Mind giving the direct line number

Okay. Understand...

Well general consensus saying most PB branch sucks..
From PJ right to Klang 😈

the only banks that still kinda old school type..

from the system till the SOP & working culture...

it's also one of the advantage.... many old folk loves to deal with PB... can connect with them & the style... because not tech savvy

for which transaction?

within PB or third parties?

hmm..

maybe some loopholes...

previously CIMB also like this (before the compulsory SecureTac)...
those didn't use apps or link to it still can use SMS tac... but once u use Apps... automatically SMS tac features gone... No going back either (last time)...

It's old school bank...

Still using the traditional way of work...

Your account got passbook. So they insist on that....

PB really take care of those warga emas groups well...

Since their late boss also from this group....

And also one reason why always got "cooling period" whenever got transactions / money movement....

Personally I agreed it's kinda nonsense to have this cooling period thingy...

But many people gotten scam / money gone because of leakage of information... Or own fault... Especially those old folks.... China scam. Investment scam, police scam etc
Millions $$$ gone...

So since PB is favorite spot for all these old folks.... And their late boss owner also from the same age groups... As for security measures & their social responsibility.... This cooling period being implemented strictly...

I don't really see this kind of blockage at any others banks.... But the risk of losing $$$ is higher 😁

They don't want you to always withdraw or transfer our the money? 😋

Too much transaction done over short period of time??

Anyway
Keep contact them non stop.

Don't wait for them to call back...
It's won't work that way... They needed to be push time over time...

Simply cannot hack anyone phone like that...

The user need to download some apps first...

So the main problem is when you simply go click some links... Give out information...

Agreed..

That's why we need to be very careful...

But the issues is the people who always gotten scammed or money loss have "dubious" background....

Either under declared tax or illegal gotten money....

Suddenly after millions gone @ losses...

Now only banks realized their mistake & take action...

Especially the 12hour cooling period thingy...

I feels like it's to cover their side if still anyone lose $$$... Can blame customer for the loss... They counter argue saying everything in place for security purposes... You still lose $$$. Your mistake solely

Some banks especially CIMB

At the Q number giving counter even have small display banner on types of account..

They got post BSA type & it's offering... Vs others types...

No issues

Too much transaction done over short period of time??

If I remember correctly

It's Home Branch only 👌

Everything linked to home branch... Don't know what old school system they using...