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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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Xefron
post Nov 1 2017, 09:45 PM

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FYI, Bonanza doesn't come with free call plan Voice STD 20. You pay per use.

Remember the EDU and EBIZ Promo that Najib announced?


Bonanza-Consumer

Unifi Lite 10Mbps – RM129
Unifi Advance 30Mbps – RM139
Unifi Advance Plus 50Mbps – RM189
Unifi Pro 100Mbps – RM239

Streamyx Broadband 1Mbps – RM68
Streamyx Broadband 2Mbps – RM83
Streamyx Broadband 4Mbps – RM88
Streamyx Broadband 8Mbps – RM89

Bonanza-BIZ

UniFi Biz Pro 100Mbps - Bonanza Campaign 349
UniFi Biz Advance Plus 50Mbps - Bonanza Campaign 329
UniFi Biz Advance 30Mbps - Bonanza Campaign 279
UniFi Biz Lite 10Mbps - Bonanza Campaign 199

Streamyx Broadband 1Mbps – RM198
Streamyx Broadband 2Mbps – RM228
Streamyx Broadband 4Mbps – RM248
Streamyx Broadband 8Mbps – RM268


EDU-Consumer
UniFi Pro 100Mbps - edu package Free Voice STD pack worth RM20 + Discount RM30 for 24 months 299
UniFi Advance Plus 50Mbps - edu package Free Voice STD pack worth RM20 + Discount RM30 for 24 months 219
UniFi Advance 30Mbps - edu package Free Voice STD pack worth RM20 + Discount RM30 for 24 months 169
UniFi Lite 10Mbps - edu package Free Voice STD pack worth RM20 + Discount RM30 for 24 months 99

EBIZ-BIZ
UniFi Biz Pro 100Mbps - ebiz package SVP70 (Free 24 months) + Discount RM50 (24 months) 349
UniFi Biz Advance Plus 50Mbps - ebiz package SVP50 (Free 24 months) + Discount RM50 (24 months) 299
UniFi Biz Advance 30Mbps - ebiz package SVP50 (Free 24 months) + Discount RM50 (24 months) 249
UniFi Biz Lite 10Mbps - ebiz package SVP30 (Free 24 months) + Discount RM20 (24 months) 179

But this only open to TMPoint only.

So the Bonanza is much more interesting.

This post has been edited by Xefron: Nov 1 2017, 09:56 PM
Xefron
post Nov 1 2017, 10:14 PM

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QUOTE(MGM @ Nov 1 2017, 10:11 PM)
The highlighted packages are the best?
*
we think alike.
Xefron
post Nov 8 2017, 12:56 PM

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Bonanza Deal for Streamyx has been called out.LOL.
Xefron
post Nov 23 2017, 11:16 PM

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QUOTE(#Victor @ Nov 23 2017, 06:07 PM)
Did u ask further for the edu package? The price is permanent for valid for 24 months? What exactly document(s) required to register under edu pack?
user posted image
*
24 months only.
Xefron
post Nov 23 2017, 11:28 PM

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QUOTE(Ben Ling @ Nov 23 2017, 11:19 PM)
alright thanks.

anyway Unifi website now down ? It says something went wrong
*
updating promotion ... black friday laugh.gif
Xefron
post Nov 25 2017, 07:35 AM

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TM can do no contract but

-You pay the standard installation charge
-You pay the equipment for the wireless router and DECT Phone
-Or you buy your own list of routers approved by TM.

Xefron
post Dec 4 2017, 09:53 AM

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Hi, Everyone,

This is how unifi pricing works.Therefore you can decide whether your current package is worth more or the new one is saving you a lot of money or not.

Actually, you can learn this from your billing statement, however, not everyone can understand it properly.

Right now this is only catered to the consumer only not business segment.

First, I will explain what is the basic.TM is selling at least a triple play products to you.Which mean you will having

-An internet service
-An IPTV service
-A fixed voice line service
-or a mobile voice line service

There is no way you can enjoy just internet service without others.Internet service only or naked internet is not offered by unifi. There are three available configurations right now

-Internet/Fixed Line/IPTV
-Internet/Fixed Line/Mobile
-Fixed Line (this is offered when a copper area is upgraded to fibre area, but customer is using normal copper telephone line)

Therefore base price for every package will be as below.

unifi 10 -RM 129
unifi 30 - RM199
unifi 50 - RM249
unifi 100 -RM329

This is just the base pricing, unfortunately, or not.This price is not necessarily the price that they will sell to the customers for the whole year.

It is either

-The price is less than the base price and offering is the same.
-The price is same but the offering is not the same as the base offering, which means they add more value-added service for free.

How to calculate your package value?

The package value is not necessarily the amount you pay every month to TM.

Every of this service is having their own base pricing.

Internet
unifi 10 - RM99 per month
unifi 30 - RM169 per month
unifi 50 - RM219 per month
unifi 100 - RM299 per month

Voice
No voice plan - RM0.20 per minute
Voice STD 20 - RM20 per month
Voice STD 20 Free - RM20 per month but free

IPTV
Jumbo Pack -RM60 per month
Jumbo Lite -RM30 per month
Aneka -RM30 per month
Ruby - RM30 per month
Varnam - RM30 per month
Sport - RM30 per month

Mobile(ex-webe) - RM79 per month

You can visit unifi.com.my and under your dashboard to find above details.

Example: unifi Lite 10 Mbps+Aneka Pack+Voice STD 20 Free

RM99+RM30+RM20 = RM 149,So your pack is worth RM 149.

But if you pay only RM109. That's mean you have a discount!

To calculate your discount value, RM149 - RM 109 = RM 40 discount.

You can verify this by looking at the line item with "Promo discount" or " Special discount" wording.These two cannot co-exist together.You will only have one type of discount on one service.[technically supported under certain condition]

For "Promo discount", you may have 1 or 2 lines stating the amount of discount.If you have 2, add it up.It will be your total discount.The perpetual mean your discount is forever as long you stick with the current plan.If not perpetual, it is time-based discount which 24 months is the maximum duration.

For Special discount, your discount is perpetual too.

If you can understand until this point, you will understand why every one of us is having different price compared to others.

Since the Thank You campaign and previous free upgrades, the package price range for every speed is widening and may intercept with the next best speed price.You may see

UniFi 10 - RM99,RM109,RM119,RM129,RM139,RM149,RM159,RM169
UniFi 30 - RM139,RM149,RM159,RM169,RM179,RM189,RM199,RM209,RM219,RM229,RM239,RM249
UniFi 50 - RM189,RM199,RM209,RM219,RM229,RM239,RM249
UniFi 100 - RM239,...RM299,RM309,RM319,RM329

*Some of the prices may not exist at all, this is just for illustration.

So every time TM does a promotion and the price is lower than the right side, the customer on the right side mostly will be complaining and this is normal.

To change the plan or not, that is a different story.

This post has been edited by Xefron: Dec 4 2017, 01:30 PM
Xefron
post Dec 4 2017, 11:31 AM

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QUOTE(lastongas @ Dec 4 2017, 10:24 AM)
Bill sekarang
rm 221.55
30mbps+megapax

pakej terbaru TM
RM147.34
30mbps+hyptv
contrak 2tahun
bezza lebih kurang rm74.00 sebulan

Agak2 ok ke kalau tukar yg baru
*
if you can, why not.
Xefron
post Dec 4 2017, 11:49 AM

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QUOTE(soonwai @ Dec 4 2017, 11:30 AM)
My order for the RM10 50-100 upgrade finally completed.

Web is showing the RYE package now. Looks OK except discount is RM150 not RM200 despite TM correctly adjusting my bill last week. My bill which came out one day after the installation was 241.84 (RM50 discount missing). I was then given a rebate of RM60 which adjusted it to RM181.84. (prices before GST)

Another billing report made.

user posted image
*
your pack is worth

RM 299+RM20+RM60 = RM379.

RM150 discount so far, paying only RM229 exclusive GST.

How much you pay when you were in 50 Mbps ?

QUOTE(askm @ Dec 4 2017, 11:49 AM)
This my package from dashboard which upgraded from lite 10Mbps to 30Mbps:

HyppTV Everywhere Lite
HyppTV Free Lite
HyppTV Everywhere Plan A (Promo)
HyppTV Ruby Pack (Promo)
Promo - 1 Month Free HyppTV Premium Channels

Residential Voice
Standard Offering Allow All
Voice - Call Line Identification Presentation (CLIP)
Voice - Do Not Disturb
Residential Voice Basic - 1BB

Residential High Speed Internet
Promo Discount RM90
Promo Discount Perpetual

HyppTV Residential
HDMI Cable
HyppTV Free
HyppTV Ruby Pack (Promo)

Retail price calculate, 30mbps + RubyPack = RM169 + RM30 = RM199
I pay TM only RM139
Discount calcalute, RM199 - RM139 = RM60 discount**
but it not tally with TM dashboard "promo discount RM90", Can anyone advise?
*
How much you pay during UniFi 10Mbps ?

This post has been edited by Xefron: Dec 4 2017, 11:53 AM
Xefron
post Dec 4 2017, 12:06 PM

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QUOTE(askm @ Dec 4 2017, 11:49 AM)
This my package from dashboard which upgraded from lite 10Mbps to 30Mbps:

HyppTV Everywhere Lite
HyppTV Free Lite
HyppTV Everywhere Plan A (Promo)
HyppTV Ruby Pack (Promo)
Promo - 1 Month Free HyppTV Premium Channels

Residential Voice
Standard Offering Allow All
Voice - Call Line Identification Presentation (CLIP)
Voice - Do Not Disturb
Residential Voice Basic - 1BB

Residential High Speed Internet
Promo Discount RM90
Promo Discount Perpetual

HyppTV Residential
HDMI Cable
HyppTV Free
HyppTV Ruby Pack (Promo)

Retail price calculate, 30mbps + RubyPack = RM169 + RM30 = RM199
I pay TM only RM139
Discount calcalute, RM199 - RM139 = RM60 discount**
but it not tally with TM dashboard "promo discount RM90", Can anyone advise?
*
your dashboard is not updated yet.It still showing HyppTV Everywhere Lite.Once fully 30Mbps plan.You should see HyppTV Residential.
Xefron
post Dec 4 2017, 12:25 PM

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QUOTE(toffy @ Dec 4 2017, 12:10 PM)
May I know how did you get the following items:
- Voice Premium Calls (Barring IDD Call + 600)
- InfoBlast
- Residential Internet Security
- Online Guard Plus

What's this 'Voice Premium Calls (Barring IDD Call + 600)' for? This is just voice feature meaning you can't make international call or number starting from 600.
I thought his pack is worth:
RM 299 + RM30 (HyppTV) + RM60 = RM389?
His STD20 is free.
(once his account is corrected, he should be getting RM200 discount = RM150 promo discount + RM50 special discount)
*
Should be RM299 Internet +60 Jumbo +20 Voice STD-20 waive back STD 20 - RM150 Promo = RM209

Promo discount and special discount cannot co exist.
Xefron
post Dec 4 2017, 01:19 PM

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QUOTE(toffy @ Dec 4 2017, 12:44 PM)
That post also mentioned that SAVE discount cannot co-exist with the promo discount.
Despite some differences here and there, that post is very informational and really enlightening.  thumbsup.gif
Let us share more of such info.
Similar to most of us, I believe.
*
QUOTE(y561994 @ Dec 4 2017, 01:17 PM)
Wanna ask, what does RYE stand for?
*
QUOTE(soonwai @ Dec 4 2017, 12:35 PM)
Mine is like this:

Before (TQ Surprise 50mbps) RM179
50mbps 219 + Ruby 30 = 249 less discount 70 = RM179

After (RM10 upgrade 100mbps) RM189
100mbps 299 +STD20 0 + Ruby 30 + Jumbo 60 = 389 less discount 200 = RM189
*
QUOTE(toffy @ Dec 4 2017, 12:44 PM)
That post also mentioned that SAVE discount cannot co-exist with the promo discount.
Despite some differences here and there, that post is very informational and really enlightening.  thumbsup.gif
Let us share more of such info.
Similar to most of us, I believe.
*
ahhh IC, ok now i get it. your calculation is correct.Almost janji dicapati right ? Almost half price of RM329.

the promo discount and special discount can co exist technically. sweat.gif

so i just partially correct and wrong.technically supported but not business wise.i doubt in business process, they allowed mixed of special and promo discount together except for special case like in RYE mode.


RM189 for 100Mbps for perpetual is worth it !

This post has been edited by Xefron: Dec 4 2017, 01:21 PM
Xefron
post Dec 4 2017, 01:28 PM

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basically people from TQ campaign to RYE campaign is getting lower RM per Mb.
Xefron
post Dec 4 2017, 01:39 PM

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QUOTE(soonwai @ Dec 4 2017, 01:37 PM)
I think it's "Retention Year End" campaign. Not that I have any other ISPs to jump ship to. Well, there's Maxis but their Maxperts scares me so...  smile.gif
Indeed, taken as a whole, from RM3.58 (179/50) to RM1.89 (189/100) per Mbps. Quite significant.

Not to mention that it used to be RM179 for 30mbps before the TQ Surprise upgrade. 179/30 = RM5.97/mbps

So from 5.97 -> 3.58 -> 1.89 per mbps.
*
PM Najib approved! Maybe I should make a call too although my TQ campaign already has lower RM per Mb. hmm.gif

This post has been edited by Xefron: Dec 4 2017, 01:40 PM
Xefron
post Dec 4 2017, 02:10 PM

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QUOTE(whitejack @ Dec 4 2017, 02:05 PM)
Guys, im using unifi 5mbps RM149.  The contract is over.

I intend to change to unifi 10mbps RM129 or 30mpbs RM139.  I went to tmpoint and i was told by them im not entitled to do that because that package is for new registration.  They even said they receive instruction from management that termination then new registration is not allowed.  I also checked with some of agents outside.

Any way for me to change to unifi 10mbps RM129 or 30mbps RM139 without termination of my unifi account?

I feel this is ridiculous, i have been using unifi for more than 5 years.  All this promotion only applicable to new customer.  Existing customer get nothing.  This is b*** sh*t.
*
the bonanza is for new customer only.upgrade to bonanza for existing customer is not possible.

The work around is to call their sales and ask for RYE campaign.

Technically they can terminate your unifi and install a new one. But maybe the available port is none and you may lose your current port.

This post has been edited by Xefron: Dec 4 2017, 02:13 PM
Xefron
post Dec 4 2017, 06:22 PM

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QUOTE(toffy @ Dec 4 2017, 06:18 PM)
I have been wondering these few days.
Shouldn't TM also add in a line item called 'Unifi Special Discount Perpetual'?
The 'Promo Discount Perpetual' seems to give an impression that the perpetual discount applies to 'Promo Discount RM150', but not the Rm50 discount.
I read somewhere that 'Voice Premium Calls (Barring IDD Calls +600)' = Allows the user to restrict outgoing IDD calls and 600 numbers. Not really sure what these 600 numbers are since I don't have this line item.
*
UniFi special discount is perpetual in nature. but not promo discount.that's why u saw the perpetual part of promo discount.
Xefron
post Dec 8 2017, 11:40 AM

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for those with RYE , later can you share how is the discount appear in the bill ? Especially one with Special Discount and Promo Discount .
Xefron
post Dec 8 2017, 03:24 PM

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QUOTE(soonwai @ Dec 8 2017, 03:00 PM)
that's the dashboard info, i need to know how it is calculated in your billing statement.maybe next month can see.
Xefron
post Dec 13 2017, 03:33 PM

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QUOTE(evilhomura89 @ Dec 13 2017, 03:29 PM)
how much are you paying?
is yours a newly registered account?

i might consider paying an additional RM10 (ie, RM149 + 10) to upgrade my current account instead
*
whatever your dashboard stated is TRUE.Thank god if the discount is perpetual.


QUOTE(evilhomura89 @ Dec 13 2017, 02:49 PM)
I was told by tmpoint staff that RM139 Bonanza package will last for 2 years only, after that it will revert back the original price of RM199
Correct me if I've been given the wrong information

Been wanting to upgrade since i started with Unifi VIP5 which was upgraded for free to VIP10 (10mbps)
*
Bonanza - 24 months discount.
RYE - Mostly perpetual or absolutely perpetual.

This post has been edited by Xefron: Dec 13 2017, 03:34 PM
Xefron
post Dec 19 2017, 09:07 AM

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QUOTE(soonwai @ Dec 19 2017, 01:38 AM)
fruitie choonsern cho SzeMeng76 jonuslee

This is how my bill looks like after the RYE 100mbps RM10 upgrade.
My installation was Nov 27. My bill comes out on the 28th. Below is my 28 Nov bill.

I'm expecting: UniFi Pro 100mbps RYE 299 + Ruby 30 + Jumbo 60 = 389 less Promo 150 & Special 50 = RM189. RM200.34 with GST.
You can see the pro-rata calculation for one day.

user posted image
user posted image

Nov 28: Bill total was 149 + 91.94 + 0.90 (for a phone call) = RM241.84. RM256.35 with GST. Special discount RM50 is missing
Nov 29: Called 100 to report billing error.
Dec 02: Bill rebated RM60. RM241.84 - 60= RM181.84. RM192.75 with GST.
Not sure why they rebated me extra RM10.
*
I bet you will be missing your less RM50 every month and need to call 100.

Let's see next month.

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