Hi,

Just bought a BenQ Monitor but the dvi port fail to function, just read through the warranty description in their official website and found out pick-up service for warranty is available.
But who should i call for the pickup? Mentioned in their website to look for BenQ Authorized Service Provider and i found this Are them the guy i need to call for pick up?

This post has been edited by ragk: Feb 5 2017, 08:30 PM

Yeah whatever you see on the website, just go ahead call them and get the matter settled.

If any issue, can always speak to mr benq

Just called them, they will come to pick up tomorrow. Would i received (or shud i request) any proof from them that they has collected my monitor away for warranty?

Help me. I bought BenQ monitor from lazada but I don't get the receipt​

if the seller did provide the receipt, the receipt is behind the shipment reference paper attached in-front the box

I didn't find anything

Not inside the little plastic beg with the shipment reference?
The invoice supposedly attached with their shipment references, that's live chat support on their webpage, u shud contact them and request for the invoice if u really need 1

Okay I will try.. thanks