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 Anyone bought from myprotein uk before?

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melvin471
post Mar 20 2019, 03:36 PM

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Hi All,

I bought 2 packs of impact whey worth rm604 and got detained by customs.

user posted image

Is the custom fee so expensive? it cost more than half of what i paid for the item.

This post has been edited by melvin471: Mar 20 2019, 03:38 PM
melvin471
post Mar 21 2019, 04:06 PM

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QUOTE(calapia @ Mar 21 2019, 09:48 AM)
eh do u ship to KL or other state? i heard other state some of the forumer kena tax....
so far i ship to KL is ok... but is below RM500.
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ship to KL
melvin471
post Mar 27 2019, 06:35 PM

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Mine now got confiscated by maqis due to no sijil kesihatan and import permit. What should I do now?
Can someone provide me their permit and I just show them? Since we bought the same product..
melvin471
post Mar 29 2019, 10:06 AM

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QUOTE(jess7 @ Mar 28 2019, 05:07 PM)
erm, my packages are yet to be stopped for this, what else did you buy besides protein powder?
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Just 2 pack of 5kg protein and 1 free gift.

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melvin471
post Mar 29 2019, 10:11 AM

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QUOTE(Lionel90 @ Mar 28 2019, 05:27 PM)
Confiscated by MAQIS? Not being held at courier company pending certification from MAQIS? You sure about this?
Last time I only need the latter. Confiscated means gone you know, as they are the body responsible for the cert and permit you mentioned?
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They emailed me and ask for COA from origin country.


user posted image

user posted image

This post has been edited by melvin471: Mar 29 2019, 11:04 AM
melvin471
post Mar 29 2019, 10:35 AM

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QUOTE(Lionel90 @ Mar 29 2019, 10:20 AM)
Might be something to do with the recipient being a company (I saw the unedited post, somehow, lol). Anyway, try to get it from MyProtein, let's see how helpful they are.
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haha.

Well i just want it to be shipped to my office. lol
I spoken to myprotein customer service and they said they will request return shipment. and once it is returned, they will give refund.
I wonder whether maqis will comply or not.

melvin471
post May 22 2019, 06:42 PM

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QUOTE(Lionel90 @ Mar 29 2019, 10:20 AM)
Might be something to do with the recipient being a company (I saw the unedited post, somehow, lol). Anyway, try to get it from MyProtein, let's see how helpful they are.
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hey bro, can remove the picture? got my phone number on it.

Thanks
melvin471
post May 22 2019, 07:16 PM

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QUOTE(Lionel90 @ May 22 2019, 06:47 PM)
Done, hope that it's not too late to only realize it now.
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no worries, btw the shipment was considered lost and myprotein refunded to me.

 

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