wth! ayam baru sign unifi. the unifi hotline need to pay one kah?????

yes

Yes. They are so cheap that support need to pay also.

No need if call from the phone they provided you.

than if use to call only got 6% govt tax?

what do u mean? the Motorola cordless phone?

1300 is not free

Problem is 1300 that has no advantage of being free nor able to get operator assistance easily. Its a scam number basically.

than what does the "tol free" means for 1300-XX-XXXX??

Yeah, press 1 for this and 2 for that....then announcement...then press another number for this and that....another announcement...then press your phone numbers....music...then press another number for this and that....then suddenly, freaking disconnected......and start all over again.....After 10mins...only get to speak to the operators / technician


After get the technician...she tells you to off the whole system...but wait, you are using the Cordless phone...so its disconnected....again need to start all over...so after 30mins...they give you a service number...and suddenly...after a few minutes, your system works again....Sucks

Ur unifi account comes with a phone line. Use that number to call la. It will be free.

1300 xx xxxx will be charged even when using the provided phone.

ya im using that ><"
the i call twice and it show up on my bill this month rm15X!!!!

Complain to TM. They will waive it for you. It supposed to be toll free.

jiu cook telephone porridge with the operator for how many hours?

call 1st...

then ask them to call your mobile...tell them you run out of credit...

they will call back

Who said,thats gonna be free?..need to pay ler..only streamyx call support are free..unifi need to paid..I use prepaid and b4 this,during the installation time and registration, I have spend rm30 credit..not including problem if my internet down..why la,need to paid..if unifi cheap like singapore x per jgak..hurm

not how many hours but is a helpline and suppose to be toll free?

they will?
but still got charges rite?

nope...no charge...
and another solutions...be friend with technician that installed your unifi..

he will come and check directly...be friendly...technician sometimes help you more than the call centre...

belanja him lunch 1st time invite ...


then.... under table....get his help to open your portla..gib pocket money la bro..

Taken from my old Unifi bills:

i mean when u dial 1300 to ask them call ur cell stil lwith charges ? nop?

Is not a free line boss

40 sen also want to charge..so stingy TM..sometimes I wonder..both streamyx and Unifi are under TM..why one are free( streamyx) but another one (unifi) need to paid..unifi service more premium than streamyx means we need to pay more..or the unifi subscribers not many likes streamyx?

I've never been charged when calling their support number so far. If use mobile phone, yes they will deduct my credit. I use their phone line no charge. I'm entering my fourth year now with Unifi. If got any weird stuff, I just call them and force them to waive the charges. Last time, for some weird reason my free call code went missing from their system. Ended up charging me for RM4k++ for TM to TM calls. I report to the TM center and they reinstate the code and waive the bill charges. It takes them almost 2 months but I didn't have to pay any extra beside my monthly charges.

email / use occ.unifi.. nanti unifi call u.. free.. tapi troubleshoot kena bayar rm50 if ur fault

you call charge...
they call you back... i dont think theres charges...

i've tried cos i run my credit...they call me back..
how are they gonna charge me if i run ouf of prepaid credit?

i use the unifi phone line and called them, they pass me here and there about 30 mins total till i got my prob fixed, never got billed for it

When u cannot dial from the Unifi line that you paid for to qualify for toll free, but have to dial from mobile, its not toll free anymore. Unifi can make it totally toll free, but they didn't. Cheapskates.

https://www.tm.com.my/OnlineHelp/CustomerSu...viceCenter.aspx