Wife went to a branch to get a form...just a form...

branch said must go to the branch you open the account...

just to get a freaking form???!!!

Not to mention I went 3 times to branch to open an account.

1. told me to go back and bring any letter with my home address as proof (really?? dinosaur era??)

2. waited nearly an hour at the queue and gave up....100 more no to go

3. waited nearly an hour at the queue and gave up...but this time not many pple but my number not moving..counter servicing other type of txn...even though i came first..

so i gave up...

dun get me started on their auto loan services....sigh

I dun have that requirement in some other countries...but nvm lah...i can bear with it if its isolated.....but we just get too many painful experience when dealing with their services and after sales services...

and its also painful for my wife as she is a public mutual unit trust agent and causing so many ding-dong situations...

bro, you missing the point i am making....

it was not easy (for whatever reason) to get a simple thing done....as compared with other banks i have dealt with

I have used 2 previous auto loan services from them....and trying to set up a saving acct for my unit trusts....but after so many wasted time visiting them...i just gave up and use auto debit from other bank...although with a 50 cent charge per txn..

and my wife being shooed away by a branch... just to get a physical form...and told to go to the original branch to get the form....really kah?? each branch is a diff company kah?

just to make it clear lah...the form was something related to her company's current account....she is the financial person in charge of the company...