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 TP-LINK Malaysia Official Thread, Technical Enquiries and Support

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abcdef123456
post Sep 25 2023, 04:33 PM

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QUOTE(abcdef123456 @ Sep 6 2023, 08:17 AM)
I realized that while doing the setup i set the dns to google dns at internet part,which an IT friend told me for that part better to use the ISP dns. Now i set it to ISP dns, and set the google dns at the dhcp server part. Still monitoring now,but my 5ghz speedtest looking normal now.
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This post has been edited by abcdef123456: Sep 25 2023, 04:34 PM
abcdef123456
post Sep 25 2023, 04:35 PM

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I realized after my security changed to wpa2 mode, it solved the internet intermittent issue (will dc and reconnects). Before that was wpa2/wpa3 mixed mode. Is this consider the router issue or it is just the conflict occurs while using the mixed mode?
abcdef123456
post Oct 9 2023, 06:49 PM

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Hi guys, this few days i had the free wifi upgrade from 300 to 500mbps. Lan cable no issue, however my weird getting weird,even with 5ghz sometimes i cannot get bck ori 300mbps.At most i can get back 300/100,using ax73.I just restarted the router and modem. The upload seems normal, just the download speed
abcdef123456
post Oct 10 2023, 12:17 AM

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QUOTE(Oltromen Ripot @ Oct 9 2023, 09:35 PM)
I am not expecting to get 500/100 using my ipad, i think the limitation 400/400.Just that im curious why before the upgrade my speedtest for 5ghz i could get 300mbps for most of the time.Since the upgrade, speedtest for 5ghz is turning backward, average around 150+ i would say. I could still get 330+ which i think is the limitation,but its just harder to reach near 300mbps now.I did not change any setting other than off and on the modem n router.

Any suggestion i could do, eg changing 5ghz wifi channel?

Recently the ax73 v2 has a new firmware update, still wondering want to update or not
abcdef123456
post Oct 10 2023, 10:26 AM

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QUOTE(Oltromen Ripot @ Oct 10 2023, 08:24 AM)
scan the airwaves and move your channel; maybe you have a bad clash with neighbour over same channel.

adjust width of channel to be wider; but avoid using 5GHz width 160MHz to be considerate to neighbours.
ie. avoid use so wide until other people cannot even get a quieter channel to slot in.
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currently my 5ghz is set to 20/40 channel width, wifi channel to be auto. Any rule of thumb of what channels i can try with. Should i change the channel width too or its fine?

To be honest, i cannot recall time that i face like speedtest issue with 5ghz before, even with the tm provided router. When i first bought the ax73 router, i did face some issue on 5ghz speedtest but that was due to setting problem. After changing, things are looking fine until recent unifi free upgrade.

I understand my ipad pro has limitation, but at least it shouldnt have drawback.

This post has been edited by abcdef123456: Oct 10 2023, 10:30 AM
abcdef123456
post Oct 11 2023, 07:53 AM

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QUOTE(xperiaVuser @ Oct 10 2023, 04:49 PM)
I'm currently using AX73 @ Unifi 500Mbps as well, here are my settings

transmit power: high
channel width: 20/40/80 MHz
mode: 802.11a/n/ac/ax mixed

2x2 and above devices no problem getting the maximum speed.

» Click to show Spoiler - click again to hide... «

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Hi, i tried with your method to change the width to 20/40/80 MHz (was 20/40 before), mode i still use back a/n/ac as most of my devices do not support ax. I fixed a channel as well. The performance did change, i could now get 450 and above for speedtest on 5ghz, not everytime i could get this though. Need a little time for it to get stable.

But i am still curious why cant i even get back my previous max speed of 300mbps after the upgrade since nothing has been changed in the setting?
abcdef123456
post Oct 11 2023, 11:16 AM

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QUOTE(Oltromen Ripot @ Oct 11 2023, 09:16 AM)
the situation is fluid.

you setup auto channel this, auto setting there.
your left neighbour do the same.
your right neighbour do the same.
you front neighbout use Asus.
your rear neighbour use Deco.
some fucker simply allow auto 160MHz.
another fucker set static channel and 160MHz.
your mesh nodes also use different channels for each of them, only the backbone will be same channel.
all your auto devices also will auto-reselect a new channel and width from time to time according to their own algorithm on doing so.

it cannot be helped that from time to time, you must experience hardship when too many APs ended up fighting for same channel.
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my main question is why before the free upgrade everything is fine, problem only occurs after the upgrade. Somemore, settings not changed once the upgrade done as well. Now i am forced to change the settings due to the worsen speedtest after upgrade

abcdef123456
post Oct 18 2023, 01:29 PM

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QUOTE(xperiaVuser @ Oct 11 2023, 02:37 PM)
Perhaps it's congestion like what Oltromen said. Neighbours also change package, meddled with the settings > 160MHz.

Before concluding, check your LAN cable from ONU to Router is properly fitted in their respective slots/ports.

Story: Yesterday got technician come to check my complaint about calls not stable/clear, higher ping to TM servers, Unifi TV laggy. The bugger wiggle rigorously on the LAN cables that are connected to the router, after that he held on the LAN cable that's connected to the WAN port, he kept pulling in/out slightly saying you see the indicator light, that means no internet. So the guy's hinting my router is the problem. I told him I've tested with another router and cables, the problem remains, that shut him up. At that point, I went up to my router and check myself, lo and behold he has loosen all my LAN cables from their respective ports. I just told him off, and change a new ONU. ONU changed, calls loud and clear, lower ping to TM servers, unifi tv no more laggy.
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My lan cable connection has no problem achieving 500+mbps speedtest at all. Just my wifi,however, after the changes i have made, including fixed a channel. I think the 5ghz speedtest is much better now


 

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