Wow.. So terasa...

I just want to see Grab improve that's all.

Somebody recently PM me about Uber, I honestly told him it's good enough for part time but I honestly cannot recommend for full timers.

Whatever I say about Grab, it's all true, no?

RM1.70/23 sen= about 7 minutes

Plus 3 minutes grace period,

So total about 10 to 11 minutes.

If XL, waiting fee is 40 sen/minit.

https://www.uber.com/en-MY/blog/penang/wait...rges-in-penang/

Rider simply give low rating also need to give explanation. If they complain about fare, that won't affect driver's DR. If rider pandai, they complain other things about you.

This post has been edited by JohnL77: Feb 13 2018, 04:59 PM

Like what bcombat said, it is to encourage riders to be punctual and don't simply cancel and make sure they put the right location. Not useless.

As usual, Grab thread full of drivers complaining CR CR CR.... Sked banned....

Why so fast and furious?


U/G drivers so colorful...

That day I saw on Fesbuk one guy said he got 5 outstanding samans, total RM1,500. Like that still worth it to do U/G ka?

Actually, that should be the way. Just like taxis, they start their meter once they reach (if you book them through phone/apps).

But the problem with Uber.. Once you hit Start Trip, you cannot cancel if rider no show.

But I heard that there is a way to cancel after swiping Start Trip, but I haven't try yet.


If rider ask to Start Trip first and you are confident he/she will show up, then I think it's ok gua...

I also got one rider before, she enter my car already so I swipe Start Trip, but then she ask me to wait for her friend. Like 10-15 minutes like that. Later on the fare was higher than the upfront fare. But she was okay with it. When her friend ask why the fare higher? She explain that probably because of the waiting time.

¯\_(ツ)_/¯

True..

But I just cannot brain, do U/G and kena a lot of saman then cannot settle it, until 5 outstanding samans.

He get to suck Grab's dick. Now have to go back and see Grab's lousy app. Wrong pick up distance, mapren, cibai CS, weekly bugs, every few months got epic system problem.

Damn.. Uber sent email to riders about closing shop, but didn't send email to drivers...

The main issue with Grab is not lower income, the main issue is their platform.

1. No cancellation fee - so, fake booking, u die. Rider put wrong location, u die. And Grab's app really sucks at detecting rider's location, so wrong location happens a lot. Again, u die. Rider no show, ask u to wait 20 minutes, u die. Rider cancel when u already reach the pick up location or nearby, u die.

2. Stupid rules - For some reason, if too many riders cancel on you, you are the one who gets punished.

3. Wrong pick up distance - Uber's app calculates the optimal route for you to go pick up the rider. So if the ping says 3km, it's 3km. If it says 10km, it's 10km. But Grab's driver app only shows you the radius of where you are to the rider. So if ping come in saying 3km, sometimes you might find that the actual route is 7km, for example.

4. Bugs and glitches - Every week sure got some bug in the app. Every few months sure got some system wide problem that affects all/majority of drivers, not just in Malaysia, but whole of SEA. Last time when this happens, riders switch to Uber. But now if this happens? The perception of Grab's reliability will get even worse, because rider's have no other e-hailing choice, so they will choose MRT/bus instead as their regular transportation to avoid Grab's system issues.

5. Fucking shit driver support - Just try it. Something you really have to experience to know.

6. Incentives calculated wrongly - I guess this counts as bugs and glitches also, but it's a severe enough problem to have its own category. Sometimes Grab's system will calculate your incentives less than what you should be earning. Then, when you contact their CS, you will understand point 5.

7. Slow payment - Grab talk big about making payments faster, but it's all still very slow. Uber's system will automatically calculate all your payments by Monday morning and straight away transfer to your bank account. By Tuesday evening you should get money in the bank already. Grab on the other hand, you have to wait until Wednesday. If they decide to be good, wait until Tuesday only. But this is only a payment into their app's Cash Wallet. Then you have to request for a cash out to your bank account. This will take another 2 days for the money to be in your bank account.

8. Grab's heat map in the app only shows you places with high demand, but it doesn't show you whether got Surge or not? You can go to red hot area, but still get normal fare price.

9. Grab's rider app doesn't show riders the real Estimated Time of Arrival. It doesn't take into account traffic conditions. So, you might take 20 minutes to reach rider, but the app told rider 10 minutes only. When this happens, refer to point 1 and 2 - u die.

What else did I miss?

This post has been edited by JohnL77: Mar 27 2018, 12:38 AM

So sad...

Unfortunately, Uber not stingy in ensuring their system is good and they were forced to admit defeat...

Some speculate that Uber limit the use of Set Destination to prevent Ace drivers from abusing it, but I believe that server costs are also a big reason for Uber doing it. Their servers already work hard to calculate the pick up route and the drop off route and price. And the routes that their system calculates is not main2 wan! It takes into account traffic conditions. Not like Grab just use ruler. Add Set Destination and their server costs definitely very costly. I have seen more and more Uber drivers complaining about system issues recently as the takeover came closer. Probably a sign of Uber cutting costs ahead of the merger.

So sad they didn't inform their employees earlier. Really disappointed about this.


Oh right, point number

11. Grab ruler.

This post has been edited by JohnL77: Mar 27 2018, 01:11 AM

Booo..

Wrong thread bro.. Write letter to Agong...

Very important to state whether net or gross...

When ping masuk, you will see the words, "High Price," in yellow. But they won't tell you how many times is the Surge. Just "High Price" only.

Grab thread going to be Uber thread soon because cannot see destination.

But no dynamic pricing. Eat shit in traffic jam.

Time to close this thread so that so and so cannot keep trolling here with one liners anymore.