PUBLIC BANK = Worst service in the industry, Lousy customer support, arrogant staff
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 Apr 2 2017, 06:01 PM
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#1
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Senior Member
4,082 posts Joined: Apr 2006  
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PB service has dropped a lot over the years and I find their customer service over the counter to be pathetic. They lack of simple manners while i find Maybank to have improved a lot over the years. HLB customer service isn't too bad as well.
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Apr 2 2017, 09:17 PM
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#2
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Senior Member
4,082 posts Joined: Apr 2006
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QUOTE(tonytyk @ Apr 2 2017, 08:18 PM) can alwaysraise the unsatisfactory service to BNM I just stop patronizing PB and move to better service banks. Their loss, not mine.  |
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Aug 21 2018, 09:47 AM
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#3
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Senior Member
4,082 posts Joined: Apr 2006
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QUOTE(wenkernboys01 @ Aug 20 2018, 11:58 PM) Hong Leong Bank customer service sucks too! And it's even worse than Public Bank! Because of that, Junior debit card are not available in many branches consistently! And their CDM machines keeps out of service consistently in all branches sometimes. I would say, Public bank isn't bad, their customer service isn't quite match to others banks like Maybank but it's still better than Hong Leong Bank. To me, Pbe over the counter service is still so-so after a year. I've seen how they have declined over the last 10 years. HLB/Maybank is fine for me. I have more issues with Pbe ATM machines running out of money and the website being down frequently. |
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