Unifi Official TM UniFi High Speed Broadband Thread V29, Speed Upgrade Starting Soon!
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 Jan 25 2017, 02:46 PM
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#21
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QUOTE(SkyDriver @ Jan 25 2017, 02:43 PM) I used to pay rm149 for 5mbps, get free upgrade to 10mbps you are very lucky.Then top up rm159 for 30mbps Now 30mbps free upgrade to 50mbps (rm159)? Lol  Look like you will have the cheapest 50Mbps at RM159.  |
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Jan 25 2017, 03:34 PM
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#22
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QUOTE(buybuylaptop @ Jan 25 2017, 02:47 PM) I got the free upgrade to 10mbps before budget, will I get another upgrade? The website say come back on 25th, does that mean not eligible? Those telemarketers soo annoying call so many times for paid upgrade then try to sell you maxis stuff when you say no...... Not likely since you already enjoyed your free upgrade in advance.But you can always hope for a surprise. |
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Jan 26 2017, 06:43 AM
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#23
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3,076 posts Joined: Jan 2008
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QUOTE(Kidz1995 @ Jan 26 2017, 12:36 AM) hello. Why don't you check it yourself?my subscription only VIP5. can I get free upgrade also? |
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Jan 26 2017, 10:00 AM
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#24
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QUOTE(nikrizal @ Jan 26 2017, 08:23 AM) The default exercise is that all eligible users will get their free upgrade executed regardless they click the accept button or not, except for those who refuse and click decline button Who would refuse and decline the free upgrade?Everyone is looking forward to the free upgrade. |
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Jan 26 2017, 10:49 AM
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#25
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QUOTE(christina1 @ Jan 26 2017, 10:46 AM) Unifi is getting to my nerves now ..Contract is gonna expired next month and they say I am not eligble for the 50Mbps upgrade. Can I know where can I complain about this issue. How much you pay for your current package? |
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Jan 26 2017, 10:56 AM
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#26
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QUOTE(christina1 @ Jan 26 2017, 10:50 AM) RM 209 Odd figure.Did you get free upgrade to the current package? |
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Jan 26 2017, 11:01 AM
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#27
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QUOTE(christina1 @ Jan 26 2017, 10:57 AM) Dont think so...How much u r paying? I am still on VIP5 package.  If you have not got any free upgrade before, then you should get your free upgrade in this exercise. Did you subscribed your current package under some special promotion? |
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Jan 26 2017, 11:09 AM
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#28
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If that is the case, go and fight for your free upgrade.
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Jan 26 2017, 01:04 PM
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#29
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QUOTE(jeon2 @ Jan 26 2017, 12:52 PM) VIP5 (RM149) since day 1 3 years ago, only get offer for jumbo pack and webe but not upgrade! You are so screwed!What is their standard? I thought no more VIP5 eventually. The lowest will be Unifi10. You better go and ask them why you are not eligible for the free upgrade to Unifi10. |
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Jan 26 2017, 01:44 PM
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#30
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QUOTE(jeon2 @ Jan 26 2017, 01:37 PM) This is their reply: They are telling you that your area infra cannot support 10Mbps?With regards on the query, kindly be inform that not all Unifi customer will get free upgrade. The Free Speed Upgrade is subject to the Technical and Service availability. Technical limitation is something that we can’t avoid. There will be some customers who will not be able to enjoy the Free Speed Upgrade due to this factor. Should customer not eligible for free upgrade, TM will offer customer the other option under Thank You Surprise as you received. We hope we have addressed your concern and look forward to serve you better. Regards, Check with your neighbours . Any of them has higher speed than yours. Or you call 100 and said you want to upgrade to 30Mbps (since no more 10Mbps new order). See whether they said can or cannot. If they say cannot, then your area is limited. If they say can, then ask them why didn't get free upgrade to 10Mbps. |
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Jan 31 2017, 02:37 PM
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#31
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QUOTE(young_97 @ Jan 31 2017, 02:30 PM) Anyone knows the TM router (archer c5) capable to output 50mbps via wifi ? Wireless N routers are capable of 150Mbps or 300Mbps.if not might need to upgrade router |
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Feb 1 2017, 02:48 PM
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#32
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QUOTE(GuyM @ Feb 1 2017, 02:29 PM) Received sms from TM, could this be a sign that upgrade in progress? Look like good news. Where is your location?RM0.00 Dear TM Customer, yr svc num (603xxxxx718) may be impacted due to service upgrade in yr area. Expected recovery on 02/02/2017 03:02 PM. TQ. |
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Feb 3 2017, 12:37 PM
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#33
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QUOTE(g104 @ Feb 3 2017, 11:51 AM) my mum said she can't feel the different when surfing browser. I can feel the difference when I upgraded from Streamyx 4mbps to VIP5. Youtube videos are a lot smoother. |
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Feb 3 2017, 01:04 PM
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#34
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QUOTE(christina1 @ Feb 3 2017, 11:21 AM) nikrizal can u fully utilized ur 50Mbps?If yes are u heavy gamer or download a lot files from "T". Are you on high rise building?Contract for 30Mbps gonna expire this month and TM ask me to check surprise in March 2017 only .Wondering will I get the 50Mbps upgrade. Have you got any free upgrade before? |
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Feb 3 2017, 01:14 PM
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#35
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QUOTE(christina1 @ Feb 3 2017, 01:08 PM) Nope no high rise building and free upgrade before. If you have not received any free upgrade before, how come you are not in the initial list of free upgrade?I am in my 8th month contract also got free upgrade in the initial list. |
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Feb 6 2017, 01:46 PM
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#36
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QUOTE(max_cavalera @ Feb 6 2017, 01:10 PM) wow seem like janji kosong from TM only... Why you say janji kosong?  February not yet over. Still got 22 days to go. If TM upgrade you on 1 Feb 2017, then the one year expiry is 1 Feb 2018. If TM upgrade you on 28 Feb 2017, then the one year expiry is 28 Feb 2018. |
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Feb 6 2017, 01:51 PM
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#37
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QUOTE(max_cavalera @ Feb 6 2017, 01:48 PM) you already got upgrade or not? TM said from Feb to June 2017.So far no one say they got free upgrade yet?? So, I wait for it until June 2917. Still got so many months to go. |
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Feb 6 2017, 01:55 PM
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#38
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QUOTE(max_cavalera @ Feb 6 2017, 01:53 PM) So you going to pegang vague promise by TM?? They quoted the time frame for me, then I wait for it. |
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Feb 6 2017, 02:01 PM
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#39
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QUOTE(max_cavalera @ Feb 6 2017, 01:57 PM) If its only in vague talk, no written circular with exact guarantee to free upgrade....better not hope too much I received email from TM that my free upgrade will be executed from Feb to June 2017. |
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Feb 6 2017, 02:11 PM
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#40
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QUOTE(buyoq @ Feb 6 2017, 02:09 PM) free channel or speed upgrade ? if speed upgrade, yes between Feb to June Like I said earlier, still got 22 days in Feb.but for channel,i believe few other forumers mentioned "free channel STARTING February", not "starting between Feb to June" |
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