So I purchased a big 10lbs bag of protein and creatine awhile back from myprotein UK site and shipped to Penang, Malaysia. My protein supply is running low and I would like to repurchase from them again but here's the issue : When the item was shipped, it got stuck in customs. I had to go over to the customs office and had my parcel re-checked and then take the invoice drive all the way to the government clinic to get my supplements certified while my parcel is still being held at the custom office then go back to the custom office and clear off my parcel. I'm also living and had the item shipped to my house in Penang Island while the custom office they held was in Penang Mainland even though there's a custom office in Island but I guess they just wanted to make my life difficult. So I asked them, if i were to repurchase again do I have to go through the same thing, they said yes. Btw, my total item was below RM500 so it was not subjected to gst tax.

My question is, did anyone of you who ordered have the same issue? If not, what did you do to not go through this whole thing. And I know poslaju will help be an 'agent' to clear off the parcel from customs but their fees are just too high.