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 Luno Malaysia, Your experience, reviews, thoughts

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SUSraynman
post Apr 18 2023, 04:15 PM

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user posted image

Just checked my Luno account. No issues at all.

All my cryptos and MYR wallet amount are still there. sweat.gif
SUSraynman
post Jul 12 2023, 06:25 AM

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QUOTE(Kopistore @ Jul 11 2023, 03:30 PM)
Luckily Luno still strong, did not chup lap like other exchanges. Right ?
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Has the other SC-approved exchanges Sinergy and Tokenize close shop already?

SUSraynman
post Apr 22 2024, 06:28 PM

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QUOTE(tshihmin @ Apr 22 2024, 04:28 PM)
The absurd rule "Luno ask to provide info for any crypto transfer" is making him to think twice.
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user posted image


You mean this type of question?

It's OK, I have accepted their AMLA policy and I genuinely provide the source of funds. No biggie.
SUSraynman
post Apr 22 2024, 11:26 PM

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QUOTE(danielwoo @ Apr 22 2024, 11:09 PM)
Do you mind elaborate further what else to be provided to Luno?

i.e Any documents like bank statemet / payslip? Or just purely reply in wordings the source of cryptos were sent from like an exchange / wallet?
Thanks.
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Luno provides a menu selection of all possible sources of the crypto fund.

You select from a list of private wallet (Ledger, Atomic, Metamask, Trust, etc) originating addresses or exchange wallet (Binance, KuCoin, ByBit, HTX, etc) originating addresses.

I chose KuCoin, and specify the originating wallet address shown in the ADA blockchain transaction details.

It was instantly approved and credited into my Luno account.

No other supporting documents are needed.
SUSraynman
post Apr 22 2024, 11:43 PM

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QUOTE(danielwoo @ Apr 22 2024, 11:41 PM)
Thanks for the detail explanations.  thumbup.gif

It doesn't sound like Luno is asking too much though. Not sure other users has a different experienced, would appreciate further input which may enlighten our doubt when receiving cryptos into Luno.

Cheers.
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You're welcome smile.gif
SUSraynman
post Apr 23 2024, 10:05 AM

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QUOTE(tshihmin @ Apr 23 2024, 09:58 AM)
I'm not sure what info Luno will ask because after the absurd rule appeared, I no more do any crypto transfer using Luno.
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Luno is just complying with Malaysia's prevailing AMLA regulations, being a licensed DAX for Malaysian citizens.

If you are not comfortable with it, by all means don't use Luno. It is entirely up to you.
SUSraynman
post Apr 24 2024, 04:16 PM

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QUOTE(raynman @ Apr 22 2024, 11:26 PM)
Luno provides a menu selection of all possible sources of the crypto fund.

You select from a list of private wallet (Ledger, Atomic, Metamask, Trust, etc) originating addresses or exchange wallet (Binance, KuCoin, ByBit, HTX, etc) originating addresses.

I chose KuCoin, and specify the originating wallet address shown in the ADA blockchain transaction details.

It was instantly approved and credited into my Luno account.

No other supporting documents are needed.
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QUOTE(lukemanz @ Apr 24 2024, 03:57 PM)
Have you ever encounter Luno enquiries like this?
user posted image
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As I mentioned earlier, the source wallet address and which crypto platform/private wallet it came from is all Luno asked for.

There was no need for proof of source of income or bank statements.


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This post has been edited by raynman: Apr 24 2024, 04:32 PM
SUSraynman
post Apr 24 2024, 07:46 PM

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QUOTE(!@#$%^ @ Apr 24 2024, 04:59 PM)
i kena before. few hundred amount only. but i provided it since my money is clean.
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Did you "kena" recently or a long time ago?


SUSraynman
post Apr 24 2024, 10:50 PM

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QUOTE(!@#$%^ @ Apr 24 2024, 09:20 PM)
few months back. i think i posted here too. lol
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Mine was recently on 4th April 2024
SUSraynman
post Apr 25 2024, 12:18 PM

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QUOTE(!@#$%^ @ Apr 25 2024, 10:21 AM)
true but remains one of the safest and legal method here
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Those who deem compliance with AMLA regulations as an absurdity, must have something to hide. whistling.gif
SUSraynman
post Apr 25 2024, 05:09 PM

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QUOTE(!@#$%^ @ Apr 25 2024, 05:03 PM)
but they should go after the big sharks. go after my few hundred ringgit transaction for wat
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Big sharks will probably not use Luno.

Just a guess.
SUSraynman
post Apr 29 2024, 10:52 AM

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QUOTE(tshihmin @ Apr 29 2024, 10:22 AM)
Not want to do something illegal that have something to hide but for privacy sake. Privacy is very important. Some people feel uncomfortable to reveal some information online. Information that can be personal and sensitive. Revealing some personal and sensitive information online can be dangerous.
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All Luno wants from you is the source of crypto funds you receive into your account.

If that is an invasion of privacy to you, then so be it.

People who refuse to use Luno because of this AMLA requirement has something to hide.
SUSraynman
post Apr 29 2024, 04:15 PM

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QUOTE(tshihmin @ Apr 29 2024, 03:52 PM)
If Luno want the source of crypto funds you receive into your account, Luno shouldn't be asking for information like below. That's too much.

user posted image
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user posted image

I don't know when you received the email but my latest transaction is dated 4th April 2024.

And it asked only for the source wallet address and exchange platform ( I selected KuCoin from a dropdown menu ) it came from.

No other extraneous or unnecessary personal information was required.



SUSraynman
post Apr 29 2024, 04:19 PM

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Anyway that email doesn't come from you but from lukemanz

lukemanz could be already on Luno's AMLA radar based on the history of his trading activities over a period of two years

His email is not the normal AMLA request for source crypto funds

This post has been edited by raynman: Apr 29 2024, 04:27 PM
SUSraynman
post Apr 29 2024, 04:28 PM

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QUOTE(nomoredfox @ Apr 29 2024, 04:23 PM)
not only Luno la....
even wire money from US to Malaysia account (example)... bank also called you to provide evidence...even it is less than USD100......

if clean money...why worry
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Exactly!

SUSraynman
post Apr 29 2024, 07:56 PM

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QUOTE(lukemanz @ Apr 29 2024, 05:36 PM)
I'm Luno customer since 2017, I've KYC level 3.
Luno allow me to withdraw all my crypto..so thats good.
I'm doing arbitrage and DeFi
I've experience the Luno withdawal freeze before, so I'm self custody and only deposit when required.
What I've experience with Luno since 2017 and the questions that I get is a harassment for me.
That email is the 3rd email request from a continuous email thread that I get.
I already provide info from 2 previous email, but Luno is not satisfied.
So, just want to say be careful, and self custody is the best solution
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I was also a KYC level 3 verified Luno customer in 2017 before they became a SC-approved DAX

They later required a second reverification of my account but didn't ask for any documented proof of income.

BTC was really cheap those days


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SUSraynman
post Apr 30 2024, 02:41 PM

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QUOTE(Patent @ Apr 30 2024, 02:11 PM)
select 'Deposit' option on the coin you want then it will generate the wallet address in Binance.
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That is the XRP wallet address Binance assigns to you to RECEIVE and STORE your XRP tokens.

Binance sends the XRP from its own XRP wallet, which can be found from the XRP transaction.

Do not be mistaken by your assigned XRP wallet address used to receive XRP tokens from the one that Binance uses to send the XRP to Luno.
SUSraynman
post Apr 30 2024, 02:47 PM

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From the XRP explorer of your transaction, you will notice that the PAYMENT SOURCE wallet address is DIFFERENT from your Binance XRP deposit address

This post has been edited by raynman: Apr 30 2024, 02:48 PM
SUSraynman
post Apr 30 2024, 03:12 PM

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QUOTE(amerz @ Apr 30 2024, 03:00 PM)
So for this one, the sender wallet address should be the Source which is rp4..UVP ?

I already submit binance xrp deposit address to Luno. Hopefully they don't hold my withdrawal to maybank
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Yes, that is correct.

You don't have to worry too much if you genuinely made a mistake.

I think Luno knows many of their account holders make the same type of mistake you made. Don't worry. smile.gif
SUSraynman
post May 5 2024, 06:15 AM

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I tested sending some XRP from Binance to Luno.

Filled up the source wallet address from the XRP transaction display

Then entered "Binance" as the source exchange platform.

Absolutely no issues smile.gif

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