Any feedback from their PBB Customer Service?
Any other channels we can lodge complaints?
PUBLIC BANK = Worst service in the industry, Lousy customer support, arrogant staff
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 Jun 12 2018, 01:06 AM
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#1
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Senior Member
1,255 posts Joined: Dec 2013 
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Jun 12 2018, 01:08 AM
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#2
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1,255 posts Joined: Dec 2013
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Which PBB branch is best when it comes to customer service ?
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Jun 12 2018, 01:09 AM
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#3
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1,255 posts Joined: Dec 2013
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Any fantastic branch manager you can recommend? Any local bank.
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Jun 12 2018, 10:05 PM
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#4
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1,255 posts Joined: Dec 2013
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QUOTE(David83 @ Jun 12 2018, 07:41 AM) Email CS. If we have issues with branch, we email CS? You mean HQ? What’s the email? Like the HQ will give the branch the stick or something? Their response is quite fast.  Actually, I called the branch manager this morning. Seems like she is not well versed with banking operations. Very much in her own ivory tower, she asked her officer call me. Promised to email me proper documents etc by today. Talk only. All empty promises. Till now nothing. Very scary keeping our money with someone who doesn’t take care of their customer! No one picks up the calls at any PBB branch?! Why they even bother list their tel in the first place?! Any better banks to recommend? This post has been edited by TiramisuCoffee: Jun 12 2018, 10:09 PM |
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Jun 12 2018, 10:08 PM
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#5
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Yeah I tried calling the officer to follow up this evening. No one picks up!
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