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 Luno Malaysia, Your experience, reviews, thoughts

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tshihmin
post Apr 29 2024, 10:26 AM

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QUOTE(!@#$%^ @ Apr 25 2024, 05:03 PM)
but they should go after the big sharks. go after my few hundred ringgit transaction for wat
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Yeah. That's because Luno had gone haywire.
SUSraynman
post Apr 29 2024, 10:52 AM

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QUOTE(tshihmin @ Apr 29 2024, 10:22 AM)
Not want to do something illegal that have something to hide but for privacy sake. Privacy is very important. Some people feel uncomfortable to reveal some information online. Information that can be personal and sensitive. Revealing some personal and sensitive information online can be dangerous.
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All Luno wants from you is the source of crypto funds you receive into your account.

If that is an invasion of privacy to you, then so be it.

People who refuse to use Luno because of this AMLA requirement has something to hide.
tshihmin
post Apr 29 2024, 03:52 PM

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QUOTE(raynman @ Apr 29 2024, 10:52 AM)
All Luno wants from you is the source of crypto funds you receive into your account.

If that is an invasion of privacy to you, then so be it.

People who refuse to use Luno because of this AMLA requirement has something to hide.
*
If Luno want the source of crypto funds you receive into your account, Luno shouldn't be asking for information like below. That's too much.

user posted image
SUSraynman
post Apr 29 2024, 04:15 PM

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QUOTE(tshihmin @ Apr 29 2024, 03:52 PM)
If Luno want the source of crypto funds you receive into your account, Luno shouldn't be asking for information like below. That's too much.

user posted image
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user posted image

I don't know when you received the email but my latest transaction is dated 4th April 2024.

And it asked only for the source wallet address and exchange platform ( I selected KuCoin from a dropdown menu ) it came from.

No other extraneous or unnecessary personal information was required.



SUSraynman
post Apr 29 2024, 04:19 PM

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Anyway that email doesn't come from you but from lukemanz

lukemanz could be already on Luno's AMLA radar based on the history of his trading activities over a period of two years

His email is not the normal AMLA request for source crypto funds

This post has been edited by raynman: Apr 29 2024, 04:27 PM
nomoredfox
post Apr 29 2024, 04:23 PM

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not only Luno la....
even wire money from US to Malaysia account (example)... bank also called you to provide evidence...even it is less than USD100......

if clean money...why worry
SUSraynman
post Apr 29 2024, 04:28 PM

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QUOTE(nomoredfox @ Apr 29 2024, 04:23 PM)
not only Luno la....
even wire money from US to Malaysia account (example)... bank also called you to provide evidence...even it is less than USD100......

if clean money...why worry
*
Exactly!

lukemanz
post Apr 29 2024, 05:36 PM

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QUOTE(raynman @ Apr 29 2024, 04:19 PM)
Anyway that email doesn't come from you but from lukemanz

lukemanz could be already on Luno's AMLA radar based on the history of his trading activities over a period of two years

His email is not the normal AMLA request for source crypto funds
*
I'm Luno customer since 2017, I've KYC level 3.
Luno allow me to withdraw all my crypto..so thats good.
I'm doing arbitrage and DeFi
I've experience the Luno withdawal freeze before, so I'm self custody and only deposit when required.
What I've experience with Luno since 2017 and the questions that I get is a harassment for me.
That email is the 3rd email request from a continuous email thread that I get.
I already provide info from 2 previous email, but Luno is not satisfied.
So, just want to say be careful, and self custody is the best solution
Medufsaid
post Apr 29 2024, 06:02 PM

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seems obvious that Luno doesn't want your business for fear of "money laundering". real fear or paranoia fear

This post has been edited by Medufsaid: Apr 29 2024, 06:13 PM
jack2
post Apr 29 2024, 07:33 PM

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QUOTE(tshihmin @ Apr 29 2024, 03:52 PM)
If Luno want the source of crypto funds you receive into your account, Luno shouldn't be asking for information like below. That's too much.

user posted image
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this is what Luno asked you before?
SUSraynman
post Apr 29 2024, 07:56 PM

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QUOTE(lukemanz @ Apr 29 2024, 05:36 PM)
I'm Luno customer since 2017, I've KYC level 3.
Luno allow me to withdraw all my crypto..so thats good.
I'm doing arbitrage and DeFi
I've experience the Luno withdawal freeze before, so I'm self custody and only deposit when required.
What I've experience with Luno since 2017 and the questions that I get is a harassment for me.
That email is the 3rd email request from a continuous email thread that I get.
I already provide info from 2 previous email, but Luno is not satisfied.
So, just want to say be careful, and self custody is the best solution
*
I was also a KYC level 3 verified Luno customer in 2017 before they became a SC-approved DAX

They later required a second reverification of my account but didn't ask for any documented proof of income.

BTC was really cheap those days


user posted image
tshihmin
post Apr 30 2024, 10:21 AM

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QUOTE(nomoredfox @ Apr 29 2024, 04:23 PM)
not only Luno la....
even wire money from US to Malaysia account (example)... bank also called you to provide evidence...even it is less than USD100......

if clean money...why worry
*
Bank is okay. Bank is safe. Bank can be trusted. This is crypto exchange online which is less secure than bank. You can't simply give out any information especially the personal and sensitive information. It's dangerous. If hacker get those information, you're finished. It's not about doing illegal but privacy and safety.
tshihmin
post Apr 30 2024, 10:26 AM

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QUOTE(jack2 @ Apr 29 2024, 07:33 PM)
this is what Luno asked you before?
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I'm not sure what info Luno will ask because after the absurd rule appeared, I no more do any crypto transfer using Luno.
SUSburnin
post Apr 30 2024, 11:49 AM

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QUOTE(raynman @ Apr 29 2024, 10:52 AM)
All Luno wants from you is the source of crypto funds you receive into your account.

If that is an invasion of privacy to you, then so be it.

People who refuse to use Luno because of this AMLA requirement has something to hide.
*
Yes, there are a few people who are scared of AMLA so they rather not use Luno.
amerz
post Apr 30 2024, 01:26 PM

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anyone transfer XRP from Binance before ?
where can I get the wallet address in Binance that is use to send to Luno

"We need this information to comply with Anti-Money Laundering and Counter Terrorist Financing laws in your country"
Patent
post Apr 30 2024, 02:11 PM

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QUOTE(amerz @ Apr 30 2024, 01:26 PM)
anyone transfer XRP from Binance before ?
where can I get the wallet address in Binance that is use to send to Luno

"We need this information to comply with Anti-Money Laundering and Counter Terrorist Financing laws in your country"
*
select 'Deposit' option on the coin you want then it will generate the wallet address in Binance.
SUSraynman
post Apr 30 2024, 02:41 PM

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QUOTE(Patent @ Apr 30 2024, 02:11 PM)
select 'Deposit' option on the coin you want then it will generate the wallet address in Binance.
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That is the XRP wallet address Binance assigns to you to RECEIVE and STORE your XRP tokens.

Binance sends the XRP from its own XRP wallet, which can be found from the XRP transaction.

Do not be mistaken by your assigned XRP wallet address used to receive XRP tokens from the one that Binance uses to send the XRP to Luno.
SUSraynman
post Apr 30 2024, 02:47 PM

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user posted image

From the XRP explorer of your transaction, you will notice that the PAYMENT SOURCE wallet address is DIFFERENT from your Binance XRP deposit address

This post has been edited by raynman: Apr 30 2024, 02:48 PM
amerz
post Apr 30 2024, 03:00 PM

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QUOTE(raynman @ Apr 30 2024, 02:47 PM)
user posted image

From the XRP explorer of your transaction, you will notice that the PAYMENT SOURCE wallet address is DIFFERENT from your Binance XRP deposit address
*
So for this one, the sender wallet address should be the Source which is rp4..UVP ?

I already submit binance xrp deposit address to Luno. Hopefully they don't hold my withdrawal to maybank
SUSraynman
post Apr 30 2024, 03:12 PM

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QUOTE(amerz @ Apr 30 2024, 03:00 PM)
So for this one, the sender wallet address should be the Source which is rp4..UVP ?

I already submit binance xrp deposit address to Luno. Hopefully they don't hold my withdrawal to maybank
*
Yes, that is correct.

You don't have to worry too much if you genuinely made a mistake.

I think Luno knows many of their account holders make the same type of mistake you made. Don't worry. smile.gif

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