REQUEST HOTLINK PLAN WITH VALIDITY 90/365

On January 15th 2017, I requested #Hotlink #Hotlink to change my Hotlink Fast Plan to a plan with validity 90/365 .

PM (Private Message) was sent to #Hotlink with all the required details, who subsequently replied in a short time that my request will be looked into.

I was given a case reference number for my request to change plan. A reminder from #Hotlink was to keep my line active throughout the whole process. This whole communication was all done through PM.
(You can PM #Hotlink on Desktop Version)

At the same time, I received an SMS from Maxis with the case reference number.

24 hours later, on January 16th 2017, I received notifications through SMS that my plan was changed to a plan with the following rates:
*Call rates to any Hotlink/Maxis numbers at 24sen/min & 5sen/SMS.*

Upon checking my account information through the EasyMenu*100# , I found out that my account was successfully changed to Hotlink Bagus WM !
With this plan, I am now able to purchase validity 90/365 !!
Thank you Hotlink/Maxis !!
Thank you Sam !!
(My PM to #Hotlink was replied by Sam)

I'm posting this to show my gratitude to Hotlink/Maxis for their kindness in allowing the change of plan. This is also to inform those interested in changing plans, that it is possible to do so.

To those that require the Validity 90/365, submit all your requests to #Hotlink .

Submit all your personal details through PM only!
(Do not post your personal details in public for all to see!)
PM can be done in the Desktop Version.
The details required are as follows:


1. Full name
2. NRIC/passport whichever is applicable
3. Mobile number for the request
4. Alternate mobile number for communication
5. Last top-up (Date & Amount)
6. Reason for the request


To those that successfully managed to change your plan with Validity 90/365, please kindly come back to post here to share that you successfully got the Hotlink Bagus WM.

Please share so that others are informed of it through your posting date & time that it still works. Help others be informed by your post in this thread.

Let's help one another by sharing information.
Thank you.


*** UPDATE 19 July 2017 - from fellow LYN munkeyflo (Post #29)
Please make sure that the number that you want to change plan has already been registered at least 3 months.
If it is less than 3 months, please wait until it is 3 months old, before you request for change to Bagus plan.
Require a minimum RM50 in credit balance.



This post has been edited by StarPrimo: Jul 19 2017, 03:41 PM

but they refuse to entertain my request to convert my East Malaysia plan to Hotlink Fast....

So any trade off in exchange for 365? Any charges incur for the change?

This post has been edited by chimpeny: Jan 17 2017, 02:50 PM

Bagus plan is pay-per-use for data.....

I don't think you can convert Hotlink East Malaysia Plan to any plan.
If you want the Validity 90/365, my suggestion to you is to get a new number & submit request to #Hotlink to change plan.

yeah, I'm from the future ....
Thanks for the with typo error !

I still have the remaining credit. No extra charges sent to me(yet).
Not sure if there are any charges for change of plan.

Hi. Need help. How to pm hotlink? SMS to hotlink 123?

Don't SMS ! You won't be able to.

PM means Private Message. You can do PM at this forum . Use the Desktop Version.

Log in & click on your username.
Look for 'Communicate' - Send a personal message
Click on it.
You will see 'Recipients Name' - enter the members name - #Hotlink


Let me know if this work for you.

#hotlink please do assist!
Thank you.

Thanks, StarPrimo. Finally pm hotlink. 😧

Glad to be of help
Hope you will get the validity as I do.
Do post the outcome.....
Am interested to know too.

Hotlink,
I want change to Hotline Bagus Plan to get validity 365



My details as per below.
1)Hotlink No:0175725168
2)Full name:Lai Hup Yok
3)NRIC:790225-07-5265
4) last topup amount:RM5
5)reason for subscribing the Validity service: easy to my parents use

Thank you

#Hotlink
#Hotlink, Please will you assist this case?
Thank You.


From yokjeff:
Hotlink,
I want change to Hotline Bagus Plan to get validity 365
My details as per below.
1)Hotlink No:0175725168
2)Full name:Lai Hup Yok
3)NRIC:790225-07-5265
4) last topup amount:RM5
5)reason for subscribing the Validity service: easy to my parents use

Thank you

Just to say thanks to @Hotlink for everything in assisting the plan change. PMed 24/Jan, case number received on the same day, and plan changed successfully on 26/Jan.

Hi, bro.. I have pm to Hotlink few days ago, but din get any reply yet.. can assist here??

This post has been edited by wilson_0618: Apr 2 2017, 12:56 PM

#Hotlink
Please kindly assist wilson_0618


Thanking you in advance.

Get 2 years 4 months + extended validity with onexox

Have already PM'ed #Hotlink yesterday night. Have yet to received reply.
Will leave a review after subscribe to Validity 365

Hi, PM how can I get that.

Good day, bro.. how do I know it have change the plan ?? Because I did not receive any notice yet ..

Thanks in advance..

Please PM #Hotlink again with all your details as requested. Please try to PM tomorrow .

Usually you will receive a case reference number for your request to change plan to Hotlink Bagus. You will get a reference number if you request is taken into consideration for change of plan.

You can check your plan with EasyMenu *100#
( Read my 1st post )

Please do PM #Hotlink again to request change plan for validity.

Thanks bro for your kindness.

Hi @#Hotlink,
Read through many posts and finally found some thread still active. I've PM details, please help me out. Many many thanks.

Nice info.. btw, if i want to mnp to maxis, then apply the 365 validity, stil possible?

Hi,

Please DM us yr full name, mobile number for assistance.

TQ

Hi @#Hotlink,

I have PM details. Appreciate any assistance that can be given. Many thanks in advance.

HI @#Hotlink
PM details is sent. Much appreciated in any form of help of this 365 matter.
TQ Very

StarPrimo
I've successfully gotten one of my number changed to Bagus last November with no issues. Like you, I was given a case number shortly after providing all the info and proof of residency overseas. Few days later I was informed in PM and via SMS that the plan has successfully been changed to Bagus plan. The staff, Dexter attended to my case and was very helpful.

Yesterday, I requested for another of my number to be changed to Bagus plan. Once again, I provide all the details and proof/reason. This time, Andrea replied to say that I'll need to contact them after 3 months, have minimum RM50 in my credit balance and provide proof again. Hence, I did a top up but was rejected once again because my "activation date is less than 3 months". I've no idea what the activation date is. I assume it's the validity expiry date because Andrea mentioned the activation date is on 25/7 which is also when my validity expires. I've once again top up to extend the validity to 22/10 but was still rejected. #Hotlink replies to me now is basically "Sorry, please contact us after 3 months".

So I would like to know if any of you guys here who requested for this change of plan can explain what this 3 months wait is, because Hotlink isn't giving me a proper explanation.

how to change my hotlink fast plan to hotlink bagus 365?i need 365 days expired date more than free data...
.

munkeyflo
The 3 months is calculated from the date you register the number, not validity. You can check the registered date with the CS by calling the Helpline.

Your account must be at least 3 months old before able to process change plan to Bagus. This is a new requirement for change plan to Bagus.

So check if your number is already registered 3 months old with the Hotlink CS.

Andrea mentioned 25/7, meaning you registered on 25th July. So my calculation is that 3 months after that, 26th. October only can change plan.

Hope you will get the change plan successfully.

This post has been edited by StarPrimo: Jul 19 2017, 11:43 AM

My number has been on Maxis for over 10 years. I had changed it to Hotlink since November 2016 and have been using my number on Hotlink Fast plan all the while for the past half a year. My number has clearly been active for more than 3 months with Hotlink. Thanks for explaining that the account has to be at least 3 months old to be able to request for the change. At least this now makes sense. Maybe you might want to include in your first post what are the requirements to be able to get the plan converted to Bagus, including proof of living/studying/working overseas and minimum credit balance of RM50.

But I seriously have no idea why Andrea was giving me so much headache. 25/7 is a date in the future, how can I register my number on 25/7 and have been using my number for the past 10 years on Maxis/Hotlink?

Anyways, another staff named Fiza has been helpful and apologized for their earlier replies. He replied me with my case number on 16/7 and my number is now already on Bagus starting 17/7.

Hi munkeyflo ,
I don't know why they got your registered date wrong. Should have been a straight forward change to Bagus plan for your number that is over 10 years loyal account with them.

Glad to hear that youFINALLY got your number converted to Bagus Plan.

Thanks for posting here and sharing your case scenario. At least others will get updated info on how to get the conversion plan.

Hi pmed you, please help thank you.

Edit: successful, ty.

This post has been edited by buybuylaptop: Aug 2 2017, 02:59 PM

hi bros, i have just renewed for 365 validity and $33 got deducted. New expiry is aug 2018.

do i still need to fulfill the T&C where i must top up a total of $30 within the next 6 mths to have the 365 valid?

please advise bros. thank you very much.

This post has been edited by cheesyman: Aug 12 2017, 10:24 AM

Hi @#Hotlink,

I've been wanting to change my plan to validity 365 for ages... Finally read up this thread and i'm glad that it is still possible.

I have PM you my details and hope to have my plan changed to validity 365.

Great appreciation for your help!

Many thanks!

May I know on this Bagus plan for validity 365, when you need to use internet, what are the options for internet passes? Thank you!

So for new subscriber, one must "simply" apply for any Hotlink plan first, then wait for 3 months, then only change to Bagus plan? Or we can actually straight away subscribe to a new Bagus plan (for a 2nd number or so)?

This post has been edited by yok70: Sep 18 2017, 08:21 AM

Hi yok70,

Validity365 plan is an obsolete plan and no longer offered to new subscriber. Please note that the request is subject to approval and your plan will be converted to Hotlink Bagus plan once it had been approved. Hotlink Bagus plan doesn't come with any free basic internet or free weekend data. Any usage of data without pre-purchase of data pass will be subject to pay-per-use charges.

Apart from that, we would like to inform that we only offer Hotlink FAST at the moment and Hotlink Bagus is no longer offered. Any new Hotlink number will be subscribed with Hotlink FAST.

TQ

Hi MAXIS/HOTLINK,

May I know the data passes offered under Hotlink Bagus?
I've been using Hotlink FAST since launch but increasingly I feel Validity 365 is useful for me
(It is quite a pain to keep track on validity)

Thank you.

Thank you for your reply.

As for Hotlonk Bagus with Validity365, when we need to use internet, may I know what are the options available? Thank you.

Hi,

You will be charged at pay per use amounting 10 cent /10kb or to purchase a data pass you can dial *100# > Internet Passes.

TQ-Isaac

The internet passes for Bagus are the same as Hotlink Fast?

Hi,
There will be different mobile internet passes available for both plans. You may dial via *100# for the available mobile internet passes or check it at http://www.hotlink.com.my/en/internet/mobi...rnet-plans.html for Hotlink Fast plan.

Thank You

will the idd (132) rates remain the same as hotlink fast/super idd after '365' conversion?

Hi burn1892,

Yes, the rate still remains for all Hotlink plans.

TQ

Hi maxis,

For new user, how can I get this 365 plan? Is it possible to get hotlink fast then convert to old plan?

Hi,

The plan is not available for the new users.

TQ-Isaac

Maxis, how i can change my plan to Bagus plan? I already use my number almost 5 years.

Hi, please DM us yr full name, mobile number, IC number and last top up amount for further assistance.

TQ-Isaac

dah sent details, tapi belum dapat updates lagi

PMED

Hi...

I use Hotlink Super IDD prepaid.

I want to change plan to any plan that can do 365 validity.

can help?

I cannot, I will port out to Digi.

Please reply or PM me

Already sent a PM to #Hotlink please reply if this plan can change or not anymore?

Possible to change to this plan if new MNP?
#hotlink

This post has been edited by sordanny: Oct 7 2017, 03:53 PM

Hi kyra7882,
Do be advised the plan is not eligible for Validity & Validity 365 is an expired package. Please do reload to maintain the line active at all times.

TQ

Hi sordanny,
Do be advised the Validity is an expired package. Please reload to maintain your line active at all times.

TQ

Hi @#Hotlink, I have pm u the details needed for the plan change. Thanks

Hi castle89,

--PMed--

TQ

Hi Hotlink, if the plan is currently under hotlink youth club, can i still switch it to hotlink bagus?

I need to use data temporarily now so was wondering if it's a good option to convert to Hotlink bagus + 365 validity and buy internet passes whenever required only.

Hi, you can purchase Validity for your current plan. Do try.

Anything, just PM yea.

Thank you

Still available ?

Hi,

Kindly note that we are awaiting your DM for our onward review.

TQ

sent PM to change my hotlink fast to 365

Hi.Saya hendak tukar telco ke hotlink tetapi kekalkan numpor lama saya melalui online,holeh bantu saya..Tq

Is it possible to convert my hotlink fast to any hotlink plan that has validity 365?

This post has been edited by naturalfool: Nov 16 2017, 12:18 PM

Hi sharifah bt arshad,

Anda boleh membuat pertukaran melalui online di http://www.hotlink.com.my/en/plans/mobile-...ortability.html

TQ

Is hotlink the shield or something?

-PMed-

I want help to convert my hotlink fast to any hotlink plan that has validity 365. thanks

Is it possible to convert my hotlink fast to any hotlink plan that has validity 365?

Is it possible to convert current my hotlink plan to any hotlink plan that has validity 90/365?

Hello, sent PM on details for my 365 request.

What I need to give you for the 365 validity program ?

Pm me
How to convert my normal Hotlink plan to the 365 days plan ?

Hi we_edifire,

Validity365 plan is an obsolete plan and no longer offered to new subscriber. Please note that the request is subject to approval and your plan will be converted to Hotlink Bagus plan once it had been approved. Hotlink Bagus plan doesn't come with any free basic internet or free weekend data. Any usage of data without pre-purchase of data pass will be subject to pay-per-use charges. Can we know the reason for the request? Do PM us for further info.

TQ

i want to convert to plan that have 365 validity.

Hi benji,

Kindly PM us your details as per below for further review

Name:
IC:
Phone Number:
Monthly Top Up method:
Reason to subscribe for validity 365:
Supporting documents: Overseas working/student Visa & etc

TQ

Hi

I am currently outside of the Malaysia. I have active hotlink super IDD. I am not able recharge for the next 4 months. Will anybody help me to change my plan to hotlink validity 365? I will be very thankful to you....


Attached thumbnail(s)

UGPM

parking

hi..Hotlink sebelum ini saya adalah pelanggan hotlink 365 day.Saya telah beryukar ke telco lain tapi tak sesuai.Kemudian saya ke Hotlink kembali.Bagaimana saya nak langgan ke plan Hotlink 365 day semula.Tq.

hi Hotlink! I’ve already convert my plan to Bagus WM for Validity 365 last year, for this year’s Validity purchase, do I need to request again or can I do it only on the *100# menu? Also I’m working overseas and I can only access the Roaming Menu. Please advise! thank you!

---PMed---

---PMed---

I already sent pm for you #hotlink , waiting for replies

Hi endofline,

We have responded to you via PM.

TQ

Pm me

pm me

I'm using Bagus plan but unfortunately, I not managed to topup before it got expire and now the number is expired. I;m going to buy another Hotlink Fast prepaid.

Is that possible after I bought the Hotlink fast, how can I change to Bagus plan with 365 validity ?

Hi audiocool,

Please PM us your details for further assistance.

Thank You

PM Sent.

Thanks.

can i change my number to hotlink bagus plan from other telco?

Hi blabla987,

Please PM us your details for further assistance.

Thank You

how do i active this this 365 days validity?

@#Hotlink @#Maxis
Please help me, I’ve DM @#Hotlink to request change from FAST to plan with 90/365 days validity. Up to now, no news. Kindly help. Thanks.

Hi Yokjeff,

Did you successfully converted to Bagus plan with 90/365 validity?

Thanks.

Hi chiok79,

We have responded to you via PM

TQ