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 PUBLIC BANK = Worst service in the industry, Lousy customer support, arrogant staff

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zuozi
post Jul 26 2024, 11:21 AM

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QUOTE(gerald7 @ Jul 26 2024, 11:11 AM)
wow, that is a good suggestion. I actually have it for my business current account, I thought it was only for business accounts only.

Thanks guys will look into it.
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I reach out pbb counter because do not like using phone for secure sign thought the token is available for all but unfortunately they told me token is only for current account aka business account. ,you can try but i request for personal account use but rejected , i have no business account on pbb only rhb and my rhb current account still using token thing for generate password and approving password, pbb if not mistaken last time their request is if i want create current account i need get someone to help me with letters and signature etc with forgot how many year pbb current account user that the reason i walk away and choose RHB.
zuozi
post Jul 26 2024, 11:26 AM

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QUOTE(poweredbydiscuz @ Jul 26 2024, 11:25 AM)
I got one for my mom's personal saving account last year.
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this year around February or March i try but rejected.
zuozi
post Jul 26 2024, 11:33 AM

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QUOTE(poweredbydiscuz @ Jul 26 2024, 11:29 AM)
Oh boy. Hope they still let us to change the battery when the old one runs flat.
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I'm doing small business only the token given from RHB mostly can last 7 to 10 year you have plenty of time to request new token .
zuozi
post Jul 26 2024, 11:35 AM

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QUOTE(kart @ Jul 26 2024, 11:31 AM)
gerald7 and zuozi

PB SecureSign Token is available for individual owners of savings account.

If the bank officer refuses to grant you the hardware token, request to speak to the bank manager, and insist your right to get a hardware token.
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ask gerald7 try request lah i already give up after one try, if gerald7 manage to get one I'll go and try again 😀

 

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