QUOTE(attw @ Apr 6 2017, 08:50 AM)
I think the first thing they would do is ask you to reset your phone and do a clean install to see if the problem reoccurs. Have you tried that?
yea, done that for at least twice and still happen
QUOTE(eddmecha @ Apr 6 2017, 09:04 AM)
ya the interface looks like Lumia 1520 pro mode..
i didnt use TP but i applied Clear Coat,and for the ringtone i bet it was a bug for ios 10.3.1 because i have encounter it as well a few times edy since i update to 10.3.1

clear coat meaning is just a coat right? does it work well for protection when screen hits the ground?
since you also have the same issue as me, maybe we can pakat and get a new set for ourself
QUOTE(nanamizuki @ Apr 6 2017, 09:34 AM)
Don't think its a concrete reason for them to replace a new phone for u, even processor hissing sound also cannot now.
isnt that consider as hardware issue? why they dont allow anymore?