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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly

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fruitie
post Jul 21 2017, 12:04 PM

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QUOTE(Explictz @ Jul 21 2017, 11:40 AM)
Thats fast, im moving to new apartment next friday..which means i have to register for relocation 2 days before moving? and how much u pay for it?
*
Nope, I was just lucky, don't apply in such short notice. They said 2 weeks is good enough to apply. smile.gif
Anyway, nobody was at home on Monday, so I pushed to the same week's Saturday.

First time relocation is free, so don't need to pay for anything unless got extra cabling which installer will charge you.
fruitie
post Jul 21 2017, 01:12 PM

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QUOTE(Explictz @ Jul 21 2017, 12:46 PM)
Thanks so much for the info!  thumbup.gif
*
Make sure to do it at TM Point.
fruitie
post Jul 22 2017, 09:42 PM

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QUOTE(sHawTY @ Jul 22 2017, 09:30 PM)
It doesn't work that way
Account transfer will renew the contract for a new 24 months contract
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Is it? I was told otherwise... hmm.gif Just continue the contract only, I checked with the guy in TM Point and 100. I plan to transfer my UniFi to my sister, I still have 3 more months to 24 months contract completion.
fruitie
post Jul 22 2017, 10:09 PM

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QUOTE(sHawTY @ Jul 22 2017, 09:49 PM)
Just spoke to TM livechat, apparently, the contract renewal for ownership transfer only applies to Streamyx. Not UniFi
For UniFi, it will follow the old contract

user posted image
*
Oh good to know that I wasn't misinformed. biggrin.gif
fruitie
post Jul 24 2017, 03:00 PM

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QUOTE(red4900 @ Jul 24 2017, 02:14 PM)
I'm coming from TIME, will move to my newly bought condo which doesnt have TIME.

My question: If I subscribed for unifi 20Mbps, what's the average speed that I would get, considering that TM has a bad track record.. With TIME, I'm getting around 95-99Mbps around 99% of the time so that's real good.

Is it fair to expect Unifi to give me close to advertised speed 98% of the time?
*
No more VIP20. Now only Advance packages.

TM only promised 80% of advertised speed. However, most of us get beyond the advertised speed.
My package is 50Mbps and always get 52Mbps.
fruitie
post Jul 24 2017, 03:17 PM

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QUOTE(askm @ Jul 24 2017, 03:15 PM)
So lucky, My package is 10Mbps unifi lite and can only got less than 9.5mbps.
*
Not sure about UniFi Lite. We used to have Club 28 for 30Mbps and Club 47 for 50Mbps.
Anyway, it seems UniFi has tweaked users profile and we are getting more than advertised speed.

Who knows once day UniFi Lite will have it too?
fruitie
post Jul 24 2017, 03:36 PM

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QUOTE(Ckmwpy0370 @ Jul 24 2017, 03:32 PM)
All depends on your fiber node sharing.
If you alone to access, of course you will get full speed or more.
If more neighborhood to share your fiber nodes, means broadband speed will be shared, then your speed will drop
*
Err.. How to explain previously we didn't get full speed and now full speed? Takkan all our neighbours moved out?
fruitie
post Jul 24 2017, 04:16 PM

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QUOTE(Ckmwpy0370 @ Jul 24 2017, 04:13 PM)
Also depends on what kind of  apps they are using.
If your neighborhoods are using streaming, play online games, heavy apps then the load of the speed will be drop
If your neighborhood arel using browsing internet, email  or light apps only, then your load of the speed should be good

this is the different
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Xefron has mentioned here that TM has updated our profile recently.
There is no so much of coincidence, if it is just my neighourhood, I can understand, but how about the rest? From everywhere in Malaysia? They also claimed the same for higher speed these days.

Moreover, I have relocated my UniFi from PJ to Seremban and still retaining 52Mbps. I was using it alone and now relocated back to my sister's house, her whole family is using it. I'm not living there.

This post has been edited by fruitie: Jul 24 2017, 04:17 PM
fruitie
post Jul 24 2017, 05:10 PM

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QUOTE(Ckmwpy0370 @ Jul 24 2017, 05:02 PM)
Bro,
depends on locations
TM quality infra in Malaysia, so so only.
if you have purely fiber backbone, then your quality wise should be stability
If your backbone is copper wire (mostly old area) TM will put VDSL to boost up the signal to support Unifi speed.
Copper Wire quality wise a lot of noise means signal drop/loss, therefore, when reach to your house, your speed will be slow.
*
I'm not bro. smile.gif
So in conclusion, all of us who have higher speed is on pure fiber then.
fruitie
post Jul 24 2017, 05:13 PM

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QUOTE(rocktank @ Jul 24 2017, 05:11 PM)
Anyone of you got the free upgrade regarding to the broadband improvement plan which effective from Jan 2017?  I been told that the upgrade will be available in July, but seem no news about it.....
*
A lot of us already got, I got mine in Feb, the earliest batch. smile.gif
fruitie
post Jul 24 2017, 05:27 PM

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QUOTE(Ckmwpy0370 @ Jul 24 2017, 05:17 PM)
I hope so.
need to check Unifi DP then
Usually new housing area already come with fiber backbone installed by TM
*
I was fortunate then, I shifted twice the house and they are like 40 years old house?
My sister's house just got UniFi infrastructure so it is new.

QUOTE(rocktank @ Jul 24 2017, 05:24 PM)
Wow, so good, any email from TM about this? Last year agreed to proceed the upgrade, but after that never receive any mail from them about the upgrade...
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Nope, just SMS to inform it is already upgraded.
There are still people who haven't got yet. What is your current package?
The only thing can do now is "be patient". sweat.gif

fruitie
post Jul 25 2017, 01:57 AM

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QUOTE(naminakata87 @ Jul 25 2017, 12:54 AM)
my relocation end of this month for second time. omg need to pay for second time?
*
Yes, RM 300 according to TM site but until today nothing is charged to my bill yet. Already relocated for two months, second relocation.
I'm already prepared to pay for it.
fruitie
post Jul 25 2017, 09:47 AM

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QUOTE(naminakata87 @ Jul 25 2017, 06:38 AM)
just found this, yes still waived.
*
Still waived? Any official statement from TM, care to share for my record?
fruitie
post Jul 25 2017, 06:36 PM

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QUOTE(jusbella @ Jul 25 2017, 06:14 PM)
Hi, would u mind how to write to mcmc?
*
Visit MCMC website and there's a section for you to file complaint.
fruitie
post Jul 26 2017, 10:22 AM

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QUOTE(naminakata87 @ Jul 26 2017, 02:23 AM)
Good to know then that means I don't need to be worried. tongue.gif
fruitie
post Jul 27 2017, 04:15 PM

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QUOTE(Zi-Tech @ Jul 27 2017, 04:11 PM)
this my word of complaint to skmm...

Salam 1Malaysia.

Disini saya ingin membuat satu aduan terhadap ketidakpatuhan janji yang diberikan oleh pihak penyedia Telekom Malaysia di mana seperti yang diwartakan oleh Perdana Menteri Malaysia pada pembentangan bajet tahun 2017 dimana perkhidmatan internet akan dinaik taraf kelajuan sekali ganda daripada yang dilanggani bergantung kepada keperluan teknikal.

Saya sebagai pelanggan TM dan layak mendapat insentif tersebut dan melalui pelan perancangan TM, naik taraf ini akan dilakukan bermula pada bulan Mac 2017 sehingga Jun 2017. Kemudiannya dilanjutkan kepada bulan Julai 2017 dan yang terbaru dilanjutkan kepada Oktober/November 2017. Bagi saya ini adalah petunjuk pihak TM seolah seolah tidak memegang pada janji yang dinyatakan oleh Perdana Menteri dan amat memalukan sedangkan masa yang agak mencukupi untuk menaik taraf semua pelanggan yang layak. Adalah tidak adil kepada pengguna yang layak menikmati naik taraf percuma ini tetapi tidak dapat mendapat naik taraf secara percuma ini sehingga sekarang kerana pihak lain membayar pada sama harga tetapi kelajuan ada separuh berbanding yang telah menikmati naik taraf percuma.

Saya berharap pihak SKMM dapat menggesa dan menggerakkan TM untuk menyegerakan proses naik taraf ini kepada pengguna yang layak bagi memenuhi janji yang diberikan oleh Perdana Menteri kita yang diucapkan pada pembentangan bajet 2017 tahun lepas.

key word is promise has been "diwartakan" as budget need to be approve by parliament... others is non compliance with promise which is made by pm so kpi not achieve.....
*
I last written such good BM essay was SPM, this is a good complaint. rclxms.gif
I complained to MCMC in English. laugh.gif
fruitie
post Jul 29 2017, 02:46 PM

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QUOTE(EUPH0RIA @ Jul 29 2017, 02:00 PM)
Hi guys im moving to a new house. Whats the process for relocation? Any fees?
*
Go to TM Point and request to relocate. I have relocated twice and no fees.
Very pleasant experience and easy process, I can choose my preferred schedule.
fruitie
post Jul 29 2017, 08:02 PM

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If no port, they will downgrade to Streamyx for you. If no Streamyx, then can cancel without penalty.
fruitie
post Jul 30 2017, 01:51 PM

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QUOTE(brightjoey @ Jul 30 2017, 01:46 PM)
user posted image

why is my ping so high? and download speed lower compared to other peoples? They just installed at my place but they left in a hurry so I'm afraid they cut corners.
*
Which package that you subscribed? If Advance 30 then looks normal albeit ping is very high.
fruitie
post Jul 30 2017, 01:57 PM

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QUOTE(brightjoey @ Jul 30 2017, 01:55 PM)
Just checked with my dad subscribed Unifi 30 so it should normal? But the ping... no words..
*
Yes, even my wireless broadband is lower than that. sweat.gif
Which router and that speed tested with LAN?

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