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 TP-LINK Malaysia Official Thread, Technical Enquiries and Support

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jchong
post Nov 15 2020, 11:10 AM

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Am using the AX20 router which comes with independent FEM. Anybody know what is the transmit power (mW) of this router?
jchong
post Nov 15 2020, 11:02 PM

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QUOTE(blacktubi @ Nov 15 2020, 11:39 AM)
I doubt any brands still disclose it as transmit power don't matter as much these days since WiFi is a 2-way communication.

There will be no data transfer if it couldn't "hear back" from you devices as your mobile device transmit power is definitely much weaker.

That's why manufacturer put more focus on antenna gain and interference mitigation instead.

You can probably still check it on FCC filing docs.
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Thanks for the insights!
jchong
post Dec 4 2020, 08:36 AM

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QUOTE(blacktubi @ Dec 2 2020, 09:58 AM)
OneMesh don’t support Ethernet backhaul

TP-Link reserve that for the Deco series
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I was just wondering about that. Thanks for clarifying that OneMesh can't do ethernet backhaul sad.gif

Looks like I will have to get a proper mesh system then...
jchong
post Feb 16 2021, 11:52 AM

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QUOTE(blacktubi @ Feb 15 2021, 11:19 PM)
The AX speed rating is just a number, the real deal is the components used on the router that actually show the performance.

The Archer AX11000 uses the following
BCM4908 Quad-Core 1.8Ghz SoC
3 x BCM43684 WiFi Radio (2.4Ghz, 5Ghz-1, 5Ghz-2)
8 x Skyworks SKY85743 FEM for the 5Ghz channel

Meanwhile the Archer AX73
BCM6750 Triple-Core 1.5Ghz SoC
1 x BCM43684 WiFi Radio (5Ghz)
4 x Skyworks SKY85743 FEM for the 5Ghz channel

This is just a simple breakdown and doesn't include all other components, testing and RnD for a more expensive product.
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Thanks for the brief breakdown comparison of AX11000 and AX73. Say, do you happen to have breakdown for AX20?
jchong
post Feb 16 2021, 08:05 PM

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QUOTE(blacktubi @ Feb 16 2021, 05:50 PM)
BCM6755 1.5Ghz Quad Core SoC

No external WiFi radio as the SoC can handle both the 2.4Ghz and 5Ghz radio simultaneously.

Skyworks SKY85743 5Ghz FEM
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Your knowledge on these things is amazing.

Can I ask, what is the advantage of having a separate wifi radio compared to being integrated in the SoC? Or having more wifi radios (eg AX11000 vs AX73)?

Similarly, what is plus point of having more FEMs?

I'm guessing it's to handle more simultaneous devices/streams? Does it also impact range/coverage of the router?
jchong
post Mar 28 2021, 12:34 PM

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QUOTE(alexwsk @ Mar 28 2021, 10:32 AM)
Pull the trigger yesterday during LZD bday sale, AX20 checkout at RM167
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Superb deal for the AX20. Which seller did u get it from on LZD?

I got the AX73 at RM298.

This post has been edited by jchong: Mar 28 2021, 12:39 PM
jchong
post Mar 28 2021, 06:24 PM

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QUOTE(szecheng @ Mar 28 2021, 04:15 PM)
all cheap price
how u guys do it? coins, card voucher, magic?
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My AX73 was:

27.3 Promo Price 349
Shop voucher -27
Lazada Bonus -30
Postage +6
Net price 298
jchong
post Mar 29 2021, 03:10 PM

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QUOTE(alexwsk @ Mar 29 2021, 02:07 PM)
mine is from viewnet, 229 - 15 shop voucher - 30 lzd voucher (i thk you might have missed this one) - 20 lzd bonus + 3 shipping
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Mine also from Viewnet. Yeah, I must have missed the 30 lzd voucher sad.gif .
jchong
post Mar 29 2021, 08:04 PM

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QUOTE(FusionXY @ Mar 29 2021, 04:44 PM)
RM199-30 release at 8pm.
RM399-60 release at 10pm.
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I placed my order shortly after 12am when it turned to 27.3

Next time must wait a little longer for these late release vouchers.
jchong
post Mar 29 2021, 08:08 PM

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QUOTE(FusionXY @ Mar 29 2021, 06:51 PM)
Lazada really fast nowadays.
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Yeah, very quick delivery. I also got mine today.

I read the reviews and some people even got theirs yesterday! I'm surprised Lazada also delivers on Sunday.
jchong
post May 15 2021, 09:29 PM

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QUOTE(ksuuk @ May 15 2021, 08:19 PM)
And for me the whole AX series is a big mistake - coverage, speed, heat, stability and operational issues.
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In terms of heat, I thought only AX50 has that problem? U mean the others also have a heat problem?

This post has been edited by jchong: May 15 2021, 09:29 PM
jchong
post May 18 2021, 08:47 AM

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QUOTE(Noname99887 @ May 17 2021, 09:01 PM)
Hi all, using tplink archer ax73 with unifi 300mbps. This morning the connection through wifi 5ghz very unstable even not usable(0.29mbps) and 2.4ghz still able to use but the speed also getting 10mbps only.
I have change back to my old router and everything works fine. Anyone know what happening?
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Try restarting the AX73 and see if the performance is restored.
jchong
post Jul 8 2021, 06:34 PM

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QUOTE(touristking @ Jul 8 2021, 10:49 AM)
Thanks. But I don't have many devices connect, less than 10. 6 at the moment. Worth the extra money?
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I thought your concern was about looking for a router with good range similar to your old Asus RT-AC68 router (not so much about how many devices it can handle).

If that is the case, then the router's range will determine if it is worth your money or not.

This post has been edited by jchong: Jul 8 2021, 06:36 PM
jchong
post Jul 8 2021, 06:39 PM

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QUOTE(kelvin4578 @ Jul 3 2021, 09:34 PM)
Hi Everyone, i just got upgrade to 500mbps, then using two deco m9 plus, weird thing on wireless i cannot get 500 mbps but only can get 269 mbps. Now i setup as ap mode. Weird thing, my pc using wired then speed test i can get 500 mbps. Any advise.
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You will normally get full speed using wired connection.

As for wireless, it also depends on what frequency you are using (2.4 or 5) and what kind of device you are using and how far you are away from the router. You need to tell us these things also.
jchong
post Jul 15 2021, 07:47 PM

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QUOTE(touristking @ Jul 13 2021, 03:06 PM)
Got a AX73. Does the USB support printer sharing? I can't get it to work.
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I don't think the USB supports printer sharing
jchong
post Aug 19 2021, 08:51 AM

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QUOTE(Seng89 @ Aug 19 2021, 07:43 AM)
Almost scare the hell of me... After 100% upfated tru app.. it no WiFi ..after manual reboot now ok already. πŸ˜…πŸ˜…πŸ˜…
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Which model is your router?

So after updating firmware is everything working ok?
jchong
post Aug 20 2021, 10:16 AM

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QUOTE(Savor_Savvy @ Aug 20 2021, 09:43 AM)
Hello,
I have the Deco M4.
Main unit is on 1st floor, and connected as the router using pppoe. Excellent speed detected. 300mbps.
Second unit is on ground floor, connected to the first M4 via wifi. Bad speed. Within 150-200mbps, but mostly around 150++.
Is this normal? How can I sort this issue?

Test: Using my laptop and my handphone. Connected to the second unit. Verified via Deco App. Stated it's on 5ghz.
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Yes this is normal because there will be some speed loss due to wireless distance between main unit and 2nd unit.

To sort it, connect main unit and 2nd unit using LAN cable. Then no speed loss.
jchong
post Aug 20 2021, 05:06 PM

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I installed a new AX73 router in my office. I connect to it using my laptop.

However, my laptop is not discoverable in the network. Whereas using my old router my laptop can be seen in the network. So I think it must be one of the security settings in the AX73.

Tried to look in the Tether app but don't know what setting to change. Anybody know what I have to do so that my laptop can be seen in the network?
jchong
post Aug 20 2021, 05:23 PM

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QUOTE(aniq8676 @ Aug 20 2021, 05:16 PM)
For security mode please change to WPA/WPA2
For 2.4ghz or 5ghz WIFI, try changing the wifi channel.
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I am already using WPA/WPA2

Changing the channel didn't resolve the issue.
jchong
post Aug 21 2021, 02:38 PM

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QUOTE(szecheng @ Aug 20 2021, 08:28 PM)
u only try with one laptop. how about other laptop or phone?

did you turn on wifi 2.4 and 5ghz?
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Haven't tried with another laptop yet.

Yes, I have both 2.4 and 5GHz wifi on


QUOTE(blacktubi @ Aug 20 2021, 08:43 PM)
Update the WiFi adapter driver of your old laptop.

If that doesn't fix it, change the 2.4Ghz channel to 802.11n only.

Edit: TP-Link actually included a card letting people know to update their driver. Older WiFi adapter cannot detect a WiFi 6 driver.

https://www.intel.com/content/www/us/en/sup...9/wireless.html
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Actually the laptop is fairly new and supports Wifi 6. It connects to the AX73 using 5GHz and ax.

The driver is also updated.

I still reckon the problem is due to some security setting (dunno if in the laptop or Win 10 or the AX73?) which doesn't allow my laptop to be discoverable in the network. When I connect to my old router (a TP-Link TL-WR841HP) I don't have this problem.

This post has been edited by jchong: Aug 21 2021, 02:44 PM

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