QUOTE(pacatbesar @ Apr 18 2017, 03:24 PM)
Hai guys, can i know is there any possible to claim warranty if the phone went to water.
The screen is blank but the notification sound is there. And the notification indicator is on..
Water damage is not covered in the warranty, you'll need to contact Xiaomi for repairs. Might be expensive.
Refer to:
http://www.mi.com/my/service/warranty/?v=miphone#warrantQUOTE
6. This warranty does not cover the following cases:
- The product serial number, IMEI number or warranty seal is illegible or has been removed, erased, defaced, altered, and/or tampered. If any accessory or external part of the product is missing.
- Any damage occurs in/on outer surface of the product, including but not limited to cracks, dents or scratches on the exterior cases, screens, camera lenses, buttons and other attachments.
- Deterioration of the product caused by normal wearing and tearing, including but not limited to rust or stains;
- Any other circumstances that are contradictory or are not in compliance with business ethics.
http://en.miui.com/thread-21069-1-1.htmlQUOTE
I'm very sorry to hear this but i'm afraid that you might have to replace it. I'm surprise to know t ...
I've encountered the same issue (water damage) but not as worst as yours. I used mi3 on the seaside for photo shooting, after using the phone for hours and it hang. The screen was not responsive at all. But i still manage to turn on my phone, it just that the screen is not responding.
I send my phone to the service center and they told me my phone cannot be fixed due to the water damage on the component. If i insist to fix it, i can almost buy a new one. I was kinda shock on this, coz the phone is not reliable and durable. I admitted taking the photos with slight wet hands. My friends who use their samsung phone and iphone on the seaside which do not have this problem.
i think xiaomi should look seriously on this issue, coz i need to get another new phone again! and I would not consider mi3 again after this incident.
disappointed