I have a story to tell and hope anyone out there who can help.

I bought a 0.5carat GIA certified diamond ring from shop A for proposal to my gf. I showed my gf the pic of the ring before and knowing she doesn't like the design of the setting, so after i got it, i took it to shop B for resetting (trade in the setting that comes with the diamond from shop A, melt it and top up for another setting I chose from shop B). So, it is a custom made exact fit to the diamond, 18k 4 claws/prongs solitaire. During the choosing of the setting, i was abit skeptical of the 4 claws lily design and wondering if 6claws would be safer but i was being assured of the rigidity of the 4claws design by the branch manager, saying they sold many without complaints. The branch manager told me my gf can wear it for daily use.

After i got the ring, i made my proposal. My gf was happy as the claws was small, the diamond looks super big, its custom made according to her size 6 finger, thus no reason to go to the shop again. The next day she starts to wear to work and daily house chores. On the 9th day wearing, she notice the diamond is gone from the ring when we rushing for work in the morning, while we are still at our carpark. i send her off to train station, then rush back searching for it. it was during peak hours and many residence use the same walk way so most probably picked up by someone as it was sunny area. i searched the path 4 times in different hours, morning, noon, evening and nite.

I brought the ring without the stone to the shop B, telling them what happened and how it happened. the branch manager inspected the ring, the 4 claws, the side of the claws, acknowledging theres no impact mark, dents except for normal scratches to it, but he did found deep scratches at the bottom of the ring. He said probably bcos i dropped it on the floor that causes the scratch, thus d integrity of the ring is affected due to the drop impact. But a size 6 ring with 0.5carat stone, the stone will land 1st or the back of the ring will land 1st? He got nothing to say. Then i was being requested to leave the ring at the shop for the mgmt to look at the issue and come up with solutions. It was tuesday and they will only come back to me on next Monday.

The next day i went back to shop B, quietly collected back the ring as i fear they might tamper it and i need to take pictures of the ring through a magnifying glass, especially the code on the ring and the side of the claws with 4 claw tips intact. Then i brought the ring to other jewellery shops, asking their sifu to help me inspect whats wrong with the ring, is it due to normal wear and tear that causes the diamond to come off. One of the shop refuse to comment as i told them i might lawyer up while the other shop said probably my gf tangled the ring on some clothes, causing the stone to come off, its normal wear and tear. they also said, even if i buy from them in the morning, the diamond came off in the afternoon, i go back to them, they will tell me when they give me the ring, i checked everything is ok, once i leave the shop, I'm on my own, even if is a 2carat ring. Thats just cruel. what happen to diamond last forever? 18k gold is harder than platinum? i left disappointed. That day evening, the branch manager from shop B called me back, asking for the ring as their mgmt would like to inspect it. I returned the ring to them the next day, took many pictures of the ring through their microscope.

The mgmt came back to me today, telling me the next ring i buy from them, they will give me a special price. how special they didn't say. I'm disappointed.

Since the day the diamond came off, my gf unable to control herself. tears streaming from her eyes while walking on the road, while in my car, while having dinner. she couldn't take it as i said one of the shop said good sold are not returnable, we are on our own, its normal wear and tear. she couldn't understand why so many people wear diamond ring in their daily life, not facing any confidence problems, yet she own it for just 10days, it came off. she refuse to take it as an accident or shit happens. if she is robbed it would be totally a different story. she can't have peace, until she come to one conclusion, its destined she can't have a diamond ring, its not meant to be. I dunno how to comfort her but only let her cry until she tired and sleep.

For me, material things can be replaced, as long u can afford for another one. Even if i get her another one, same size, would she wear it daily? how she can wear it with confidence that it won't come off? If the shop seller can tell u u r on ur own, is normal wear and tear, they won't be responsible, which jewellery shop u can buy diamonds from without having these fear? what kind of assurance they can give u other than "its 18k gold, 4 claws solitaire, its safe. 10 years in the job, no one complaints before."
this incident changes our way of looking at diamond rings.

Here, i would like to share this story to all the girls out there, it is possible for diamond to come off of your 18k gold ring. Which shop sifu is skill enuf to guarantee your ring will be able to secure your diamond for life? Should there be anyone who share the same experience or lost your diamond from your ring, do share with me how you overcome the problem, who you seek help from and how you able to get over it in a short period of time. Also, if anyone knows of any party who can inspect my ring for me, help me explain how the diamond comes off, it would be much appreciated. otherwise, i don't think we would have the courage to own another diamond ring ever again.

Due to the lost of the diamond, me and my gf after a few quarrel, we are currently in cooling period, and it all started bcos the ring cannot hold the diamond. I understand that every ring need to be reset around 6 months or 1 year, but mine is only 10days of wearing... this is just sad.

Opps Sorry i didnt read your story. ignore my comments. Just take it as future advise.


First of all diamond are useless. but to make ur wife happy, buy another one. It is worth it.

Gold ring .. the more purer gold are softer. use 10k or 14k if you using often.
18k pieces are used for show only.

Or you have more money use platinum instead of white gold. White gold is not platinum.
Draw back of platinum. cannot be remelted. (be warned)

This post has been edited by ponomariov: Jan 14 2017, 04:42 AM

The diamond ring that my husband gave me as proposal...
I just wore like 2 or 3 days then just keep it safely...

Don't understand why some girls must wear diamond ring at all times even when doing house chores...or why there must be diamond ring then only can prove the love bla bla bla...

Anyway, if your gf like diamond ring that it would make her happy, probably it's worth to buy another one...this time, choose carefully so that you don't have to take out the diamond stone to re-do the design and setting...



This post has been edited by MiLKTea: Jan 25 2017, 12:23 PM

So sorry to hear that, can feel the heartache of both of you

Thought I'd share the little knowledge I have from wearing diamond rings for over a decade

1. 4 prong setting is not less secure. My engagement ring has a 4 prong setting, first with white gold and later on with platinum. Both works just fine, the clasp has to be secure, that's the key

2. Did you set it in one of those local chain jewelry store? They r quite terrible, trying to con you to buy a sub-standard stone, give sub-standard workmanship. My hb had so much arguments with them over the setting. Eventually we found a small indian jeweller who is not perfect, but at least try his best to cater for our requests. Did the engagement ring re-set on platinum and it's been great. More on this later

3. Other than the engagement ring, my hb also got me a eternity ring with 8 small diamonds in prong setting from the indian jeweller. Problem is, there were some workmanship issue with the setting, one small diamond fell off, not on 1 occasion but 3. And all 3 times I lost the stone, cos it's so tiny and I didn't notice I lost it until much later. But the jeweller has always replaced it for free. I'm not exactly pleased with it, after all, it shouldn't happen in the first place. But at least they r apologetic about it and has always guarantee that they would replace at no cost for me

4. Get a new one. Obviously your fiancee treasure it very much and would like to wear it all the time and it's a good thing. Just work harder to save up and sacrifice a holiday or other luxuries to get a new one for her. She'll appreciate the gesture

btw, I wear it everyday for the past 10 years other than the time my fingers got too fat during pregnancies. Went swimming and all sorts of holidays with it. It's not the daily wear that caused the diamond to fall off. It's the workmanship. But I don't think you really have a case against the shop as they have not given you an explicit warranty that they would replace the diamond for free if it comes off within a defined timeframe

This post has been edited by dasecret: Jan 25 2017, 01:54 PM

No offense, we are entitled to different opinion

keep ring in safe is quite a waste of money to me. If you don't wear it then what's the point of getting it. It also reminds you of the commitment you gave each other. And re-doing a setting would not affect how secure it is, all diamonds came loose and set into a setting anyway, so the first setting would be just as secure as the 100th if it's done properly

The diamond shouldn't have come off so easily...it's the poor workmanship. Mine...8 years also and still intact...btw, I got mine from Soo Kee. Local jewellery shops in Malaysia cannot pakai one

You two are in a cooling period because of this? Hmm.. if your love cannot withstand this obstacle, how are you two going to live the rest of your life together?

it is hard to argue now because you already accepted the goods. Is there guarantee from company B on the diamond will not come out? How to prove that the diamond drop is due to negligence or due to bad setting? Both side can argue.

Have you consulted a lawyer? You will need to pay few K for consultation and they will advise whether there is a case for your issue or not. I mean you already spend so much money...might as well spend a few more K to listen to lawyer. If the lawyer think you have a case then you might be able to recover back the cost of the diamond.

Whatever it is, move on with your life. Don't blame your GF. I am sure she felt bad already losing the diamond. After all, she is more important than the ring.

Shit happens and as a couple you must fight through to overcome it. There will be worst things that will happen if you are married in the future.

Keep calm and carry on.

That's why I only buy Tiffany or Cartier.

When shit happens, I'll screw them upside down for making me face such situation

TS now that the ring is lost. What is the other option? To get a cheaper ring or a ring with the same setting that your gf wants?

I believe the gist of the argument is due her sticking to the current design while you wanted a better design that is more robust so the diamond won't fall out again?

You really need to see her attitude and seek counsel to watch out for red flags. For me, its her fault for losing the diamond ring and demanding the same value of ring would be deemed unreasonable. But of course if the ring maker can negotiate for a much lower price for the same quality maybe you can opt that as well. You need to know what kind of person she really is. Is the relationship more important or possessions more important for her? Do you want to marry this type of person? I pose these questions to you, I am not asking you to pull out just to let you know that you need to sit down with her and realistically tell her your expectations in the marriage.

I also see another pattern that is not so good about her. She wears a diamond ring around, very few people do that in Malaysia, because of potential robbery. Most people wear wedding bands instead.



This post has been edited by dangerminimouse: Jan 26 2017, 11:09 AM

With the rock sticking out, its no surprise the claw prongs may be hold it in long term. ALso the rock would be subject to wear and tear, you wear it around, knock the wall stuff like that.

Wear it during important events la, like anniversary, big dinners and co events. But every day use is not practical.

+1

Your gf is too adamant to show off the size of the diamond with solitaire setting. For daily wear, personally I will not recommend solitaire unless your gf is super careful with it. My wife still took out her wedding non-solitaire diamond ring to prevent damages when working with household chores.

Sure boh? Scared if buy 10K ring later people accuse you of being kiamsiap...

how many people really know how to differentiate i wonder?

Diamonds are considered worthless commodity, as soon as you get out from the shop price drop 60% of actual value. I guess that the founder De Beers (Largest Diamond Company in the World), Cecil Rhodes really did an outstanding job in their strategy & marketing to market it as a scarce commodity as well as a romantic wedding ring for your spouse.
Apologies as I do not add any value in resolving TS dilemma
While at it, since you can spend that much for a rock why not head on straight to diamond expert, De Beers Diamond shop in KLCC SURIA for your second purchase I assume?

This post has been edited by Bangala: Jan 26 2017, 04:40 PM

I'd love to buy a car for her as a symbol of engagement, but that too loses value the second you drive it out of the showroom. A house would make better sense, but you can't wear it on your finger.

A diamond, on the other hand, will still be a diamond 40 years down the road. Even after she's dead, it'll still be a prized diamond on the finger of her daughter.



All commodities are worthless. Gold, diamond, oil... whatever. All that shit just gets dug up from the earth. It is us humans who attach values to them... and because we humans desire to make money, we control the supply and demand one way or another, and so most of the time these 'values' we give to commodities make no sense anyway. Futures & commodities traders know this all too well. LOL.

This post has been edited by ZZR-Pilot: Jan 26 2017, 05:27 PM

agree with u with my both hands and feet.

Expensive lesson learnt, but anyway forget about the lost and try recalling the original purpose of getting a wedding ring

Have you heard of the story how a spilled coffee in the morning spoils the entire day?

Get over it already. Let bygone be bygone and stop dwelling on it before you lose even more.

My advise to TS is...Focus on what matters...The ring IS NOT your relationship. It's symbolic, but it's not...

The next time if this come up, in a cheerful manner, and you gonna tell her...
"Baby, diamond are replaceable. I can always lose another one. But not you".