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TP-LINK Malaysia Official Thread, Technical Enquiries and Support
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abcdef123456
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Feb 22 2018, 10:04 AM
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Getting Started

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Hey bros, any recommended router that i can buy for my unifi, am currently using Tplink C5 by TM. Been quite stable but sometimes it just turned up to be chaos (only WIfi, Lan is fine, can I concluded that it doesn't related to the incoming source?/),checked but don't think is the wifi channel issue, my budget would be less than 600. I have seen the Huawei WS880 for the price of 499 I am not mistaken. Any suggestions or recommendations is highly appreciated. Thankss!!!
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abcdef123456
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Feb 22 2018, 10:14 AM
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Getting Started

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Thanks bro, will consider, one more question on the wifi issue that I have asked, if the lan doesn't have any issue, what i meant is getting high ping when using wifi to download, can be 4 digits (just sometimes, if its fine it can stay at 2 digits), while lan can remain at 2 digits all the while, can i concluded that the incoming source is fine, may be the issue is from the router itself?
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abcdef123456
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Feb 22 2018, 10:34 AM
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Getting Started

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Does it mean another way other than buying a router is to avoid the congested wifi channel and choose the less congested channel?I have actually try to check it but i don't think the area I am living is congested with wifi interference, my wifi channel is set to Auto atm. May be I should fix the channel then?
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abcdef123456
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Feb 22 2018, 10:54 AM
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Getting Started

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Thanks bro, will definitely try then!!
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abcdef123456
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Feb 22 2018, 10:54 AM
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Getting Started

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Thanks bro, will definitely try then!!
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abcdef123456
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Feb 23 2018, 08:47 AM
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Getting Started

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Hi bro SilentVampire, I tried to change the wifi channel to the less congested channel, it really works well yesterday. BUT, this morning, I found that my phone and my mum's can barely connect to the wifi (not having any issue last night night), even if i was standing just next to the router, the wifi signal bar seems like i was standing very far from it and can barely detect it, I did not reboot as I was rushing to work. Btw, yesterday after i changed the channel, I did not reboot the router, will it be the cause??Any idea?
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abcdef123456
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Feb 23 2018, 03:05 PM
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Getting Started

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Channel 13, which nobody is using. Ya, it shouldnt be any issue at all, i tried turning on and off my phone's wifi for a few times, seems better after that, but was rushing to work this morning, didn't try further, may be will try again when back later.
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abcdef123456
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Oct 8 2018, 08:28 AM
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Getting Started

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Hey guys, anyone facing this issue where you suddenly lost wireless connection but wired connection is fine, I am using tplink C5 given by TM. Whenever i need to restart my modem and router if necessary, I realized that it will lost wireless connection after some time, so I need to restart again everything only then it will go back to normal, meaning I will not lost wireless connection out of sudden.
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abcdef123456
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Oct 8 2018, 01:56 PM
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Getting Started

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QUOTE(SilentVampire @ Oct 8 2018, 10:48 AM) Probably interference if you care connecting on 2.4GHz. Anyway to avoid it? I have been switching to the channel where no one is using nearby.
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abcdef123456
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Nov 13 2020, 11:13 AM
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Getting Started

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Hi guys, Recently Im planning to buy a tplink ax router to replace the c5 router given by TM, been using it for quite some years. Which ax router is more recommended, ax20 or ax50? Thanks.
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abcdef123456
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May 5 2022, 12:45 PM
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Getting Started

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Hi guys,
I am planning to change a AX router, currently still using the router from TM(since 2015 or 2016). Went to computer shop,was suggested to get AX50 or AX73. I was actually thinking on AX23,but the seller told me that if devices are more than 5,maybe 7-10 performance wise will be affected alot. Thats why he suggested at least go for a AX50. Any suggestions here?
Also I also saw some posting saying that AX50 has overheat issue?anyone can clarify this?
I am using Unifi 300mbps. I do not have any wifi 6 atm. I am actually aiming to get 100-200mbps for 2.4ghz in the whole house.
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abcdef123456
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May 5 2022, 09:12 PM
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Getting Started

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Hey guys,
These two days I am facing a problem.Am still using Archer C5 given by TM. Was using Wifi channel:7 Wifi width:20mhz Wifi mode: N only after viewing from one of the post before. Before yesterday things are fine.Yesterday,out of sudden,all the devices are able to connect to the internet but cannot use (2.4). I must stay very near to the router only can use. I tried to change to other channel which the performance is ok this evening,however same issue happened just now. Anyone knw what may be happening?
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abcdef123456
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May 5 2022, 09:15 PM
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QUOTE(FusionXY @ May 5 2022, 01:16 PM) AX50? Better run! No one using this now. AVOID as possible. The more expensive the better. As due to lower CPU and RAM too low, if too many traffic will be congested. I was told by the seller that the processor,50 is better than 55. Meaning i should just go for AX73? Based on my current condition,is AX23 sufficient?or for longer term just opt for AX73?
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abcdef123456
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May 5 2022, 10:29 PM
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QUOTE(FusionXY @ May 5 2022, 09:17 PM) What's your budget? Processor good but Intel CPU can overheat. AX55 is cheaper but no overheat, still manageable. AX73 best bet. AX23 is low end so might not be sufficient. My main goal is to have consistent performance,currently AX73 is 499. Although is quite expensive,but if its necessary and really able to last for long period without performance issue,I would consider it. Quite a few years ago I had bad experience on buying router,2 routers different brand but having freeze issue,thats why I will have phobia when dealing with router,afraid of spending without solving anything
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abcdef123456
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Jul 12 2023, 03:22 PM
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Getting Started

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Hi guys, i am thinking for a new router,budget js around below 500 or exceed abit is fine
I am thinking of tplink ax73,but the seller recommend for Asus RT AX57
My house is around 1700ft2.
Which one should i go for?
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abcdef123456
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Sep 3 2023, 03:21 PM
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Getting Started

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Hi guys,I am facing a problem now.
Just bought tplink ax73,found out that for the speedtest,5Ghz is lower than 2.4Ghz. In front of router. 2.4ghz can get ~160-170 while 5ghz can only get 50-80. Using 300mbps unifi. Im using my ipad pro to test, one thing very weird is that the seller used his android to test 5ghz, can reach ~290+, what may happen?I am so confuse nw
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abcdef123456
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Sep 3 2023, 03:58 PM
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Getting Started

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QUOTE(Oltromen Ripot @ Sep 3 2023, 03:34 PM) you somehow set this to single?  Nope its multi
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abcdef123456
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Sep 4 2023, 01:36 PM
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Getting Started

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Hi guys, anyone can show me the example of system log of ax73.
What indicates the internet or wifi connection is dc and reconnect?
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abcdef123456
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Sep 6 2023, 08:17 AM
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Getting Started

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QUOTE(blacktubi @ Sep 3 2023, 04:10 PM) Have you tried to move a little further from the router?  The antenna is designed to work at least 1-2 meter distance apart I realized that while doing the setup i set the dns to google dns at internet part,which an IT friend told me for that part better to use the ISP dns. Now i set it to ISP dns, and set the google dns at the dhcp server part. Still monitoring now,but my 5ghz speedtest looking normal now.
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abcdef123456
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Sep 25 2023, 04:31 PM
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Getting Started

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Hi guys, few days ago tplink released new firmware for archer Ax73 v2.  Should i upgrade it or wait for a while?
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