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 Cash payment in Uber, Increase the chance of cancellation rate

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yusiang
post Jul 17 2017, 11:19 AM

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QUOTE(atyt1985 @ Jul 17 2017, 10:56 AM)
I choose Uber previously as they only accepted credit card. If rider cancel, they will be billed for the cancellation fee.

Since cash payment is introduced, they can cancelled anytime without paying cancellation fees, this will also be inconvenient to us drivers  sad.gif
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No, you are wrong. Even for cash payment, the rider can still be charged cancellation fee, Uber will add RM5 the rider owed into next trip payment, basically the next driver will help Uber to collect the debt.
yusiang
post Jul 17 2017, 11:41 AM

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QUOTE(atyt1985 @ Jul 17 2017, 11:24 AM)
So only the current driver which got the trip cancelled by Uber gets nothing?
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Uber will pay the cancellation fee to the driver first on behalf of the rider.
The next driver basically just work as a free debt collector for Uber.
yusiang
post Jul 17 2017, 11:58 AM

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QUOTE(atyt1985 @ Jul 17 2017, 11:43 AM)
But how come its not appearing in my daily earnings? I received 5 trips and i completed 4 trips. The earnings only showed 4 trips. The other 1 is cancelled trip.  blink.gif
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If the rider cancel within 2 minutes after requesting, he won't be charged cancellation fee.
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