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 PUBLIC BANK = Worst service in the industry, Lousy customer support, arrogant staff

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Zaxx_Yong
post Mar 16 2018, 10:05 PM

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Joined: Nov 2016
I apply car loan at maybank and Public Bank..
In less than 24 hours Maybank staff call and said the loan is approved ... a few hour later PBB call and said approved as well ...
I told PBB staff, can you offer the loan interest lower or at least match Maybank offer (just 0.5% difference only) ... I said I prefer Your bank than Maybank... and the reply said tak boleh ...

After a month later, PBB Ipoh Yg Kalsom call again and ask for my personal info to update system ... I ask him to write a formal email instead of calling for personal info ... stupid PBB staff rudely said why I m so trouble maker one and said WHAT I WANT NOW ... and yes he do send me the email and the email damn kindergarden email ...

Most of the PBB staff is Chinese ... those middle ranking and lower ranking Chinese work at PBB is suck ... I m Chinese but I prefer Malay banker than Chinese ...

No PBB for me for life

 

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