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 Umobile Fans Club and Enquiries V10, Your Passion Drives Our Unlimited Ideas

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MikeWJ
post Sep 1 2017, 05:23 PM

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Question here:
I'll be moving to the UK and I need to keep my phone number here for banking purposes.
I only need to receive SMS and thats all. No phone calls no internet no sms.
I'm thinking about changing my UMobile plan to prepaid for RM10/month to keep the phone number active so I can receive SMSes. I have spoken to a UMobile store worker and he told me it is not possible as my IDD wont be active if theres only RM10 in the prepaid account.
However I called the UMobile Cust Service and she told me otherwise.
So.... What should I do??
MikeWJ
post Sep 1 2017, 06:23 PM

Getting Started
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Junior Member
80 posts

Joined: May 2011


QUOTE(OzzyOzz @ Sep 1 2017, 06:20 PM)
U mobile customer service really have no idea bout the whatever procedure regarding the service as last time i call 1318 and ask if i can direct port out my suppline number, she said can direct port out, but in the reality the supp number have to be changed ti individual number first whether it is post/prepaid. I ask her 3 times really, and she said yes. As for your case, better go to center and ask them personally. Or MNP to XoX, which can give 28 months validity under certain plan i believe..Any XoX dealer can confirm this?
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Yup. Agreed. Will be visiting a centre tomorrow. Too late for MNP now, will be flying in 2 days.

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