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Household Malaysia Home Appliances & Furniture Forum

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MonGJiHyo
post Nov 28 2015, 10:58 AM

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STAR living @ Quill City Mall offers a good variety of furniture at a good quality too.. My uncle bought some furniture (marble dining table, leather sofa, etc.. ) from this company on last year & it's still looks new till now (because of its GOOD quality). They are offering different range of furniture, models & colours for you to choose from plus most importantly ON-TIME delivery! My mum & I went there on last week & we decided to buy some furniture by next week~

I have checked their website from online & found that this 34 years established company indeed have a good reputation because of their quality assurance~ rclxms.gif smile.gif

This post has been edited by MonGJiHyo: Nov 28 2015, 10:58 AM
WilliamCM
post Nov 28 2015, 02:29 PM

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I am also looking furniture for my new home. I searched online but not sure what is best for my home. If i get, I will definitely knock you.
MonGJiHyo
post Nov 28 2015, 04:11 PM

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QUOTE(WilliamCM @ Nov 28 2015, 02:29 PM)
I am also looking furniture for my new home. I searched online but not sure what is best for my home. If i get, I will definitely knock you.
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Hi.. just found some reviews for STAR living.. It's a Singaporean company, FYI.. U may check their good reviews at here:

http://www.renotalk.com/forum/topic/49903-star-living/
MonGJiHyo
post Nov 28 2015, 10:14 PM

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QUOTE(beebo101 @ Jun 16 2015, 03:29 PM)
People out there, just to share my painful experience with you! ROZEL is a super big NO NO !!
DO NOT BUY from ROZEL! The quality and after sales service are very very poor! We have bought a full leather sofa (3 +2 seaters) frm ROZEL which cost about RM10k. Two long springs popped out from beneath the sofa and the sofa sink in after we use it for only 6 mths. At home only myself and my mum (both body weigh < 55 kg) who used it (no kids) and we use it very carefully (we even not to wear any hard jeans or pants which could possibly scratch the leather surface).

So, we contacted the customer service. The staff who attends to our complaint is very rude. We told the staff the quality of their sofa is not good, apology instead the staff reply with his rude accent:" Our quality is good! The sofa is at your home so is because of the user la!! ” Then, I ask for his supervisor he told me rudely that he is the person in charged. Fuaahh!! Then, they told us to pay RM160 for them to collect the sofa back to the factory to repair (excluding material cost for repairing)!!! The best part is... the WARRANTY CARD only sent to us UPON DELIVERY (upon delivery we already made full payment, hence nothing you can do about the warranty or return the sofa) stated that leather, transportation fees, material cost, cost of labour etc where needed must be paid by the purchaser. So, in short the warranty covers nothing, there is actually NO WARRANTY. They are using the 5 years warranty wording to CON CUSTOMER. Now, I am so worried that we might need to keep sending back our sofa to Rozel factory for the next  FIVE SO-CALLED WARRANTY YRS  since the quality is so bad (while keep paying them RM160 + RMxx each time).

So, instead of taking up the responsibility to give warranty to cover their defects in quality to the customer, now the customer actually forced to pay for ROZEL’s fault. And if they continue to do this, they can actually earn $$ each time the customers call for repair.
Before Rozel, we bought a full leather sofa (3+2 seaters) which cost us about RM4k. We used it for 5 yrs without any complaint at all.  The brand does not looks as cozy (but now I think outside look cozy but internal using cheap materials) as Rozel but the level of comfortable and the quality is way too much better compared to ROZEL. Again, ROZEL is a big NO NO !!
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SAME case with Vonza, Deep Living... Their leather sofa peeled off after a few months only & worst still their delivery of furniture is delayed for several times, according to my friend.. mad.gif
gsrrs
post Feb 25 2016, 04:51 PM

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Anyone looking for space saver can refer to this


MaxSpace Furniture Wall Bed

Attached Image

Ice BabY
post May 3 2016, 11:41 AM

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Anyone use Mixbox product? Saw this brand in HomeLiving Expo.. Their wardrobe are quite expensive compare to custom made.. What's the different?
Hanalambun
post May 16 2016, 05:26 PM

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Hey guys, recently found out Courts memang senang promo.
The discount rates really got me attracted. Do you guys think it's safe to go with Courts right now? Paying by installment seems good to me, at least I can save up some for backup. Also, I'm rushing to get a fridge...


spreeeee
post May 16 2016, 05:42 PM

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QUOTE(Hanalambun @ May 16 2016, 05:26 PM)
Hey guys, recently found out Courts memang senang promo.
The discount rates really got me attracted. Do you guys think it's safe to go with Courts right now? Paying by installment seems good to me, at least I can save up some for backup. Also, I'm rushing to get a fridge...
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beware of the figure.. ended u may be paying more than usual price..
Hanalambun
post May 16 2016, 05:47 PM

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QUOTE(spreeeee @ May 16 2016, 05:42 PM)
beware of the figure.. ended u may be paying more than usual price..
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Yes, understand that.
So I decided to take the shortest installment.
Hope can lesser some interest.
No choice, I'm in a hurry and cannot afford to pay it once.
Unless you have any better recommendation?
Thanks in advance.
genderdex
post May 17 2016, 04:32 PM

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QUOTE(Hanalambun @ May 16 2016, 05:26 PM)
Hey guys, recently found out Courts memang senang promo.
The discount rates really got me attracted. Do you guys think it's safe to go with Courts right now? Paying by installment seems good to me, at least I can save up some for backup. Also, I'm rushing to get a fridge...
*
If not mistaken, that one is courts online shop. It's not recommended to buy expensive stuff through online.
You can't view the actual product~~ later received a broke one
Hanalambun
post May 17 2016, 06:10 PM

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QUOTE(genderdex @ May 17 2016, 04:32 PM)
If not mistaken, that one is courts online shop. It's not recommended to buy expensive stuff through online.
You can't view the actual product~~ later received a broke one
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Yes, I aware that.
But they guarantee that free 30 days exchange and refund.
So just have to make sure that there is nothing wrong with the product for the first day you receive the product.
If really a broken unit then have to report fast, for the free exchange or refund.
genderdex
post May 18 2016, 05:36 PM

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QUOTE(Hanalambun @ May 17 2016, 06:10 PM)
Yes, I aware that.
But they guarantee that free 30 days exchange and refund.
So just have to make sure that there is nothing wrong with the product for the first day you receive the product.
If really a broken unit then have to report fast, for the free exchange or refund.
*
Oo, didn't notice that.
So what about the extend warranty up to 10 years?
Don't tell me bcoz it's the online store so free 10 years? lol
Hanalambun
post May 19 2016, 10:04 AM

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QUOTE(genderdex @ May 18 2016, 05:36 PM)
Oo, didn't notice that.
So what about the extend warranty up to 10 years?
Don't tell me bcoz it's the online store so free 10 years? lol
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This one not sure yet, but don't think so it's free.
Maybe certain furniture you can add on the warranty period to 10 years.
I will placed the order tmr. So I will try and check with this.
norasarah
post May 19 2016, 04:24 PM

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QUOTE(Hanalambun @ May 19 2016, 10:04 AM)
This one not sure yet, but don't think so it's free.
Maybe certain furniture you can add on the warranty period to 10 years.
I will placed the order tmr. So I will try and check with this.
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Last month only my family bought the LG TV from them.
Fast delivery, but take time in pre oder.
So make sure you order earlier because the pre oder will take you 2 weeks time.
Hanalambun
post May 20 2016, 12:27 PM

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QUOTE(norasarah @ May 19 2016, 04:24 PM)
Last month only my family bought the LG TV from them.
Fast delivery, but take time in pre oder.
So make sure you order earlier because the pre oder will take you 2 weeks time.
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ok, noted. Will try to make the payment tonight.
Thanks for the info, btw how many days took your to receive your TV?
Include pre-order and delivery.
norasarah
post May 20 2016, 03:34 PM

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QUOTE(Hanalambun @ May 20 2016, 12:27 PM)
ok, noted. Will try to make the payment tonight.
Thanks for the info, btw how many days took your to receive your TV?
Include pre-order and delivery.
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I think less than 3 weeks.
Pre oder fixed 2weeks thn took 1-2days for the delivery.
More faster than lazada delivery. haha

Hanalambun
post May 20 2016, 05:40 PM

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QUOTE(norasarah @ May 20 2016, 03:34 PM)
I think less than 3 weeks.
Pre oder fixed 2weeks thn took 1-2days for the delivery.
More faster than lazada delivery. haha
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Ok, thanks for the info. Since, delivery got no prob, thn it's good to go.
Probably will add on a TV as well. lol because of paying installment.
kent05
post Aug 1 2016, 02:55 PM

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just want to ask...after we had placed order for furnitures, can we cancel it?
johnmuller003
post Oct 25 2017, 01:11 AM

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smile.gif smile.gif smile.gif

This post has been edited by johnmuller003: Oct 25 2017, 01:12 AM
johnmuller003
post Oct 25 2017, 01:12 AM

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Online Shopping is latest trend in the industry and people love to shop online. An online shopping store offer many beneficial deals and offers for you. Brandsfrys is an online shopping store that enables you to buy furniture, home decor, men and women fashion accessories.

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