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 PUBLIC BANK = Worst service in the industry, Lousy customer support, arrogant staff

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guy3288
post Jun 14 2024, 08:00 PM

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QUOTE(JobCareer @ Jun 14 2024, 02:33 PM)
That's why I said they should make it optional, those who opt out take their own risk.
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bro security feature lah, how to make it optional?

it is common for first time transfer, nonfavourite account , system randomly pick and hold certain transaction
till you are verified

so far i think B islam , bank rakyat, Alliance bank i tak kena transfer block/hold for verification, all apps approve do ourselve.
try use them.

ini PBB CIMB all got own apps approval also regularly kena even favourite saved account.
i asked them why he said is random pick by system he also doesnt know why.






guy3288
post Jul 17 2024, 11:25 PM

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QUOTE(cweng93 @ Jul 17 2024, 10:46 PM)
guys, my PBE personal got blocked since Monday, and I called them, they said someone will reach out to within 24 hours, but it's already 2 days +, still no 1 reach out to me lol.
I even called them again, and they told me the same thing.
Sooooooo bad
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wah teruk lah 2 days liao?
any reason you can think off?

better to have few different banks
no need to depend on PBB alone.
unless your money sudah stuck in there cant use now

but for me my banks usually no money one
if i got money is usually in transit to somewhere

guy3288
post Jul 22 2024, 11:59 AM

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QUOTE(poweredbydiscuz @ Jul 22 2024, 11:44 AM)
Even if you call them and willing to do all sort of verification to prove that it's a legit transaction, they still say "nope, please wait".

To me that's too much. I will leave only minimum amount inside this bank.
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I just kena today
Cleaned my phone yesterday without knowing I lost the pb secure

Now need wait 12hours unable to do transaction

But that is standard many banks also like that
Can't complain just have to use money from other bank
to pay

 

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