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Chat Anyone here using RHB Online Banking?

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TScringe
post Jul 10 2017, 07:51 PM, updated 7y ago

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It's been a month I'm using RHB Online banking because my company is using RHB to pay the salary.
To be honest, it is really easy to use RHB online banking compared to Maybank2U (Dekstop version)

The interface is clean and easy to use, it's easier for me to find what I want compared to Maybank2U that I need to click here and there to find what I want and it's really messy using Maybank2U
Anyone feel the same like me? hmm.gif

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alexchew_2020
post Jul 10 2017, 07:55 PM

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mbb2u are more friendly user...

rhb want IC personnel during transaction. mbb is selection... yawn.gif

rhb give complicated TAC...mbb i give numbers cool2.gif
SUSweretiger
post Jul 10 2017, 07:56 PM

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Saw rhb

Confirmed sohai only open accttm there
amxpayne67
post Jul 10 2017, 07:57 PM

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rhbonline used to be a hassle to use...

unker still remember need to go to their branch and get a card with online code just to use rhb online banking
kentchow75
post Jul 10 2017, 07:58 PM

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Same hassle but the new m2u app is good
SUSavatargod
post Jul 10 2017, 07:58 PM

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Rhb more safety features.
sembilan
post Jul 10 2017, 07:58 PM

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LOL. I opened an account with them as part of my mortgage and my god the interface in damn confusing. and yes, the TAC also damn complicated, but i think they recently switched to numbers only. It's been a year, and i still don't really know my way around it.
TScringe
post Jul 10 2017, 07:59 PM

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QUOTE(weretiger @ Jul 10 2017, 07:56 PM)
Saw rhb

Confirmed sohai only open accttm there
*
Nowadays, there's alot RHB Atm like maybank and CIMB, so it's a good thing for me, where I don't need to queue so long to withdraw money.
TScringe
post Jul 10 2017, 08:00 PM

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QUOTE(kentchow75 @ Jul 10 2017, 07:58 PM)
Same hassle but the new m2u app is good
*
New M2U app is good, easy to use, but unfortunately, their Dekstop version is horrible.
They need to revamp the design

smallbug
post Jul 10 2017, 08:01 PM

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Think MBB's is messy, CIMB's is even worse...
kentchow75
post Jul 10 2017, 10:52 PM

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QUOTE(cringe @ Jul 10 2017, 08:00 PM)
New M2U app is good, easy to use, but unfortunately, their Dekstop version is horrible.
They need to revamp the design
*
design from 5 years ago, can't blame
fattchai
post Jul 10 2017, 10:55 PM

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I didnt try b4.. ts would u mind sharing ur rhb login account for me to test their webpage?
dares
post Jul 10 2017, 10:58 PM

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QUOTE(alexchew_2020 @ Jul 10 2017, 07:55 PM)
mbb2u are more friendly user...

rhb want IC personnel during transaction. mbb is selection...  yawn.gif

rhb give complicated TAC...mbb i give numbers  cool2.gif
*
RHB TAC now use 6 digit numbers.

IC number during funds transfer is also optional.
viole
post Jul 10 2017, 11:01 PM

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not that bad.

but to me, mbb and hlb better. cimb the worst.
SUSAmeiN
post Jul 10 2017, 11:02 PM

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Lol clear la cache dulu. Skrang dah new interface bang.
alexchew_2020
post Jul 11 2017, 12:55 AM

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QUOTE(dares @ Jul 10 2017, 10:58 PM)
RHB TAC now use 6 digit numbers.

IC number during funds transfer is also optional.
*
is it? i long time no use liao... cause dont like the TAC method. and the interface i felt hard to use.. maybe i'm not playing along with it much. laugh.gif

This post has been edited by alexchew_2020: Jul 11 2017, 12:56 AM
xPrototype
post Jul 11 2017, 12:57 AM

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nice ads
dares
post Jul 11 2017, 01:06 AM

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QUOTE(amxpayne67 @ Jul 10 2017, 07:57 PM)
rhbonline used to be a hassle to use...

unker still remember need to go to their branch and get a card with online code just to use rhb online banking
*
Yss I have to keep an extra card in the wallet just because of that.
saintnotsinner
post Jul 11 2017, 01:10 AM

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yeah. using RHB. gooding!
kamfoo
post Jul 11 2017, 01:33 AM

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Mbb really confusing
ciwi1166
post Jul 11 2017, 02:59 AM

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rhbonline often cannot login...
azbro
post Jul 11 2017, 04:31 AM

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Cibai maybank2u apps, just when you want to transfer money at the most important time, the TAC never get it. After 10min of trying and ON/Off phone, had to rush home to do it on computer. Babi!
Make the seller dem angry during the COD

This post has been edited by azbro: Jul 11 2017, 04:32 AM
nikita zuleica
post Jul 11 2017, 04:53 AM

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Nope HongLeong Connect is the most convenient
MiLKTea
post Nov 28 2018, 11:27 AM

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QUOTE(ciwi1166 @ Jul 11 2017, 02:59 AM)
rhbonline often cannot login...
*
That's why i closed my rhb acct haha...
MiLKTea
post Nov 28 2018, 11:28 AM

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QUOTE(dares @ Jul 10 2017, 10:58 PM)
RHB TAC now use 6 digit numbers.

IC number during funds transfer is also optional.
*
So is the IC number still optional now?

I have a buyer who keep asking for my ic lol...

I decide to ignore her...
humanbeing99
post Nov 28 2018, 11:28 AM

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QUOTE(MiLKTea @ Nov 28 2018, 11:27 AM)
That's why i closed my rhb acct haha...
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You reply to 2017 thread just to tell people you closed your rhb account?
MiLKTea
post Nov 28 2018, 11:31 AM

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QUOTE(humanbeing99 @ Nov 28 2018, 11:28 AM)
You reply to 2017 thread just to tell people you closed your rhb account?
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Nope...i am asking whether IC number is required to transfer fund for RHB ibk...

Since there is this thread, i dunwan open a new thread
DuitNow
post Nov 28 2018, 11:33 AM

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QUOTE(MiLKTea @ Nov 28 2018, 11:31 AM)
Nope...i am asking whether IC number is required to transfer fund for RHB ibk...

Since there is this thread, i dunwan open a new thread
*
Direct transfer no need ic, only for IBG I think.
Lyu
post Mar 20 2019, 09:28 PM

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hi, wanna ask which one is legit website for online banking?

How come got 2 link?

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TScringe
post Mar 20 2019, 09:31 PM

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QUOTE(Lyu @ Mar 20 2019, 09:28 PM)
hi, wanna ask which one is legit website for online banking?

How come got 2 link?

Attached Image
*
Go to official RHB website, click on the RHB Now link on that official website n will be directed to RHB Now internet banking. More safer.
hollyweed
post Mar 20 2019, 09:36 PM

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janji bukan cimb clicks. paling sampah
Lyu
post Mar 20 2019, 09:42 PM

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QUOTE(cringe @ Mar 20 2019, 09:31 PM)
Go to official RHB website, click on the RHB Now link on that official website n will be directed to RHB Now internet banking. More safer.
*
Thx
good idea
bret7
post Feb 23 2020, 03:31 PM

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Fast forward 3 years, how's the online bank page now? Is it any better?

I ask because I'm thinking of using RHB for (1) FD (2) PayPal reload.

This post has been edited by bret7: Feb 23 2020, 03:32 PM
shirohamada
post Feb 23 2020, 03:37 PM

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No more fd promo.
Sad
Lyu
post Feb 23 2020, 03:39 PM

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QUOTE(bret7 @ Feb 23 2020, 03:31 PM)
Fast forward 3 years, how's the online bank page now?  Is it any better?

I ask because I'm thinking of using RHB for (1) FD (2) PayPal reload.
*
so u the one who necro the tered

still good

nothing special
PaperClip224
post Feb 23 2020, 03:39 PM

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easy to use but mintak OTP banyak
jack2
post Aug 2 2020, 01:45 PM

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Anyone knows where to download RHB Now Mobile Banking to sync with SecurePlus?

The new app has no SecurePlus and online banking via website > when making transfer > 10000, can't use SecurePlus
birain
post Aug 2 2020, 01:46 PM

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QUOTE(ciwi1166 @ Jul 11 2017, 02:59 AM)
rhbonline often cannot login...
*
use fingerprint.
ciwi1166
post Aug 2 2020, 01:48 PM

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QUOTE(birain @ Aug 2 2020, 01:46 PM)
use fingerprint.
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Does not matter. The problem is on the server side, not authentication on the client side.
birain
post Aug 2 2020, 01:48 PM

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QUOTE(jack2 @ Aug 2 2020, 01:45 PM)
Anyone knows where to download RHB Now Mobile Banking to sync with SecurePlus?

The new app has no SecurePlus and online banking via website  > when making transfer > 10000, can't use SecurePlus
*
the app got secureplus, need a phone that have finger scanner.
ciwi1166
post Aug 2 2020, 01:49 PM

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QUOTE(jack2 @ Aug 2 2020, 01:45 PM)
Anyone knows where to download RHB Now Mobile Banking to sync with SecurePlus?

The new app has no SecurePlus and online banking via website  > when making transfer > 10000, can't use SecurePlus
*
If not mistaken you need to remove the current secure plus on the app, and register again for swcure plus via website.
akhito
post Aug 2 2020, 01:52 PM

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QUOTE(jack2 @ Aug 2 2020, 01:45 PM)
Anyone knows where to download RHB Now Mobile Banking to sync with SecurePlus?

The new app has no SecurePlus and online banking via website  > when making transfer > 10000, can't use SecurePlus
*
RHBnow will be discontinued. Source
SUSNB01
post Aug 2 2020, 01:53 PM

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RHB sucks. CS sucks Gila. Put a non existent link qrcode in the website and ask you scan with the stupid mobile app when it's out dated. Also max can transfer RM50k instant transfer only. Maybank can do Rm100k.

Counter service also bodoh...the other day unker wants to clear car loan. I say wanna transfer RM24k...he said cannot must pay by cheque!!! Apa bodoh! After unker Fark him kuat just then only he diam diam. All I have to do is transfer to my RHB savings and then debit it out.

RHB=Really Horrible Bank

Next one is CIMB, another jalat CS even worse, open wrong account type for me!!

This post has been edited by NB01: Aug 2 2020, 01:56 PM
HafeesFadil
post Aug 2 2020, 01:58 PM

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Alliance also really good.

Never expect they came out wif really smooth design and security.


jack2
post Aug 2 2020, 03:25 PM

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QUOTE(birain @ Aug 2 2020, 01:48 PM)
the app got secureplus, need a phone that have finger scanner.
*
.under where
jack2
post Aug 2 2020, 03:33 PM

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QUOTE(ciwi1166 @ Aug 2 2020, 01:49 PM)
If not mistaken you need to remove the current secure plus on the app, and register again for swcure plus via website.
*
Already did but when I made transfer via website Portal, asking me to register and scan. The issue is, where to launch the secureplus

QUOTE(NB01 @ Aug 2 2020, 01:53 PM)
RHB sucks. CS sucks Gila. Put a non existent link qrcode in the website and ask you scan with the stupid mobile app when it's out dated. Also max can transfer RM50k instant transfer only. Maybank can do Rm100k.

Counter service also bodoh...the other day unker wants to clear car loan. I say wanna transfer RM24k...he said cannot must pay by cheque!!! Apa bodoh! After unker Fark him kuat just then only he diam diam. All I have to do is transfer to my RHB savings and then debit it out.

RHB=Really Horrible Bank

Next one is CIMB, another jalat CS even worse, open wrong account type for me!!
*
Agreed
Mr. Najib Razak
post Aug 2 2020, 03:34 PM

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QUOTE(NB01 @ Aug 2 2020, 01:53 PM)
RHB sucks. CS sucks Gila. Put a non existent link qrcode in the website and ask you scan with the stupid mobile app when it's out dated. Also max can transfer RM50k instant transfer only. Maybank can do Rm100k.

Counter service also bodoh...the other day unker wants to clear car loan. I say wanna transfer RM24k...he said cannot must pay by cheque!!! Apa bodoh! After unker Fark him kuat just then only he diam diam. All I have to do is transfer to my RHB savings and then debit it out.

RHB=Really Horrible Bank

Next one is CIMB, another jalat CS even worse, open wrong account type for me!!
*
really horrible bank XD
unker u damn creative leh


Lucas0323
post Aug 2 2020, 03:34 PM

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If want clean try pbb however clean is not equal to good. So far mbb is the best in ui and downtime. Just wish they add more feature in app
nightshade_nova
post Aug 2 2020, 03:35 PM

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RHB is so dumb. I got my password wrong once, and need to go to the branch to reset.

But what to do. It's the only bank to link with paypal.
Mr. Najib Razak
post Aug 2 2020, 03:36 PM

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QUOTE(jack2 @ Aug 2 2020, 03:33 PM)
Already did but when I made transfer via website Portal, asking me to register and scan. The issue is, where to launch the secureplus
Agreed
*
iinm download the new rhb mobile app
go to setting and search for secure plus
jack2
post Aug 2 2020, 03:42 PM

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QUOTE(Mr. Najib Razak @ Aug 2 2020, 03:36 PM)
iinm download the new rhb mobile app
go to setting and search for secure plus
*
Already on mobile banking app (new version)

I can see under home - secureplus but it only tells you your device name registered and it can't be launched.....
jack2
post Aug 2 2020, 03:56 PM

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The nezt stupid app is cimb clicks.

It is not app but just simulators.


The reference can't be pasted and you can only type.
How stupid is this if you need to have long reference to be written.
pgsiemkia
post Aug 2 2020, 03:58 PM

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QUOTE(amxpayne67 @ Jul 10 2017, 07:57 PM)
rhbonline used to be a hassle to use...

unker still remember need to go to their branch and get a card with online code just to use rhb online banking
*
Still hassle, change phone number or online transfer limit still need to go bank fill form. Lucky I go MV branch very quiet.

SUSNB01
post Aug 2 2020, 04:35 PM

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QUOTE(jack2 @ Aug 2 2020, 03:33 PM)
Already did but when I made transfer via website Portal, asking me to register and scan. The issue is, where to launch the secureplus
Agreed
*
Ah ha! I have same issue. The secure plus issue is farking bodoh. Do not scan that, it doesn't work anymore! I forgot how to solve already. Need to call CS. Basically if i remember correctly, you only need to use the RHB Now app.
jack2
post Aug 2 2020, 04:53 PM

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QUOTE(NB01 @ Aug 2 2020, 04:35 PM)
Ah ha! I have same issue. The secure plus issue is farking bodoh. Do not scan that, it doesn't work anymore! I forgot how to solve already. Need to call CS. Basically if i remember correctly, you only need to use the RHB Now app.
*
RHB Now is no longer applicable and downloadable
Mr. Najib Razak
post Aug 2 2020, 05:23 PM

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QUOTE(jack2 @ Aug 2 2020, 03:42 PM)
Already on mobile banking app (new version)

I can see under home - secureplus but it only tells you your device name registered and it can't be launched.....
*
hmmmm
is your current device being registered?
jack2
post Aug 2 2020, 06:22 PM

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QUOTE(Mr. Najib Razak @ Aug 2 2020, 05:23 PM)
hmmmm
is your current device being registered?
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yes
Mr. Najib Razak
post Aug 2 2020, 09:36 PM

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QUOTE(jack2 @ Aug 2 2020, 06:22 PM)
yes
*
weird leh liddat
need to call cs/visit branch edi sweat.gif
sl3ge
post Aug 3 2020, 04:02 PM

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QUOTE(jack2 @ Aug 2 2020, 01:45 PM)
Anyone knows where to download RHB Now Mobile Banking to sync with SecurePlus?

The new app has no SecurePlus and online banking via website  > when making transfer > 10000, can't use SecurePlus
*
Just called helpline, conclusion is...
website cant transfer >10k due to secure plus CANT register at website (they say website secure plus is for old app, not the app in google play store now)

So in order to transfer >10k, must use app.
And ur app also need change transfer limit (app transfer limit is not same with web transfer limit.. WTH doh.gif )
Click ur acc in app, then click "pay", then "make new payment" to transfer >10k.

Now is year 2020 u win already RHB notworthy.gif

This post has been edited by sl3ge: Aug 3 2020, 04:04 PM
sl3ge
post Aug 3 2020, 04:06 PM

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QUOTE(NB01 @ Aug 2 2020, 01:53 PM)
RHB sucks. CS sucks Gila. Put a non existent link qrcode in the website and ask you scan with the stupid mobile app when it's out dated. Also max can transfer RM50k instant transfer only. Maybank can do Rm100k.

Counter service also bodoh...the other day unker wants to clear car loan. I say wanna transfer RM24k...he said cannot must pay by cheque!!! Apa bodoh! After unker Fark him kuat just then only he diam diam. All I have to do is transfer to my RHB savings and then debit it out.

RHB=Really Horrible Bank

Next one is CIMB, another jalat CS even worse, open wrong account type for me!!
*
Maybank can transfer >100K per day?

Can share how to do that...

This post has been edited by sl3ge: Aug 3 2020, 04:06 PM
SUSNB01
post Aug 3 2020, 08:31 PM

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QUOTE(sl3ge @ Aug 3 2020, 04:06 PM)
Maybank can transfer >100K per day?

Can share how to do that...
*
Max 100k limit. Use online transfer. Check your maybank2u lah.

RHB can do max 50k. OCBC jalat only 30k.
eaglehelang
post Aug 3 2020, 08:36 PM

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Maybank2U much easier & smoother.
I've been using both Maybank & RHB sites for years.

If transfer money for favorite acct using RHB desktop site, need OTP. Maybank no need, RHB Now no need. Everything need OTP for RHB, one more layer of security but more leceh.

RHB desktop site , the side bar harder to navigate. Maybank no prob since its listed out in the middle.

This post has been edited by eaglehelang: Aug 3 2020, 08:38 PM
jack2
post Aug 4 2020, 01:28 AM

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QUOTE(sl3ge @ Aug 3 2020, 04:02 PM)
Just called helpline, conclusion is...
website cant transfer >10k due to secure plus CANT register at website (they say website secure plus is for old app, not the app in google play store now)

So in order to transfer >10k, must use app.
And ur app also need change transfer limit (app transfer limit is not same with web transfer limit.. WTH doh.gif )
Click ur acc in app, then click "pay", then "make new payment" to transfer >10k.

Now is year 2020 u win already RHB notworthy.gif
*
Yes, I called them before reading your post. What you wrote are same as what they told me.

Year 2020 and still they win the case.

For transfer > 10k, must use APP.. Cannot use website as they have yet to rectify the SecurePlus issue but still teaching you to register the SecurePlus with RHB Now and scan this and that....

Yes, the app limit and website limit are not same and sync. I thought I have changed the limit over web and it will be sync across all... But when I tried to transfer from app, it warned me daily limit is RM5k.... wtf.. .then I found out there is limit setting in the app again and need to redo.

Another thing is, the Favorite payees list in website and app are not sync... you need to add again.. wtf////

ranting.gif ranting.gif ranting.gif
jack2
post Aug 4 2020, 01:29 AM

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QUOTE(eaglehelang @ Aug 3 2020, 08:36 PM)
Maybank2U much easier & smoother.
I've been using both Maybank & RHB sites for years.

If transfer money for favorite acct using RHB desktop site, need OTP. Maybank no need, RHB Now no need. Everything need OTP for RHB, one more layer of security but more leceh.

RHB desktop site , the side bar harder to navigate. Maybank no prob since its listed out in the middle.
*
Yes, Maybank is the best but I am still using the old design layout....
Justin.Loong
post Aug 4 2020, 11:29 AM

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QUOTE(jack2 @ Aug 4 2020, 01:29 AM)
Yes, Maybank is the best but I am still using the old design layout....
*
TBH, I prefer the old design layout. Simple to navigate. thumbsup.gif
user posted image


jack2
post Aug 4 2020, 12:06 PM

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QUOTE(Justin.Loong @ Aug 4 2020, 11:29 AM)
TBH, I prefer the old design layout. Simple to navigate.  :thumbsup:
user posted image
*
Yes, i like the old one.
47100
post May 23 2021, 03:13 PM

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hi forumer.
care to point where is the secure plus icon for iOS app?
I cant locate it in the app when needed for transfer..
tony_mw
post Jun 11 2021, 11:55 AM

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Anyone used their colourful QR scan method to proceed any transactions? Damn... I couldn't proceed my transactions by both of the methods(nor the secure plus method).
TehWateva
post Jun 11 2021, 11:57 AM

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dear thread necro, don't use desktop just use app to create transaction
jack2
post Jun 11 2021, 12:48 PM

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QUOTE(tony_mw @ Jun 11 2021, 11:55 AM)
Anyone used their colourful QR scan method to proceed any transactions? Damn... I couldn't proceed my transactions by both of the methods(nor the secure plus method).
*
QUOTE(TehWateva @ Jun 11 2021, 11:57 AM)
dear thread necro, don't use desktop just use app to create transaction
*
That is useless
tony_mw
post Jun 11 2021, 08:01 PM

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QUOTE(TehWateva @ Jun 11 2021, 11:57 AM)
dear thread necro, don't use desktop just use app to create transaction
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I couldn't create the transactions by myself(like DuitNow) as the fpx gateway was directed by the merchant.


QUOTE(jack2 @ Jun 11 2021, 12:48 PM)
That is useless
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Anyway, RHB CS already got back to me saying that FPX transactions are restricted RM10k(max) per transaction in RHB.



yhtan
post Apr 18 2022, 12:10 PM

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fast forward to year 2022 and RHB sampah banking apps problem still persist

Like this better revert back to TAC lah, download the new apps and register secure plus, but when transfer more than RM10k no notification at all.

Mau uplift FD also has to go back to old website and do it
c64
post Apr 18 2022, 12:13 PM

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kena necroed

This post has been edited by c64: Apr 18 2022, 12:14 PM
starry-starry
post Jul 29 2022, 08:05 PM

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QUOTE(sl3ge @ Aug 3 2020, 04:02 PM)
Just called helpline, conclusion is...
website cant transfer >10k due to secure plus CANT register at website (they say website secure plus is for old app, not the app in google play store now)

So in order to transfer >10k, must use app.
And ur app also need change transfer limit (app transfer limit is not same with web transfer limit.. WTH doh.gif )
Click ur acc in app, then click "pay", then "make new payment" to transfer >10k.

Now is year 2020 u win already RHB notworthy.gif
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QUOTE(jack2 @ Aug 4 2020, 01:28 AM)
Yes, I called them before reading your post. What you wrote are same as what they told me.

Year 2020 and still they win the case.

For transfer > 10k, must use APP.. Cannot use website as they have yet to rectify the SecurePlus issue but still teaching you to register the SecurePlus with RHB Now and scan this and that....

Yes, the app limit and website limit are not same and sync. I thought I have changed the limit over web and it will be sync across all... But when I tried to transfer from app, it warned me daily limit is RM5k.... wtf.. .then I found out there is limit setting in the app again and need to redo.

Another thing is, the Favorite payees list in website and app are not sync... you need to add again.. wtf////

ranting.gif  ranting.gif  ranting.gif
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QUOTE(yhtan @ Apr 18 2022, 12:10 PM)
fast forward to year 2022 and RHB sampah banking apps problem still persist

Like this better revert back to TAC lah, download the new apps and register secure plus, but when transfer more than RM10k no notification at all.

Mau uplift FD also has to go back to old website and do it
*
I wanna withdrawal my FD but unable to do so via the web so I downloaded the app.. I tried to authorize this secure plus function but was told to contact the bank. Anyone knows why? I saw even posts back in 2020 with similar issues, is it still the same now?

So must call the bank to settle? Can't even transfer > RM10k..I tried to change the transfer limit too, was told to call the bank again! 😠
holdredial1234
post Jul 29 2022, 11:53 PM

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QUOTE(starry-starry @ Jul 29 2022, 08:05 PM)
I wanna withdrawal my FD but unable to do so via the web so I downloaded the app.. I tried to authorize this secure plus function but was told to contact the bank. Anyone knows why? I saw even posts back in 2020 with similar issues, is it still the same now?

So must call the bank to settle? Can't even transfer > RM10k..I tried to change the transfer limit too, was told to call the bank again! 😠
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I faced exactly the same problem with Secure Plus several months until finally got sorted out after calling their CS today

As i was told their RHB mobile app (especially Secure Plus) only sync up with the new banking portal (or click popup at old RHB Now site https://logon.rhb.com.my/ after logged in the to go to the new portal)
https://onlinebanking.rhbgroup.com/my/login

From new portal, you then set your new transfer limit again at the new portal (separately from the old site settings) and should be able to transfer with Secure Plus approval notification showing up dy


yhtan
post Jul 30 2022, 02:02 AM

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QUOTE(starry-starry @ Jul 29 2022, 08:05 PM)
I wanna withdrawal my FD but unable to do so via the web so I downloaded the app.. I tried to authorize this secure plus function but was told to contact the bank. Anyone knows why? I saw even posts back in 2020 with similar issues, is it still the same now?

So must call the bank to settle? Can't even transfer > RM10k..I tried to change the transfer limit too, was told to call the bank again! 😠
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The solution was redownload the apps and re-do again, then the secure plus function will appear in the apps.
Strike Eureka
post Jul 30 2022, 02:06 AM

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QUOTE(yhtan @ Jul 30 2022, 02:02 AM)
The solution was redownload the apps and re-do again, then the secure plus function will appear in the apps.
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Sifu....can go setting > app > clear the data and cache will do, no need uninstall install
starry-starry
post Jul 30 2022, 05:15 PM

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QUOTE(holdredial1234 @ Jul 29 2022, 11:53 PM)
I faced exactly the same problem with Secure Plus several months until finally got sorted out after calling their CS today

As i was told their RHB mobile app (especially Secure Plus) only sync up with the new banking portal  (or click popup at old RHB Now site https://logon.rhb.com.my/ after logged in the  to go to the new portal)
https://onlinebanking.rhbgroup.com/my/login

From new portal, you then set your new transfer limit again at the new portal (separately from the old site settings) and should be able to transfer with Secure Plus approval notification showing up dy
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I tried, managed to change the transfer limit via new portal but somehow I couldn't authorize this secure plus via the app. Still received error message to call customer service...

Managed to trasnfer < RM10k via the web, failed to transfer $$ via app... Is there some kind of setting I should allow for permission to access?


QUOTE(yhtan @ Jul 30 2022, 02:02 AM)
The solution was redownload the apps and re-do again, then the secure plus function will appear in the apps.
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QUOTE(Strike Eureka @ Jul 30 2022, 02:06 AM)
Sifu....can go setting > app > clear the data and cache will do, no need uninstall install
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I can find the secure plus but unable to authorize this function...


 

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