just had a good experience with myprotein:

1. bought above rm500 worth of supplements/proteins, and tracking says it's stucked in some foreign country for 2 weeks already.

2. emailed myprotein with the screenshot of the tracking, and they immediately said it's now over their KPI/allocated delivery timeframe, and the will issue either a refund or priority re-shipment again.

3. because i actually want the product and not trying to make any money - i opt for reshipment, received within 3 days.

4. after another 2 week, i got my "old-first order" shipment at my front door.

so now i'm stucked with way too much protein powders...