Hello, may I ask for your experience or feedback with Lazada Refund?
Actually I asked my friend to help me to buy a camera from Dejitaru at Lazada but it is stuck at "Item being packed and ready for shipment" and the item hasn't been delivered to me until yesterday which is the deadline for the delivery. I have been very anxious and disappointed that there hasn't been any progress on my order yet. I have been calling to Customer Service many times since last week and they are still not able to give me any satisfied response yet. So, I decided to officially cancel my order yesterday and gave them my friend's bank account details. They said it will take 24 hours to 48 hours to cancel my order.

Once they cancel my order, I would like to request for refund. I acknowledge that the refund process will take up to 14 days to complete. However, I would like to ask you if you have faced any unsuccessful refund with Lazada. I would also like to know what if Lazada never returns money to me? Is there any other way to get back my money?

Thank You.