No point jus taking thumbprint. They cant even do any upgrade selection in system. The thumbprint is jus to verify who u r and if the acc match the person that came to the counter. After tat they jus write down my request in a dam big log book. I can see lost of names listed there. All of them also wanted to upgrade to bonanza when I ask the front agent. So, we are not alone.. There r a lot more wanting the same thing.

Yeap. Really kena kencing by TM this time. If I know ther gonna b this Bonanza package with tat price, i wont take the lite.

Not worth it to pay penalty RM500. If u change to 139.. tats additional RM10/month on top of ur current plan. In total for ur upgrade.. it will be RM500+240=RM740
Span out tat RM740 across 24mths, u might as well jus go with the normal price 30mbps which is at 199. Tat 1 they can select in system.

I also got ur 1st call from TM HQ @ Bangsar regarding the bad rating I given during live chat session but never get 2nd call from their marketing that I requested during live chat to update me the eligible for package upgrade and coverage checking as useless TM live chat unable perform my request during the session.

So I wan ranting last week about the upgrade thingy. Well well.. upon receiving the call from TM Point (Miri), they finally made a order to process my upgrade from lite (129) to bonanza (139) without informing me.

How i got to know it?
1st, i got an email stating my hypptv plan was changed. I find it wierd.. but my gut feeling keep telling me to login unifi.com.my to c wat changed.
2nd, i login n check in unifi.com.my under 'activity'. Saw an order submitted on Friday 5PM (5mins after TM Point called).
3rd, copy the order no. n check with live chat y hypptv plan chaged. see below.
[attachmentid=9353781]

Anyway, will not trust them until someone call me for appointment n upgrade my speed since they already U-TURN so many times. Lets c how. fingers crossed for now.

Any reason why Maxis is not stable given they're also using optical fiber?

I'm currently subscribed to Unifi Lite 10 Mbps last month...
Donno if you can help upgrade existing subscriber...

I would like to post a question.

Currently i am using OKU package under my brother's name. 10mbps for RM119.

I would like to upgrade to the 30mbps for RM139. The OKU package has been used for more than 2 years and no longer under contract.

Is it possible for me to perform the upgrade at this point of time? And how do i go about it?

Thank you

Do RYE still going on?
Not fair only selected 10Mbps Lite users offered +RM10 for 30Mbps upgrade...

Hi everyone,

I'm trying to figure this out. This question might be repetitive but I need help here.

I subscribed to Unifi Lite with no STB. Hence, if i wanted to watch Hypptv channel. Should I just buy normal android box or do I still need to buy Hypptv STB?

Is there any difference between Hypptv channel and Hypptv Everywhere? *clueless

I also read this thread : https://forum.lowyat.net/topic/4175316/all

That is why it was a no-brainer for us to take up the RM10 RYE2017 upgrade which gives extra 20 Mbps+Jumbo pack+STB.

Hi guys,
I just get my unifi lite upgraded today, however i found my upload is only 1mbps  
May i know what is the DSL status/setting in your modem? mine is still running with adsl2....

Disable adsl2  and i get no dsl connection.
According to the installer my house is quite far from the cabin, thus can't get the vdsl..
wonder why they still offer unifi lte for me...

but compare to me streamyx 8Mbps...with extra 9 buck, i get 600min call, extra 2Mbps download and 0.5Mbps upload.
Even if they can't do anything i think i might just accept it and flie complain every week till they install new cabin or lay new fiber optic nerby my house.

That was when first install, after few days it changed to 4996/10999 kbps (up/down) and I can't get the full speed 10Mbps now, reported to TM they keep telling the 80% guarantee speed policy.

He said 50mbps is RM199 package but giving special discount, if what he said is valid, then it should be the ultimate pack.