We almost in the same boat. Prepaid tested no issue. But actual testing with Infinite, I am facing YouTube buffering issue since day 1.

For me, phone call is the best method. Email and Facebook PM no response. Live chat is not helping much.

I bought the digi prepaid to test the speed first before buy the infinite. Ran the speed test throughout the house and got a good speed around 15 - 20 mbps. And my thought is, 'nice speed'... so I proceed with the purchase, and the sim card converted to infinite within an hour.

But, little did i know that time also play a major role in speed..........

and now anytime past 8 pm the speed crawling to 1 to 2 mbps, sometimes spike to 5 mpbs, but cant hold consistently. its been 2 nights like this. Cant even streaming properly..

Can complaint solve the issue? what's the most effective channel to complaint?

My contact from Digi just called me and Digi is working on this. Apparently it's those apps cannot accept Digi's frequency or something. Rest assured, the Infinite team is working on it.

what brand home router to use this plan?

They called me and said problem solved. But still the same... Btw, I request to chg plan to Postpaid 80+5 already.

huawei e5180-22

I think digi infinite already block torrent download lol.

I think digi infinite already block torrent download lol.

Wait, what? You mean no more 64kbps for torrent? Is it totally blocked?

naturally , to preserve bandwidth and user experience at large

Wait, what? You mean no more 64kbps for torrent? Is it totally blocked?

64kbps for torrents is as good as being totally blocked.

Does the Huawei WS880 (with Xwrt-Vortex firmware) support a 4G LTE USB modem?

I am thinking of subscribing to Digi's Infinite 150 plan.

As I am already subscribed to Unifi, can I utilize the dual WAN feature,
or do I have to switch between Unifi and Infinite 150?

I bought the digi prepaid to test the speed first before buy the infinite. Ran the speed test throughout the house and got a good speed around 15 - 20 mbps. And my thought is, 'nice speed'... so I proceed with the purchase, and the sim card converted to infinite within an hour.

But, little did i know that time also play a major role in speed..........

and now anytime past 8 pm the speed crawling to 1 to 2 mbps, sometimes spike to 5 mpbs, but cant hold consistently. its been 2 nights like this. Cant even streaming properly..

Can complaint solve the issue? what's the most effective channel to complaint?

Thanks. This one is working finally. B3 1800 here.
B3 1800.

I bought the digi prepaid to test the speed first before buy the infinite. Ran the speed test throughout the house and got a good speed around 15 - 20 mbps. And my thought is, 'nice speed'... so I proceed with the purchase, and the sim card converted to infinite within an hour.

But, little did i know that time also play a major role in speed..........

and now anytime past 8 pm the speed crawling to 1 to 2 mbps, sometimes spike to 5 mpbs, but cant hold consistently. its been 2 nights like this. Cant even streaming properly..

Can complaint solve the issue? what's the most effective channel to complaint?

This is average speed inside my house, probably because I live in apartment. I can easily get 30-40Mbps outside.

so now did your problem solved? What they asked you to do? or they just file a report and never heard from them again ever since?

Using network signal guru (rooted phone), try lock ur lte band to B7 (2600) n monitor speed behavior again

Tried yesterday night. Don't have B7 (2600) here. B3 only.