did you call 1800-like number?or sms to number like 2880 2000

Nope didnt call 1800 but i did reply 1 sms from 28xx regarding UMobile services satisfactory. 1 sms cost $0.41? And i also accidently activated wifi calling on my phone. This was supposed to be free right?

Nope didnt call 1800 but i did reply 1 sms from 28xx regarding UMobile services satisfactory. 1 sms cost $0.41? And i also accidently activated wifi calling on my phone. This was supposed to be free right?

u may check ur bill clearly to see which part charging the extra, see is the charges legit or not

Let's see in upcoming bill, i believed today or tomorrow bill will come out..

Alright, thanks guys. I think my bill was set on the 7th. So need to wait few more days to see my first bill.

Is it your first bill? well first bill kind of confusing with the advance payment stamp duty and so on..i guess you'll be paying 90-100 in your first bill. dont be shocked

Question here:
I'll be moving to the UK and I need to keep my phone number here for banking purposes.
I only need to receive SMS and thats all. No phone calls no internet no sms.
I'm thinking about changing my UMobile plan to prepaid for RM10/month to keep the phone number active so I can receive SMSes. I have spoken to a UMobile store worker and he told me it is not possible as my IDD wont be active if theres only RM10 in the prepaid account.
However I called the UMobile Cust Service and she told me otherwise.
So.... What should I do??

U mobile customer service really have no idea bout the whatever procedure regarding the service as last time i call 1318 and ask if i can direct port out my suppline number, she said can direct port out, but in the reality the supp number have to be changed ti individual number first whether it is post/prepaid. I ask her 3 times really, and she said yes. As for your case, better go to center and ask them personally. Or MNP to XoX, which can give 28 months validity under certain plan i believe..Any XoX dealer can confirm this?

Anyone have credit limit issue?

This issue is almost few months with PM also take decades to reply. My issue is on credit limit where the service centre in Times Square admitted is UMobile problem for the wrong credit limit issue. My limit suppose to be RM300 and RM 60 my subline but instead shows RM240 and RM60. And u guys said it is the system error. So even my paymemt is prompt but I still got barred for over credit limit. That's freaking annoying and called up to unbarred but still barred me again minutes later. Lodged the complain and called me said it is solved but yet last month I got barred. How do you guys want to settle it? I got no time to always go Times Square. Just got barred again event payment is prompt. Is very annoying.

Anyone have credit limit issue?

This issue is almost few months with PM also take decades to reply. My issue is on credit limit where the service centre in Times Square admitted is UMobile problem for the wrong credit limit issue. My limit suppose to be RM300 and RM 60 my subline but instead shows RM240 and RM60. And u guys said it is the system error. So even my paymemt is prompt but I still got barred for over credit limit. That's freaking annoying and called up to unbarred but still barred me again minutes later. Lodged the complain and called me said it is solved but yet last month I got barred. How do you guys want to settle it? I got no time to always go Times Square. Just got barred again event payment is prompt. Is very annoying.

i try to help to see able to increase credit limit or not after holiday (not me holiday, umobile internal staff), as my exprience, customers only request to decrease credit limit which is minimum 50 per month

Hello, I would like some recommendations about upgrading my current U28 plan.

My current internet usage:

- About 3-5 Youtube videos a day, ~10 mins each at 480p
- Reddit
- Mobile games (KingGlory and Clash Royale)
- Light web browsing

Due to having only 3GB Data and 3GB VideoOnz, I've been very conservative with my usage. I'm able to finish the month with an extra of about 100MB

I'm planning to increase my internet usage if I decided to upgrade the internet plan.

Planned Usage:

- More Youtube Videos
- Tethering to my PC for gaming purposes (CSGO, LoL)
- Light browsing on PC
- More Reddit
- Snapchat (I've been limiting my Snapchat usage too)
- Maybe some downloads <500MB here and there when I'm on PC.

Additional points to note: I'm at Alor Setar and I have a stable 3G connection, up to 8Mbps down, 2Mbps up, 4G is not available here.

What plan should I get if I wanna get an upgrade?

Thanks in advanced.

Anyone have credit limit issue?

This issue is almost few months with PM also take decades to reply. My issue is on credit limit where the service centre in Times Square admitted is UMobile problem for the wrong credit limit issue. My limit suppose to be RM300 and RM 60 my subline but instead shows RM240 and RM60. And u guys said it is the system error. So even my paymemt is prompt but I still got barred for over credit limit. That's freaking annoying and called up to unbarred but still barred me again minutes later. Lodged the complain and called me said it is solved but yet last month I got barred. How do you guys want to settle it? I got no time to always go Times Square. Just got barred again event payment is prompt. Is very annoying.

ur monthly bill always exceed 240 and 60  ?

Question here:
I'll be moving to the UK and I need to keep my phone number here for banking purposes.
I only need to receive SMS and thats all. No phone calls no internet no sms.
I'm thinking about changing my UMobile plan to prepaid for RM10/month to keep the phone number active so I can receive SMSes. I have spoken to a UMobile store worker and he told me it is not possible as my IDD wont be active if theres only RM10 in the prepaid account.
However I called the UMobile Cust Service and she told me otherwise.
So.... What should I do??

Switching from prepaid to postpaid only can keep rm100 of my excess prepaid.

Isit true? Since i have about 250 rgt credit and i wanna change to postoaid