Imo there's no worst BANK but rather worst branch

Some place I visited, pb is the fastest and efficient
While others, damn sucks wey.. it takes approximately 30 min for the q to go up also

Usually, those old-timer owaz said public bank is the best.. not sure why but now i NVR like them.. owax put on the lansi face. I remember got one time i saw an old aunty, like at least 60 years old. Asking how to use the machine. The aunty obviously dunno. And the machine is quite a distance from the dedicated staff cs..

That staff, in a mono tone short explanation to the aunty. Few times the aunty back and in asking the staff.. in my experience, from others bank usually the staff will personally walk her to the machine and guide them.

Recently, they called my dad told him his cheque book is ready for collection. But the two staff over there asked him to wait.

The two staff was entertaining a client for fd. So my dad waited and waited .. for at least 30min.. no ppl entertain him. he jz left the bank

I said I can lodge report to BNM.. dad said don't la.. later ppl bonus increment gone.. kecian them.. I was like dad, they no respect you why u wan kecian them.. he jz smile..