Hi, may I know how to knw my statement date? Do I need to call pbb? My previous cimb card statement date always fixed on 28 each month, but seem pbb doesn't follow this..

Anyone experience OTP error with Quantum Master today. I have tried more than 5 times re-send OTP and still not get the code. Sigh...

same here, can't get any OTP for my VS card.

Petrol no cashback.. 

I was wondering if paying HLA insurance via HLA Pay Online counts as valid transaction for "Get Rewarded with PB Cash" promotion?

Been searching for past threads but nothing except it is eligible for 6% Cash Back (card feature). Appreciate if someone can confirm.

Thanks.

I got McD/KFC RM5/10 voucher, a few years ago.

Hi, can anyone help to review my QUANTUM VISA statement?
so sad  , i didnt received any cashback after spending at AEON Tebrau City(JB) & AEON Bukit Indah(JB) ?
isn't means this two merchants is not under QUANTUM VISA Departmental Category ?
         

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PB Bank going to withdraw some features of credit card 
Luckily, PB Quantum card features will remain unchanged   

Revision of Credit Card Features

Dear Valued Cardmembers,

Kindly be informed that effective 1 January 2018, card features for the following PB/PIBB Credit Cards will be revised as follows :-

PB Visa Signature 
- 6% Cash Back on online, dining and grocery transactions with monthly capping at RM38
- 2x complimentary Plaza Premium Lounge access in Malaysia in a calendar year
- Automatic Travel Insurance of up to RM500,000
Revision of Credit Card Features

FYI, simila to what Human Nature shared earlier.

Dec spending would be a trap if ppl trying to hit max RM833 for RM50 monthly cashback   

My principal VS already spent RM637.28 with expected cashback of RM38.28. If what PBB says is true, i'd stand to lose the RM0.28 cashback on 5 Jan 2018 statement. To be confirmed!

Dear Valued Cardmember,

Thank you for your email.

We would like to inform that for the revision of monthly capping, it will be based on monthly statement. For example, your statement date on the 5th will have capping of RM38 for your 05 January 2018 statement.

Therefore, all your transactions that posting date from 06 December 2017 until 05 January 2018 will be capped at RM38.

We hope the above has clarified your query. Please drop us an email or call us at 03 2176 8188 (24 hours) if you need further assistance.

Yours truly
for PUBLIC BANK BERHAD

Ying
Customer Service
PB Card Services

The T&C says new card features start from 1.1.2018, that should mean new transactions not the CB itself which always come one or even 2 months after  the card has been used.

I have maxed out couple of cards, which the RM50 CB is expected in Jan 2018.

Looks like i have letters to write if PBB does not honour the expected RM50 CB  for transactions done before
new features kick in.

Putting the words wrongly is PBB's fault, PBB would end up have to pay  RM50 for maxed out Dec transactions.

Put  new features start from Dec 2017 - no one can argue then.

How many of you affected there?
Write letter cc to BNM, complain PBB says  new features starts from 1.1.2018, but force it on us who
has used the cards unkowingly and for transactions done before new features start.

I think the bank has complied with regulations by giving advance notice. It is 21 days right. Announcement made on 10 Dec 2017, revision effective on 1 Jan 2018.

Haha no yelling needed as pbb cs are good. I spell out the scenario.

anyone using mytnb apps to pay TNB bill ?
I made payment on on Dec18 nighttime but it still not yet reflects in mytnb portal, bank already posted the payment on Dec19 ..
who can I call to check ?

Was planning to make a RM1500+ payment using quantum for its flexipay feature but now change to VS after getting triple good news today

1- Still RM50 cb for this statement
2- Can do flexipay for VS
3- New cb promo

For no. 1, there is no official announcement, they just call to inform for those who r impacted, so I guess those whose statement date is as per calendar month n no cross month statement date will still stick back to current revision of effective 1 Jan

till now PBB stil not putting it in black and white?, and i forgot the name of the CS who told me about the revised
changes, sigh.. my 5 statements should be out  soon for 1.1.2018.
seems like is local malaysian time, no gap/lag when i did it.

that means those with statement on 1.1.2018 , all wont get RM50CB?
I believe PBB have to pay RM50

If mid Jan.... can get rm50 right?

statement date 1st of Jan, got full CB

01 JAN 01 JAN (DGP) CASH BACK BONUS 49.09 CR

Entitled for 6% Dining:
- StarBucks at Karak-Gombak Drive Thru
- StarBucks at Petronas Rawang Drive Thru
- Wendy's at Juru Drive Thru
- TGIF at The Curve
- McD at Birch House GeorgeTown
- The Famiglia at Damansara Utama

** statement date 1st of Jan, got full CB

Try to make payment via uobpayonline using PBB card but no OTP deliver despite couple of clicked resend OTP. Anyone encounter the same issue?

Digi, restarted but still the same

So is Digi problem?