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 Diamond fell out from 18k ring after 10days wear, 0.5c GIA certified 4 claws 18k solitaire

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RUI
post Feb 8 2017, 09:53 AM

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QUOTE(alexloh2002 @ Feb 8 2017, 07:27 AM)
No worries. If its in tact after a month of daily wear, should last u for many years to come. Just be sure to shake it and see if got clicking sound from time to time or after she knocks on something. Ya, d replacement can only come from guys. She did consider paying for it since I can't afford for now, but I asked her, "if u can resists not thinking u paid for it whenever ur fren said ur hubby love u so much get u this size, u can buy". For sue I will think, "not paid by me ma, but I did pay for d 1st one, oh ya, we lost it and we have to accept it". I have to face this loop for d rest my life and of course, I will not allow her to pay for it. She would have to sit on it for now.

And now with d tribunal, hope it will rule favorable to us.
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Ask her if she is gonna cry as bad if she had dropped u...
Azurika
post Feb 8 2017, 06:14 PM

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1 word. Fate.
Thats y my wife settles for a cheap Lazo Ring, and we splurge more on vacations and food, lol...
alexleck
post Feb 17 2017, 10:22 PM

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Hi Guys,

This is the latest update. Yesterday was the tribunal. Company B sent 4 reps to defend the case, while me and gf. I have printed out all the pictures taken through the microscope with my phone, all four sides of the ring, the receipts and the original copy of it. After a long wait, to my surprise, the principle said "you paid for 700++ and now you are claiming 14k? How do you determine the value? Nvm, put that aside, base on what the defender said, this is an issue involving the staff of the company who's workmanship issue, thus this tribunal is unable to judge any cases involving negligence. So, im cancelling your case, not dismissing it, which is favourable to you."

She further explained that cancellation means i can bring this case to civil court as for dismissal, i cant bring it to anywhere.

I called Company B today, offering for settlement which then they said they standby their offer, the so call special price which i can find it cheaper at Wah Chan Mid (PM me if you wanna know who i contacted). They also said if i wanna bring this to civil court, is no issue for them as they have legal department to handle it, as for me...

I was like... Wow.

From now on, company B will even more arrogant as as long as they pin any cases like this in a form of negligence (and it will be because it is a workmanship issue), we as a consumer will unable to go for tribunal as it is beyond their jurisdiction.

If we want to fight with them in civil court, not to mention the legal fees as i cant afford it, but we will have problem finding the person who willing to standup against them, willing to inspect your ring for you and prove that it is their skill issue, going against this Giant firm, who is the market leader in diamond stocks because everyone got business dealings with them and they cant afford it. If anyone knows anyone who can help, pls pm me.

My advise to you all who want to buy diamond rings, pls pls pls, inspect the ring by
1. brushing the face against your clothes, see if got scratching sound and see if got cloth easily tangled in the prongs/claws as it should be smooth and unable to tangle.
2. Shake it see if got clicking sound, if got means its loose, not to our eyes but between the claws and the diamond got gap.
3. Also try to push it in from the surface of the diamond with your finger. If it can, then it wont be able to sustain any knock on directly.
4. Also make sure the ring when is on your finger, it wont be able to turn around easily, it shouldnt be tight but positioned upwards firmly. Add a ring clipper if you must but that would spoil the beauty of the ring. You can always try 0.5 reduction in size.

If you dont do all the above, the moment you leave their shop, "you are on your own." (direct quote from company C).

I dont think we can go for another diamond ring as without warranty and the possibility of it coming off is there. Unless you go for factory made settings and not loose stones, that should be safe, but with the conditions:
1. right size for your finger (resizing >2 points will break the strength of the ring)
2. price is right
3. design and diamond size is right
The above are an issue for us.

I do not wish this to happen to anyone of you as the pain for the days to come is unbearable. My best wishes to you all.

PS: should you have any questions, i will still reply you since this is the end of my case.
DoomCognition
post Mar 8 2017, 05:32 PM

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How much did you pay for it, and why did you claim for more than the value that you paid? So Company B is Wah Chan MidValley? Also, can publish the written judgement from the tribunal that negligence is not covered? Cause if this gets published and goes viral, I think you may have a case.

This is Malaysia, and looks like the tribunal is also the boleh type.
knight
post Mar 9 2017, 03:27 AM

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This reminds me of my wife. At first I told her don't use the ring while doing house shores. All those heavy detergent and sometime you may forcefully hit the ring and the diamond maybe can fall off.

She did not bother until one day that ring kena scratch. Now really behave oledi and wear the other ring without diamond 1. Only when go for dinner or special occasion will wear.

Another stupid case was, she took out her Gold bracelet to wear during the new year. I told her, these gold thing really not meant to wear but keep. It's dangerious and she may easily drop it. Coz it's thin and wear on the wrist.
End up she drop it unknowingly until she suddenly realize how come and since when her gold bracelet stuck in the cushion at home. She did not realize that until the next day. That's a lucky case.

Well, If want wear these stuff out, I think better for for platinum or white gold. Ask yourself, why you buy stuff like ring, bracelet and necklace? Bracelet is meant to wear correct? So find something that can last long and robust. And Not DANGEROUS. (You want your partner get robbed mehh??)

Pls don't tell me because of Gold bracelet is good investment bla bla bla. If want then just get a Gold bullion instead.

That's what I want to say.
pml_318
post Mar 9 2017, 09:34 AM

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So that's Wah Chan MidValley laugh.gif
nonexno
post Mar 18 2017, 10:13 AM

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Those who can set properly are dead or dying. No more younger generation sifus.

Currently only euro has some good sifus. Hong Kong also use China guys who are normal factory workers.

4 claw is strong enough. Esp 0.5 carat.
1designs
post Mar 22 2017, 12:25 PM

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She marry you or the ring? She sound like a pampered girl lol
TSalexloh2002
post Mar 25 2017, 12:45 AM

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QUOTE(DoomCognition @ Mar 8 2017, 05:32 PM)
How much did you pay for it, and why did you claim for more than the value that you paid? So Company B is Wah Chan MidValley? Also, can publish the written judgement from the tribunal that negligence is not covered? Cause if this gets published and goes viral, I think you may have a case.

This is Malaysia, and looks like the tribunal is also the boleh type.
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Company B definitely is not Wah Chan! They are the cheapest, best offer i come across. If I'm getting a 2nd ring, definitely from them, finger crossed if their skill is ok.

Lok Fook is d new player in town in Pavillion, everything have to go through Hong Kong, even quotation for a custom ring! But their design is eye opening.
TSalexloh2002
post Mar 25 2017, 03:11 AM

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QUOTE(knight @ Mar 9 2017, 03:27 AM)
This reminds me of my wife. At first I told her don't use the ring while doing house shores. All those heavy detergent and sometime you may forcefully hit the ring and the diamond maybe can fall off.

She did not bother until one day that ring kena scratch. Now really behave oledi and wear the other ring without diamond 1. Only when go for dinner or special occasion will wear.

Another stupid case was, she took out her Gold bracelet to wear during the new year. I told her, these gold thing really not meant to wear but keep. It's dangerious and she may easily drop it. Coz it's thin and wear on the wrist.
End up she drop it unknowingly until she suddenly realize how come and since when her gold bracelet stuck in the cushion at home. She did not realize that until the next day. That's a lucky case.

Well, If want wear these stuff out, I think better for for platinum or white gold. Ask yourself, why you buy stuff like ring, bracelet and necklace? Bracelet is meant to wear correct? So find something that can last long and robust. And Not DANGEROUS. (You want your partner get robbed mehh??)

Pls don't tell me because of Gold bracelet is good investment bla bla bla. If want then just get a Gold bullion instead.

That's what I want to say.
*
Well, girls will always be girls. That's why guys are so different and that we are the + and they are d -.

TSalexloh2002
post Mar 25 2017, 03:20 AM

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QUOTE(nonexno @ Mar 18 2017, 10:13 AM)
Those who can set properly are dead or dying. No more younger generation sifus.

Currently only euro has some good sifus. Hong Kong also use China guys who are normal factory workers.

4 claw is strong enough. Esp 0.5 carat.
*
During my search for the right ring, getting it on time is always a concern for me. Thus I did check out who has sifus in their shop and who doesn't. Well, there's this big one in Ampg that's why I went for them and then... Like this.

Their defend statement, 2claws bent outwards. They could have told me is my gf's work and show me which claws, but they didn't and said it is nothing wrong with d claws. In their statement states d ring was reviewed by 2person with name and staff ID.

I prepared for a big fight but end up shooting myself at home after d tribunal...

TSalexloh2002
post Mar 25 2017, 03:30 AM

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QUOTE(1designs @ Mar 22 2017, 12:25 PM)
She marry you or the ring? She sound like a pampered girl lol
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She is not a pampered girl. She is worth it. The ring was just a proof of my affection and commitment prior to entering 2nd chapter together.

Was it difficult? Yes. Financially, thinking front and back, before buying and after the purchase.

Was it necessary? Yes. If u don't do it, u will never know how far would u go, figuratively speaking.

Was it worthwhile? Yes. She is yours forever.

There will be UPS and downs. If u still can come back together after those problems, these small steps will constantly remind why r u here and where u coming from.

We are happy together without d ring, for now. I still need to get another same spec.... (T..T)
TSalexloh2002
post Mar 25 2017, 03:49 AM

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QUOTE(DoomCognition @ Mar 8 2017, 05:32 PM)
How much did you pay for it, and why did you claim for more than the value that you paid?
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The value of d ring, 2010 GIA, E color Vs1, RM7999 from company A, with 18k claw size 9.

Melted the ring to custom another 18k white gold size 6 to hold back the same stone at company B, RM800-RM200(trade in). Diamonds are base on raparport price, which reflected base on USD. USD was Sky rocketing that time.

Cant blame company A. I lost it bcause company B workmanship issue. One of d jewelers in KLCC told me one of d claw mark is too deep, thus having extra gap for the stone to move with just minor impact on d surface. But he not willing to testify. They can provide warranty for a short period of time if I'm buying a new one from them but theirs is around RM16,000! Factory made, two weeks wait.

At Sunway Velocity, one of d shops, platinum diamond ring, the stone sanked when I touch it. Thus my conclusion is, it can happen to anyone, anywhere. Just pray when it happens, u know it and can look for it immediately where it came of.
elementum
post Apr 3 2017, 04:37 AM

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Diamond are useless piece of stone. Expensive when you buy, worthless when you try to sell. Giving gold bricks are better than diamonds.


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