom cover where maxis sucks.

There's caps on various things though, so like youtube won't be super high res (I think only 480p speed capped), and some games have complaints of too much lag etc. I don't game so I can't comment. For usage with chat/social apps with big downloads/videos etc. it's very good. Customer service sucks though.

Porting in easiest way is go any Maxis center to port to Hotlink. They'll scan your thumbprint and then give you a simcard with instrucitons. Once you're on hotlink can straight away port to ookyo using ookyo's app.

No, because you can't run the VPN on the mifi. Anyway tethered connections don't get unlimited.

Using your credit.

Nope, spotify uses very little bandwidth even at highest quality so not an issue.

Unfortunately really left it way too long. Not just ookyo but any telco would have cancelled the line di unless they have some special long-term service agreement.

In future if trying to keep line active try for unifi mobile (line active based on last usage date, so just send an SMS every month) or those MVNOs with long validity period.

'wallet'? You can top up credit to ookyo, yes, but the main RM30 (+6%) per month must be paid by CC. The top up credit is for buying add-ons only.

No.

With ookyo you will pay RM31.80 (30+6%) for 8GB data (promo, will be down to 5GB after March, maybe).

You can add on another RM8 (no 6% charged on this) for unlimited call/SMS. This amount comes from hotlink-style topup (meaning can buy from Lazada or any hotlink top-up vendor like 7-11).

Total spend RM39.80 per month. If 5/8GB is not enough, there are add-ons, but those add up the cost really quickly. Currently its:-
RM7 for 1 week 1GB
RM3 for 1 day 2GB
RM1 for 1 hour 500MB

So the best way to use ookyo is to take advantage of the 4 unlimited apps. Unfortunately if all you do is open lowyat forum and read email, there's no way to do that. Then again if that's all you do I don't think you ever use 5GB a month....

Most importantly though you should test the maxis line in your area. Any time you consider changing telco must test that first. Get a cheap hotlink sim card to test (or borrow from someone).

Yes it's very bad. Please don't use it people who give 1 star ratings are all correct. Just ignore all the comments/advise given in this thread, not reliable one, better trust the google play reviews.

They have an FAQ on the site which explains it. In my experience (and other users here) it doesn't really drain more than your phone would normally drain. I've used it on an old XiaoMi and old Samsung with dying batteries when I was just switching from Digi, and battery life did not reduce noticeably.

If Maxis connection is poor then it will drain a lot as your apps keep trying (and failing) to connect, but this is not different from normal battery drain with poor data.

Confirm can.

If you have purchased the unlimited call/sms, you can even make call/SMS.

Ookyo is for budget user. iPhone, not so much. Also, iOS is much more restricted than Android, it's possible that the sort of VPN they're using simply not allowed on app store.

If you're 50% overseas every month it makes sense to have separate simcard just for overseas. I'm hardly overseas so I don't even bother to check ookyo's roaming rate, but my last trip I was still on digi. Best rate!