u receive it ady????

no, he have PM me again...

See this...

Just ignore him la.... Did you provide him with a reciept? IF yes, ask him to deal with the dealer lo.

I encountered this kind of problem before. I bought a Gecube card from Mika and there is a problem after using it for 1 day. I called Mika and he gave me the distro name and phone num. Then I called up the warranty department and I drove to their office to get a replacement card. Settle in 2 days.

Anyway, it is good to see that you are a good bulker that willingly to help your buyer though he is a pain in the ass. haha.

Dun even know what RMA stands for, want to overclock?? champion

^^ hehe give him a last buffer period of 7 days or so if he doesnt want to help himself, why you need to bother to help him

he even try over clock....
how smart is this fellow are.......
i never see a wise guy like him.....
ur title noob really suit him best

walla..
reading his PM like that sounds like he is still using the graphic card, only returning it to you when he is not using it already la....

....

Finally, I received his card on this Tuesday 24/04/2007, Wednesday morning I direct go supplier there to claim the warranty, I'm so lucky, because already near 2 month already, my supplier still can direct 1 to 1 exchange for me.

Old card:
S/N : MG0612024959

New card:
S/N : MG0612024236

erm, I send it today for him via poslaju, tracking number is ED565927000MY. Wanna see him test the card, still got problem or not... btw, I have charge him RM30 as warranty claim process services charge.





This post has been edited by Jian_yi: Apr 27 2007, 04:43 PM

wah lao, really respect ur patience. i would say tat kid really lucky to have deal wif this seller coz i think 9 out of 10 seller would have *** him upside down. jian_yi is the 10th seller of course

sarcasm aside, seller i guess u shud put the warranty terms n condition in ur thread u might meet this kind of buyer again in the future

if the buyer dun 1 send back to seller... seller dun need to worry la... it's not ur fault also...

seller onli need to wait for the card... if the buyer no send.. wat r u worrying abt?...

by the way, u r selling somethg to someone, u must understand not all customer know computer well... if this problem comes out, u must know how 2 help customer to troubleshoot until find out which part bring the problem.

if cant do any troubleshooting, buyer has to send back to seller and seller will test it. once found out the card problem, seller has to pay all postage...
if other way round, buyer has to pay all postage.


p/s: i dont agree to charge any fee to buyer, if the card has problem but if the 1 to 1 period is over, then diff story.. why called someone n00b?.. somemore he is ur customer... not everyone know computer tat well as u do...

This post has been edited by jonglik: Apr 27 2007, 05:48 PM

Jonglik, if Jian_yi doesn't give a damn whether this xiaoming post the card back or not, you'd call him irresponsible. He's follow up on that case shows he's responsible.

Btw, there is no reason why seller has to bear all the cost. It is fair if both shares. The way you said makes it sounds as if the seller is at wrong for the *possible faulty card, what if the card is not faulty?

Try to understand the situations more my friend, try to put yourself in the seller's shoes and understand Jian_yi's situation.

I do not see any problem in the way he handle this issue.

lol, he said that he already finish spm..suddenly got school project?lol..funny..

btw, i respect ur patience jian_yi

Problem sloved...

This post has been edited by Jian_yi: May 15 2007, 12:06 AM