Apr 7 2023, 03:24 PM
QUOTE(redhotpepper @ Apr 7 2023, 11:53 AM)
Please do not expect world class service from a Chinaman company.
The call center staff mostly underpaid and overworked.
That is why the poor customer service from their end.
They need to embark on world class technology, otherwise remains outdated and very much conventional.
They won’t bother because it is the trust that the customer have in them for not transforming into digital age 🤦♀️The call center staff mostly underpaid and overworked.
That is why the poor customer service from their end.
They need to embark on world class technology, otherwise remains outdated and very much conventional.
They would only change if BNM forced them through regulations
HLB is good example now on how change is transforming them now
This post has been edited by xander2k8: Apr 7 2023, 03:25 PM
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