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 DJI Spark, Seize the Moment

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angel-girl
post Jul 13 2017, 10:23 AM

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QUOTE(K1d0 @ Jul 13 2017, 10:19 AM)
Did you get any error stating magnetic interference?

I following China DJI forum closely before I bought, and actually there is alot of them having similar issue, drone suddenly drop out from sky or sudden lost of GPS but the other english forum, there is much lesser complain on the issue so I guess it might related to China being the first batch of having the Spark and there might be some fix on later batch. Can't confirm on this.
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no warning at all. but it could be cause by interference thou. was tested the flight at a open area, but surrounded by houses.
K1d0
post Jul 13 2017, 10:25 AM

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QUOTE(angel-girl @ Jul 13 2017, 10:23 AM)
no warning at all. but it could be cause by interference thou. was tested the flight at a open area, but surrounded by houses.
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hmm, by right if there is interference it will should warning. Compass calibration ok? but to be safe, for next few flight try dont fly too high and see if got similar issue. If still suddenly drop, better ask seller to exchange a new unit.
angel-girl
post Jul 13 2017, 10:27 AM

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QUOTE(K1d0 @ Jul 13 2017, 10:25 AM)
hmm, by right if there is interference it will should warning. Compass calibration ok? but to be safe, for next few flight try dont fly too high and see if got similar issue. If still suddenly drop, better ask seller to exchange a new unit.
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going to redang next week. planning to use in on the water. now i think better let it stay at home lol.
K1d0
post Jul 13 2017, 10:32 AM

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QUOTE(angel-girl @ Jul 13 2017, 10:27 AM)
going to redang next week. planning to use in on the water. now i think better let it stay at home lol.
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haha, better not but you can try a few more time this week, see still same anot, if ok then you could try. smile.gif
angel-girl
post Jul 13 2017, 10:36 AM

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QUOTE(K1d0 @ Jul 13 2017, 10:32 AM)
haha, better not but you can try a few more time this week, see still same anot, if ok then you could try.  smile.gif
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im scared already haha.also, if the flight crash or drop somewhre else and cannot be found, log shows software/drone issue, can we get replacement for that?
K1d0
post Jul 13 2017, 10:47 AM

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QUOTE(angel-girl @ Jul 13 2017, 10:36 AM)
im scared already haha.also, if the flight crash or drop somewhre else and cannot be found, log shows software/drone issue, can we get replacement for that?
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As long as your log able to show that it's not your fault but its hardware/software issue, DJI will change a new drone for you. But there is also alot case that user unable provide log, either controlling spark without RC/phone or log gone missing halfway, if that's the case DJI at most give you like 20-30% discount but wont replace you a new drone.
angel-girl
post Jul 13 2017, 10:50 AM

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» Click to show Spoiler - click again to hide... «

so many forced landing bangwall.gif but why?

This post has been edited by angel-girl: Jul 13 2017, 10:52 AM
K1d0
post Jul 13 2017, 10:53 AM

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» Click to show Spoiler - click again to hide... «

sweat.gif have to see more details log, to see what's making it to force landing. As per this log, you are having 13 satellites which is quite enough.

This post has been edited by K1d0: Jul 13 2017, 10:54 AM
angel-girl
post Jul 13 2017, 10:56 AM

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QUOTE(K1d0 @ Jul 13 2017, 10:53 AM)
» Click to show Spoiler - click again to hide... «

sweat.gif have to see more details log, to see what's making it to force landing. As per this log, you are having 13 satellites which is quite enough.
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yea this is not details enough, but thats all i got..
K1d0
post Jul 13 2017, 10:59 AM

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QUOTE(angel-girl @ Jul 13 2017, 10:56 AM)
yea this is not details enough, but thats all i got..
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If you worry, you can connect your spark to your PC and download DJI assistance 2 to extract .dat log file, this contain most information and open a ticket with DJI to investigate the cause. This log file should upload to dropbox/google drive because it's too big to share via email.
angel-girl
post Jul 13 2017, 11:00 AM

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QUOTE(K1d0 @ Jul 13 2017, 10:59 AM)
If you worry, you can connect your spark to your PC and download DJI assistance 2 to extract .dat log file, this contain most information and open a ticket with DJI to investigate the cause. This log file should upload to dropbox/google drive because it's too big to share via email.
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ok sure.anyway, do you guys aware of this message?

"Lazada/11street are not a DJI Authorized Reseller

DJI offers and promotions etc. are not applicable for products sold by unauthorized resellers.

Representations, benefits and other entitles offered by unauthorized resellers will not be honored by DJI.

It is important to note that purchases from an unauthorized reseller may exclude you from DJI warranty, service and support. DJI shall not be liable in any manner with respect to requests being declined.

Exclusive offers, entitlements and other benefits for DJI products are available on purchases made on DJI Authorized Reseller."

from http://www.march.my/
K1d0
post Jul 13 2017, 11:20 AM

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QUOTE(angel-girl @ Jul 13 2017, 11:00 AM)
ok sure.anyway, do you guys aware of this message?

"Lazada/11street are not a DJI Authorized Reseller

DJI offers and promotions etc. are not applicable for products sold by unauthorized resellers.

Representations, benefits and other entitles offered by unauthorized resellers will not be honored by DJI.

It is important to note that purchases from an unauthorized reseller may exclude you from DJI warranty, service and support. DJI shall not be liable in any manner with respect to requests being declined.

Exclusive offers, entitlements and other benefits for DJI products are available on purchases made on DJI Authorized Reseller."

from http://www.march.my/
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Nope, I dont think DJI will care if you contact them directly. As long as your drone is DJI genuine product, they should will honor the warranty but you have to bare the cost to ship it back to them.
westthen
post Jul 13 2017, 11:55 AM

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actually who is the official distributor...like everyone also say they are official distributor
benlye
post Jul 13 2017, 01:44 PM

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QUOTE(angel-girl @ Jul 13 2017, 10:50 AM)
» Click to show Spoiler - click again to hide... «

so many forced landing bangwall.gif  but why?
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could be due to no fly zone?
benlye
post Jul 13 2017, 01:46 PM

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QUOTE(angel-girl @ Jul 12 2017, 07:34 PM)
First test flight today. Flight time about 12 minutes with 14percent battery life left.find it very hard to control with the phone and the apps itself crashed 2 times during the flight.and then keep getting lost signal...my god...i think need to buy controller liao...any place to suggest? Wana get the combo with propeller guard,battery and the hub as well.
user posted image
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if you have smart watch, please put ur smart watch on airplane mode.. this will help
benlye
post Jul 13 2017, 01:52 PM

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QUOTE(rush25 @ Jul 12 2017, 11:55 AM)
Did you perform the pre-run IMU before flying it?.
Better not to fly it indoor for its maiden flight. smile.gif

Edit: realised you were asking pro. Shouldn't had answered since not qualified as one tongue.gif
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should not required to do any calibration unless is something major..

the VPS works ok but if you floor or the surface is "reflective" that could be a problem as it could not capture the bottom well... manual did mention about it.
angel-girl
post Jul 13 2017, 02:53 PM

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QUOTE(benlye @ Jul 13 2017, 01:44 PM)
could be due to no fly zone?
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I dont think so as after that can fly without issue.
I do have smartwatch and my phone bluetooth turn on.but i din wear the watch yesterday..
benlye
post Jul 13 2017, 04:28 PM

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QUOTE(angel-girl @ Jul 13 2017, 02:53 PM)
I dont think so as after that can fly without issue.
I do have smartwatch and my phone bluetooth turn on.but i din wear the watch yesterday..
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You can try raise this issue here.. http://forum.dji.com/forum-115-1.html

angel-girl
post Jul 13 2017, 04:39 PM

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QUOTE(benlye @ Jul 13 2017, 04:28 PM)
You can try raise this issue here.. http://forum.dji.com/forum-115-1.html
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Already reported to their support email this morning.waiting for reply.
nitehawk
post Jul 13 2017, 05:24 PM

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Can I charge the remote controller using powerbank? If yes, what type of powerbook is suitable and how long does it take to full charge it?


Anyone can recommend bag to keep Spark, Remote Controller, 2-4 batteries, charging hub, charger and prop guard?

Thank you.



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