Dear ckweng,

Please do call our service center? (03-7803 6703) If it's past warranty you could still get the spare parts and our technicians can give you a more accurate quote. Also, it would be much better to let our technicians evaluate what the problem is before you decide you want only certain spare parts, they've had years of experience with testing and troubleshooting, we really think you should let the professionals give you a conclusion.

On a side note: Thanks power911 for trying to help out. =) appreciate it. We've been rather busy lately with the preparations for a new series of gear. So the replies may be a tad slow. But when it boils down to technical problems, do call us and let us help you work it out.

Cheers,
Team SonicGear

Dear All,

It is with a heavy heart that we send off a visionary and creative genius into another world. As individuals, and a team, many of us have learnt much from Steven Paul Jobs, during the many years he has inspired us, and showed us what it means to break away from the norm.

He was a man who believed in being true, in being passionate in everything he did.

Even a million words could not express the regret and remorse we feel in losing him all too soon. We only hope that wherever he is that it would be free of pain, and that he can continue to do what he has loved to do all his life.

"You have to trust in something: your gut, destiny, life, karma, whatever... If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it. And, like any great relationship, it just gets better and better as the years roll on."
- Steven Paul Jobs, February 24, 1955 – October 5, 2011

Thank you for making the world a better place. RIP.

With much love,
Team SonicGear

Dear beggarmaster2000,

Please allow our service centre to assess our customer's problems. You may have your own input, but it would probably be more suited for a separate thread. This thread was created for fans of SonicGear and our service centre would be better equiped to handle what situations they may face.

Thanks and Regards,
Team SonicGear

Dear ichi929,

There's no concept store at the moment. We may have one coming up soon though. Stay tuned for details =)

Regards,
Team SonicGear

Dear IwanAGP,

We're still waiting on some of the magazines to get back to us =) updates soon on www.mysonicgear.net soon!


Dear syaf_shiro,

Since it's only been two months, you could call our service center? Do bring along your proof of purchase! =) If you would like to try troubleshooting and all at home first, you can call our service center and request help from one of technicians. Sometimes simple troubleshooting can help avoid the trip down to the service center, if you do have the time.


Thanks and Regards,
Team SonicGear

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Added on November 29, 2011, 10:05 amDear power911,

As always, we maintain that this is a SonicGear Fan Club page and would like participants to avoid mentioning other brands. But since you asked, we shall do our best to respond.

We do not know why the subwoofer looks similar. We can't know the absolute true reason, but the Morro 3 is a design developed based on our previous Morro series and taking some inspiration from the Spectra series as well. We can only say ours is original.

Besides, if you look carefully, the tooling is quite different.

Subwoofers also tend to take up a similar shape, simply due to physics and acoustics. So, the only change involved would be some additional design, and the placement of the hole for air to enter/exist. Discounting areas where the hole would probably look quite silly at (smack in the center and such), there really aren't that many configurations that you could have.

Again, power911, you post quite often in our thread, so you should be familiar with the basic rules of a fan thread, do try to abide them to create an amicable environment for the SonicGear Fans. Respect theirs and our space just as we all do for the other brands in this forum.

Cheers!
Team SonicGear

This post has been edited by SGproductDev: Nov 29 2011, 10:05 AM

Dear Akuma no Hana,

The SonicGear EarPump Pure and Aura are at the KL PC Fair! The volume is not as likely to exceed the capacity of the earphones because the higher impedance earphones require a bit more of a push to produce rich audio. But I do suppose the best way to know for sure is to head down to test it for yourself.

In any case, when in doubt, Trust Your Ears.

Cheers,
Team SonicGear