QUOTE
There are 5 port of entry for air-delivered parcel from USA into Malaysia.
The processing done by Farmasi & Kastam is based on the parcel port of entry.
Jabatan Kastam will decide how much you will be taxed.
Bahagian Farmasi will decide whether the supplement should be seized and whether a warning letter should be given.
Red Color Warning letter: A General warning letter. Randomly given. (Can safety ignore it if it was for personal consumption)
Yellow Color Warning letter: If a bottle have over 200 (?) tablet/capsule. (Don't re-order the same bottle within 60 days)
White Color Warning letter: Only Penang issued it. (Please heed the warning)
1. Subang (Region covered: KL, Selangor, Kelantan, Terengganu & Pahang)
- Followed the standard SOP, under RM500 no tax.
- Give Warning letter. (Can safety ignore the Red/Yellow warning letter)
- No phone call from Farmasi/Kastam.
- For East Coast state, DHL only served your state capital. Pos Laju will take-over for other areas.
2. JB (Region covered: Johor)
- Will randomly tax you.
- Give Warning letter. (Can safety ignore the Red/Yellow warning letter)
- No phone call from Farmasi/Kastam.
3. Penang (Region covered: Penang, Kedah, Perlis)
- Will randomly tax you.
- Give Warning letter. (White color warning letter - saying they only give u 1 chance after that they will seize it.)
- Farmasi will also phone you and give you a verbal warning to discourage u from buying from overseas.
- Penang Farmasi only give you 1 chance to buy using DHL Express, after that they will seize it, but you probably can continue to order using the slow Global Mail.
4. Kuching (Region covered: Sarawak)
- Heard that they will seize all (but that was many years ago)
- Now I heard that some was let through......
5. Kota Kinabalu (Region covered: Sabah)
- Heard that they will seize every supplements!
N. Sembilan (Either Subang or JB Kastam)
Melaka (Either Subang or JB Kastam)
Perak (Either Subang or Penang Kastam)
GOOD NEWS!!!The above guide have been outdated due to SkyNet courier!!! But if you used any other courier the above guide is still applicable.
IHerb is now using a new courier SKYNET for Malaysia. For all state in Peninsular Malaysia (I'm not sure about the autonomous region in Borneo) SkyNet will use
SUBANG as their port of entry.
Today I just received my order from IHerb, delivered to my address in JOHOR and surprisingly it goes through SUBANG. I ordered on 22-Feb, received on 1-March. Tracking showed
SZB - WAREHOUSE, SZB is the IATA code for Subang Airport. This is also the reason why your order value cannot exceed USD$115 (115 X 4.07 = RM463) if u want to used SkyNet, which will be less than RM500 after conversion into RM.
For Penang (and Northern region) folks, who previously received warning (White Letter & verbal) or being seized after ordered from IHerb you can now re-order again but this time u must use SkyNet. (Pls call SkyNet to re-confirm before ordering!!!!!)
For Johor (and Southern region) folks, no more randomly imposed TAX on your order.
If any of u appreciate this new information please use my discount code:
Use this reward code
WPP393, you will get
5%-10% discount when shopping at
www.iHerb.comSteps to key-in the Reward Code:
1. Add item you want to buy into Cart.
2. Key-in WPP393
3. Click [Apply]See the attachment below:

some of above information will soon become outdated.
Online Shopping Tax: Malaysia is a step closer to impose 10% tax on imported goods worth under RM500