See on socmed many complaining about the congestion issues in celcom network... It's getting worse by the day..

Call their CS.. they blame on customer device 😒🤔😁

From celcom

https://www.celcom.com.my/support/faq/perso...ovid-19-support

FREE 1GB Internet Daily (8AM - 6PM)

The campaign is starting from 1st April 2020 until 14th April 2020.
FREE 1GB Internet daily is only available for use between 8:00AM until 6:00PM
The FREE 1GB Internet will be auto-provisioned into your account daily. Redemption is not required.
Free Internet quota will be utilized first prior to the utilization of your base Internet quota.
Any unused Internet quota of the day will be forfeited.
Internet usages before and after this hours (8AM-6PM) will be deducted as per normal.
Check balance via Celcom Life App or dial *118# (Postpaid) & *118*1*1*2# (Prepaid)

No use if network is slow & congested..
burn like that only

Is the good ol' Celcom basic 38 still the best rm38 plan these days or are there any better offer out there now with same value?
I have someone still on this package and usage well within the plan quota. I'm just looking if there is now better offer with same value.

Now even Celcom is showing this following Digi, Unifi Mobile, Yes.

This post has been edited by shaun_kok: Mar 29 2020, 07:39 PM

I don't think I can provide you with any proper answer of my own, you might have to look up for info on different plans & compare it yourself. It's obvious & needless to say, it still ultimately boils down to what you value more at the end of the day.

Correct me if I get any of this wrong. This old plan offered 10GB internet quota (maximum of 5GB to carry forward each month, so you can have a maximum of 15GB per month), 50 minutes of call time, & 50 SMS essentially. I'd say the data quota should be enough for me but the same can't be said for the 50 minutes call time. Also, not to forget that the 50 minutes call time is only for Celcom to Celcom, it's either RM0.10 or RM0.15 per minute for calls to other telcos. All this for about RM40+ (RM38 without) including GST for 50 minutes of a call time (Celcom to Celcom) is falling pretty far behind comparing to most plan out there these days which are mostly offering unlimited call time to all telcos, if you asked me.

This is one way to compare it, I'd say.

Noticed the same on my phone when I woke up this morning too.

View post on Imgur.com

Edit: Added extra info & screenshot on Imgur.

This post has been edited by JkzsBlog: Mar 29 2020, 10:36 PM

According to the bill, the plan called FIRST Basic 38 for Business. Comes with 5GB, 50 minutes call and 50 messages to all network. Not sure about carry forward data limit.
Could be different 38 plan though.
Anyway, can we pay the bill cash without printed bill? My relative wastes rm10 each month for printed and detailed bill charge so instead of RM40+, she's paying RM50+.

This post has been edited by UnknownH: Mar 30 2020, 12:08 AM

Just saw an ad, celcom mega got 50% off for 3 month.

Jilaka I subscribed early 1 month

Maxis too 😋

bound contract or not? mybe i want convert from my xpax postpaid to mega then pkp make me use data like water.

It offers 5GB with carry forward data, so max you can have 10GB after carry forward 5GB. And another RM5 for 5GB, and you have 15GB. Which is what I have now during MCO.

Not bad for rm38+5 plan. No speed capping whatsoever.

True, no point because cannot use due to congestion.

so anyone gotten their free 1GB data...
seems like got issues...

not getting the 1GB free data.. just me, or everyone?
it auto like yoodo? or need to claim like hotlink?

Celcom life app won't even load....... most useless app ever.

Stay home nobody uses mobile data. Give free to syiok sendiri

well home already have unifi, time or others..
so data is kinda useless.. also sometimes it's slow too..

Celcom give auto 1GB. No need to redeem.

I myself using TIME at home so that 1GB means nothing but not everyone has fixed broadband line at home I guess. Especially those at remote areas or B40 PPRT. Doesn't look much but it do help them.

To my curiousity, just checked my usage since my billing cycle 24th, I only use 4 MB daily by average until yesterday (Gold 80 20GB)

So little usage..
Yours like super lite users...
Telco happy to have u on board.. Pay so much monthly... Data quota burn like that....