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 New Proton Persona VVT 2016 - Official Thread V2, Its New, Its Refined, Its Safe ⭐⭐⭐⭐⭐

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Boss262
post Mar 16 2017, 03:30 PM

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QUOTE(davidletterboyz @ Mar 16 2017, 03:25 PM)
Don't worry la. Won't be any issue unless they took out the battery lol. ECU will reset and start all the throttle adaptation again. In that case it might consume more fuel haha.
MT = Manual transmission
FC = Fried chicken Fuel Consumption

biggrin.gif
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A lil bit of worry is okay la, this is proton anyway hahaha


QUOTE(akariitagami @ Mar 16 2017, 11:39 AM)
Is it MT? What is the FC?
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Manual 15Km/L~16.5Km/L best can get 18KM/l but don't know it's true or not my calculation is stupid hahaha.
Boss262
post Mar 16 2017, 06:11 PM

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QUOTE(akariitagami @ Mar 16 2017, 06:24 PM)
If 16.5 km/l is double the distance of mine ady...which is also manual
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Mine clock at 9.8k KM already tomorrow will be heading to service centre.
Boss262
post Mar 16 2017, 06:11 PM

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QUOTE(drsmallkid @ Mar 16 2017, 05:57 PM)
CVT Fuel Comsumption,
0-1000KM =  14hours drive @32.6L @280KM = 8.59KM/L
now at,
2000-3000KM (latest) = 16:55hours drive @34.78L @377.1KM = 10.84KM/L

How's others CVT FC?
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Driving style, full city drive?
Boss262
post Mar 17 2017, 10:09 AM

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QUOTE(coolguy99 @ Mar 17 2017, 10:34 AM)
what are the common things to get fixed during first service for this persona? this is my first car and i don't know much about cars.
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Common Issue
-Rattling Dashboard
-Windnoise at the driver side

Common Issue Manual
-Low end torque dip (change brake switch may or may not improve)


Wait you means the usual service or what? confuse biggrin.gif


This post has been edited by Boss262: Mar 17 2017, 10:09 AM
Boss262
post Mar 17 2017, 09:44 PM

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QUOTE(oldgoat @ Mar 17 2017, 10:16 PM)
Hi, how every thing? Did they treat your new wife with due respect?
Did they manage to make her stop making noise? You know, malu lah when she moans and groans in front of everyone!
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Sigh small SC won't entertain this kind of issue. Need to go to HQ to fix this problem blush.gif
Boss262
post Mar 18 2017, 07:05 PM

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QUOTE(zero5177 @ Mar 17 2017, 11:56 PM)
But you had wonderful experience with their development team which I never had despite writing them a longer than SPM essay requirements love letter  cry.gif
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Eventhough they don't entertain your enquiry, they still read this thread wink.gif
Boss262
post Mar 20 2017, 08:50 PM

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QUOTE(Sharkyu @ Mar 20 2017, 02:44 PM)
Hi All,
want to ask,
due to job position changed, I rarely use my car,
normally use on weekend travelling short distance only.
I done my 1000km services early this Mar, (as per sa in 1-2 month time if dint reach 1000km) mileage that time around 3xxkm.
Yesterday my car just over 500km, and the periodic inspection notice come out.
is it when 1st service sc there dint reset?
I asked my sa, reply is just leave it there...
If I want reset the notice, is it direct back to sc and request? need booking 1st?
Thanks

**update
Sa msg and inform that can go bac sc any time, and look for service advisor to reset for me.
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Persona have a interval of service 1K/1month ~ 10k/6month, the condition is which ever comes first. You already done your 1K service supposedly should be your next service should be at 10K or 6 month, what baffle me is that after 500KM travelled, inspection notice came out? it should be nothing like that.
Boss262
post Mar 21 2017, 06:30 PM

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QUOTE(drsmallkid @ Mar 21 2017, 06:52 PM)
shocking.gif  rclxub.gif
You are the first one with the highest technological problem  mega_shok.gif 
Most probably it's wiring and/or ECU unit problem?

I used to have Reverse problems like you too, but now already gone after 1000km, forward low gear jerking doesn't jerked all the time now, and my latest fuel comsumption
0-1000KM = 14hrs @32.6L @280KM = 8.59KM/L
2000-3000KM = 16:55hrs @34.78L @377.1KM = 10.84KM/L
@4000KM odometer 14:57hrs 34.87L 422KM =12km/L
My first time reaching 400+KM in 1 full tank!... but don't so happy just yet because drive time less 2 hrs whistling.gif
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Keep updating bro, keep improving everytime, although slow like snail cry.gif
Boss262
post Mar 21 2017, 08:32 PM

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QUOTE(drsmallkid @ Mar 21 2017, 07:52 PM)
I didn't drive mine slow anymore  brows.gif ... I even tried push to max at 170km/H @+4000rpm icon_idea.gif ... it's dangerous... this car tend to sway left and right!!! The car like mabuk!!!! also make me feel mabuk!! rclxub.gif
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Told you before the car is not steady beyond 150km/h.
Boss262
post Mar 24 2017, 12:06 PM

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QUOTE(dinpm @ Mar 24 2017, 12:55 AM)
A new car's experience is not complete without the after sale experience. Get ready because here is where the "colorful" experience begins. I will divide my experience into several sections below:

1.0 Car Delivery
I got my car, happy to see it but SHOCKED to see a dead cockroach in the car! My dealer is Regal Motos Sdn. Bhd.

2.0 First Service Experience
Reading all the experiences of our forum buddies, I decided to send the car to COSE. Calling them, I was greeted by their friendly receptionist who assisted me to make a service appointment. They are super duper busy, that I had to book one week in advance just to make it! But they do send you SMS reminders..

Visiting COSE, I was happy to see that there is a dedicated parking bay for servicing vehicles (but limited), they provided water and even nasi lemak, there were WiFi and even ample of plug points available for use. There is even a vending machine where all drinks (hot and cold) are RM 0.50. You can also request for a free car wash.

I made the appointment at 8.15am, but I had to wait until 8.40 before my number was called. I found that to be abit weird because I already made an appointment but they treated me like a walk-in customer. Oh well...

2.1 Demoralized Service Advisors
I think after all the issues Proton Service Advisors faced, my one SA seems really demoralised. There was no smiles, no enthusiasm nor passion. But he did his job. I can't say that all service advisors are the same, I saw some are always smiling and patient but I was unlucky.

2.2 Issues Complained During First Service and Applied Solutions:
- The jerky feeling was resolved by doing CVT adaptation, the jerkiness is not absent but significantly reduced.
- Noise kit was installed on the dashboard, but the issue persists and then I only found two new vibrations later.
- Jerky USB playback was "treated" by upgrading the firmware, only to find new issues:
3.0 Frustrating Experience

1. To fix any vibration issues on the dashboard, it takes minimum 2 days. So okay I left my car there for two days expecting the issue to be resolved. But nope the issue is still present, and then now I have to leave the car for another 2 days for my next visit because the issue is still not solved!

2. The receptionist in Proton COSE only "sounds friendly". I asked to be connected to by service advisor but I only got disconnected, or they will say they will say they will ask my service advisor to call back but I waited for 2 days and nobody called back!

3. After my first service; my front left light, rear left car plate light, the rear tail light was not working. I only noticed it the next day, so I brought it again to the service centre only to be told that it may be a wiring issue and I "may" need to wait until the next day. So I returned with a grab car only to be told later in the evening (with a relief) that the issue was solved and it was just a burnt fuse. (Really tiring and frustrating)

4. My service advisor did not know what was the follow home light, even after I showed the instruction manual he didn't know what it was. I needed his help to enable it because mine was not enabled by default.

4.0 Proton Service vs Perodua Service

In my visit to Perodua Service, I don't get any nasi lemak but all their service advisors are friendly enthusiastic and professional. They even walk to my car and are very willing to hear to the issues, and after the issues are resolved they will even show and explain their solutions and check with you if the issues are resolved.

I really hope Proton improves in this area. I am taking action by writing a formal complaint to Proton via official channels.
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Your review is honestly satisfying, I only visit the small SC, treated me well with smile and all but the problem is right now, big issue they won't entertain just that. Thats the major problem of proton having, their SC aren't cooperating well with the HQ. You can file a report if you want, HQ treat this matter seriously.
Boss262
post Mar 24 2017, 12:11 PM

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QUOTE(ekudz @ Mar 23 2017, 08:31 PM)
Hi ..

Yesterday sent my car for 2nd service at Mutiara SC .. using the FREE SERVICE from proton promotion (free oil and filter only) << this not mention before buy ..

Okay .. before i list things that i facing with my persona .. ive taken the car back but not tested yet ..

My mileage already hit 9k++ .. 1st 1k service late because SC fully booked and mileage exceed 1k almost 2k ..
this is some issue with my Persona ..

1) USB socket 12v faulty

2) USB port intermittent charging

3) power window front passenger side slow when want to roll up

4) rattling sound from backseat whenever there's passenger seating behind

5) door closing metal sound .. this issue been highlighted on 1st service .. ask them to change the rubber but dont know they change or not.

6) coolant reserved cap loose << this no sparepart .. so then KIV this 1st

7) rattling sound when low speed / climbing hill << usually i recognized this as a distributor loose sound .. usually need to adjust it and gets better but SC said the rattling is from the dashboard and the fixed it.

8) semput when up hill and low pickup << when 1st get this car no problem .. after reaching 5k only start having this.. but will try the CVT method 1st .. http://service.punchpowertrain.com/product...il1e/id/79.html

Previous issue .. SC Mutiara scratched my skirting and the promised will touch up but due to no time and i need to use the car until now not send for paint job .. they want to keep the car for 2 days for a little touch up scratch but ..

when i sent the car to SC i noticed something .. the petrol cover (metal) on the side got minor scratch .. at 1st i thought maybe my fault when i fuel petrol maybe i accidently scratch that part with nozzle .. but when look closely it is imposiible because the scratch is from inside .. when SC checked it is because the metal cover when open sometimes touches the body.. the said will re-adjust it and i complain again then how about this scratches .. the Mutiara SC Supervisor inform me when i want to sent the car for skirting touch up they will fix that also ..

Conclusion .. most of the issue is minor issue that can be solve max 1 hour but due to SC maybe lack of staff they cant and request for 1 day ..
This is my personal experienced with Proton Persona 2017 ..
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Interested on becoming a grab driver, location?

Boss262
post Mar 25 2017, 06:26 PM

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QUOTE(klwoon @ Mar 25 2017, 04:40 PM)
Hi, just received premium model 3 days ago and notice hot air blowing from the bottom left, is that normal? Besides that the GPS can never lock any satellite at all, even when the car is directly under the sky without any obstacle, faulty HU maybe?
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Can you tested it more for the blowing hot air from the passenger air vent, seems like the air distribution aren't parallel. If this issue still persist after days of use, kindly visit the SC.

QUOTE(Zarul Iqmal @ Mar 25 2017, 05:51 PM)
Hai sifu,

i need a recommendation regarding my 1000km service... im high usage person so its ok if u use EO Petronas Syntium 3000?

because i kinda lazy to keep going to SC since this EO can cover for 10,000km, right? (betul eh cover tu)
proud owner of Carnelian Brown | CVT | Premium

cewah proud owner konon... HAHAHAHAHA
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Persona VVT semi syn oil is enough for 10K, clock mine at 10ks. No problem with the engine, average travel around 400KM per week, fuel consumption 15/16km/l with the default Semi Syn petronas.
Boss262
post Mar 26 2017, 07:56 AM

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QUOTE(samjet @ Mar 26 2017, 02:26 AM)
The second thing is my mom said the car cannot start (occurrence: one in two months time maybe)
When she pressed the button then wuekeke vrooooooooo........ need to press again then only wuekeke vroooM......
i am the guy sending the car to service. lets say SC said the fuel pump x cantik.. can i request to change on the spot?



Thanks!
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Bro I seriously loled at this pretty loud. HAHAHHAHAHAHA that sound effect doeee

This post has been edited by Boss262: Mar 26 2017, 07:57 AM
Boss262
post Mar 27 2017, 01:15 PM

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Boss262
post Mar 28 2017, 10:58 AM

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QUOTE(dinpm @ Mar 28 2017, 11:53 AM)
Bro can you share how you achieve such low FC, 1km less almost like Hybrid. How you drive ? Is this 100 % highway ? You switched off AC whole journey ? Can teach us ? Hahahah
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This one aren't accurate one, I just shows it for fun only. Reset it on refuel, manage to get it that low, right now fix at 5.7l/100KM. I'm driving like an old man+without aircond+ecolight always on.
Boss262
post Mar 29 2017, 05:56 AM

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QUOTE(zero5177 @ Mar 28 2017, 11:22 PM)
Heh.. at least I'm with aircond on  icon_rolleyes.gif

By the way you service at 10k km? because mine they stick a sticker there wrote 11k km... wondering if I send my car for service at 9500km will they accept anot...
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Lucky for me, I'm too sensitive with aircond, Always sneezing when the aircond directed to my body and further more. The designer don't even design how to close the aircond vent cry.gif

Send mine to SC at 9.5k, although the sticker mention 11k but my car is already at 6month which mean need to service even the mileage is below the recommended mile age.
Boss262
post Mar 31 2017, 07:55 PM

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This week 21.7l/RM50 can get 360KM and still not yet blink biggrin.gif
Boss262
post Apr 1 2017, 12:07 AM

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QUOTE(zero5177 @ Mar 31 2017, 09:45 PM)
Wow... apa lu buat with your Persona  shocking.gif

Can't wait to have 10k service liao  rclxm9.gif
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Buat bodoh rclxm9.gif , normal cheapskate driving style la with no aircond.
Boss262
post Apr 1 2017, 11:51 PM

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QUOTE(paganizonda @ Apr 2 2017, 12:06 AM)
my windscreen will start to have mist when i dont on aircond  bangwall.gif  bangwall.gif  and when its raining heavily the wiper is just too slow in the fastest mode dont u think. Plus its freaking hard to look at ur side mirrors because there's so much water accumulated there and u cant see a thing. cry.gif  cry.gif  cry.gif
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I thought I'm the only one having trouble with this problem, its seems like I'm not alien anymore. When raining, the water gather around the area makes the side mirror view becomes unclear. Seems like the only way to prevent this from happening is to buy the side cover or what the name is called forgot.
Boss262
post Apr 3 2017, 01:45 PM

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Jealous sia with the new owner 5 years free service inclusive part. First owner only got 3 years free service and part, can we ask proton to extend our free service tongue.gif

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