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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly

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dreamthief
post Jun 3 2017, 11:25 AM

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QUOTE(westlife @ Jun 2 2017, 08:15 PM)
if uses the voip telephone line by unifi to call 100. Is it free? If there is no call plan that is tied to the telephone line.
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Pretty sure it's charged. Cause 100 is short cut to 1300 number their TM helpline. Only 1800 is toll free.
dreamthief
post Jun 3 2017, 03:53 PM

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QUOTE(westlife @ Jun 3 2017, 12:04 PM)
serious? last time i am using copper telephone line by TM to call 100 is free woh.

now changed to VOIP the TM 100 is not free?
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Just went through some bills I had. Saw charges for TM help desk line. Like I mention 100 is basically going to 1300 which has charges.

I attached a screenshot

My dad made those calls, he said he dialed 100. Not the 1300. I didn't follow up or check on that.

UPDATE: My bad.. the earlier attachment showing another 1300 number. I need to go look for previous bill.

This post has been edited by dreamthief: Jun 3 2017, 05:01 PM
dreamthief
post Jun 3 2017, 04:56 PM

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QUOTE(westlife @ Jun 3 2017, 03:59 PM)
Need other brothers here to confirm then.

If it was charged then it will be very strange since copper line is totally free.
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I used to recall land line calling tm number and 100 is free. But there was a point, calling tm helping became chargeable.

Anyway, not sure. Hope others can share their experience.
dreamthief
post Jun 3 2017, 04:59 PM

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QUOTE(calvinlaw510 @ Jun 3 2017, 04:52 PM)
I never get charge before by call 100 using unifi phone line.
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Does calling 100 appear in the itemized bill?

UPDATE: checking other forum threads. Got mention about this. Mixed answers. A bit outdated 2014.

https://forum.lowyat.net/topic/3387712/all

This post has been edited by dreamthief: Jun 3 2017, 05:10 PM

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