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 PUBLIC BANK = Worst service in the industry, Lousy customer support, arrogant staff

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Ricky300
post Feb 23 2017, 10:06 AM

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QUOTE(theedi @ Feb 23 2017, 08:56 AM)
It's been few days trying...

Directly call to bank branch, nobody pick up.
Call to 1-800-22-5555 nobody pick up.
Call 03-2179 5000 nobody pick up.
Email to customersupport@publicbank.com.my never reply.

Seriously, worst ever customer service  doh.gif
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hmm...their credit card division kind of efficient though whistling.gif
Ricky300
post Feb 23 2017, 10:51 AM

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QUOTE(Cruxs @ Feb 23 2017, 10:27 AM)
Agree. Takes 2 month to process my car loan. Ended buy the car cash. Some staff lie about the loan status after i directly go to HQ. Cant wait for other 3 month for new app.
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that's weird....my gf got the car loan within a week
Ricky300
post Feb 23 2017, 01:52 PM

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Joined: Jan 2003
From: Earth
QUOTE(saikia2046 @ Feb 23 2017, 01:49 PM)
The car salesman told me need 4 days for the car loan approval. I brought him to the bank and talk to the hire purchase boss. Same day approval. But I did open a new FD at their bank.
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that's diff...you potong jalan.... sweat.gif
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