QUOTE(Barricade @ Sep 1 2021, 12:41 AM)
now gotta test monthly limit.Kiple Pay, New player in mobile wallet
Kiple Pay, New player in mobile wallet
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Sep 1 2021, 12:41 AM
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#41
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65,249 posts Joined: Jan 2003 |
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Sep 2 2021, 08:56 AM
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#42
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QUOTE(CoronaV @ Sep 2 2021, 08:08 AM) you can find at kiple website https://kiple.com/fees-and-charges/ |
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Sep 2 2021, 09:53 PM
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#43
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QUOTE(Coconut @ Sep 2 2021, 09:44 PM) how did you manage to get hold of customer service? i try chat with them yesterday, until today no reply yet. wait longer?i can pass thru the ic verification, but for the selfie thing, after capturing video and click submit, the blue circle will keep on spinning and nothing happen, tried for few days still the same, anyone face this before? it seems app trying to upload video then get results back. |
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Sep 3 2021, 11:02 AM
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#44
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65,249 posts Joined: Jan 2003 |
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Sep 3 2021, 11:08 AM
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#45
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65,249 posts Joined: Jan 2003 |
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Sep 3 2021, 11:13 AM
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#46
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QUOTE(avinlim @ Sep 3 2021, 11:07 AM) someone reported maybank doesnt recognize kiplepay as 'ewallet'. eg use FCB VS for 1% QUOTE(fruitie @ Sep 3 2021, 11:11 AM) Yes. I really blasted their CS and asked them if their backend team never do UAT before releasing to public? |
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Sep 3 2021, 02:37 PM
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#47
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QUOTE(mamamia @ Sep 3 2021, 02:33 PM) But, i hope Kiplepay can give good rate for oversea spending when border is open... then, i can really ditch my Bigpay card... https://kiple.com/fees-and-charges/Oversea Conversion rate Transactions made in foreign currency shall be converted to MYR at the conversion rate and charges as determined by card schemes on the day of conversion. A service fee of 1% will be charged for each transaction. i think wont beat bigpay. kiplepay follow bank's style mamamia liked this post
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Sep 4 2021, 03:53 PM
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#48
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QUOTE(confuzan @ Sep 4 2021, 03:36 PM) got my card, activated, try to spend online, got the otp on my phone but there is no box to input otp (authentication failed). anyaone facing the same problem? what is the merchant?probably it cannot identify the new card number or you don't have enough balance in kiplepay wallet, txn rejected. |
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Sep 5 2021, 11:17 AM
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#49
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Sep 5 2021, 12:12 PM
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#50
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QUOTE(kaiserreich @ Sep 5 2021, 11:22 AM) To clarify: if you explain more earlier, then we know what happened.Wednesday. Try to use debit card, 1 otp came in, successfully paid. After 30mins try to use again, no otp. 68886 used by lalamove as well, lalamove otp able to be received. Saturday. Try to use debit card again. Otp page error but sms received. Tried again, otp page error and otp sms not received. Sceptical that this is a telco issue. if you didn't get otp, likely blocked by limits or thresholds or insufficient wallet balance to make payment. also 68886 shortcode is shared. received once by lalamove doesn't mean it will always work. sometimes Telco sms centre got backlog. somtimes the sms aggregator that manage 68886 has backlog too. the moment you initiate payment, there are many parties or systems involved throughout the whole end-to-end transaction chain. beLIEve liked this post
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Sep 5 2021, 12:37 PM
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#51
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QUOTE(kaiserreich @ Sep 5 2021, 12:22 PM) Thanks for the explanation. I have sufficient balance so that i means i might have to call my telco. no need call Telco.just restart phone.Tried to top up again with wife's card. Looks like the error with the authentication page is still there. Wife's phone has no problem with OTP. ![]() odd indeed on the error. perhaps contsct kiple CS to find out the error reasons. |
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Sep 6 2021, 02:28 PM
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#52
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Sep 7 2021, 01:41 PM
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#53
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QUOTE(cybpsych @ Aug 25 2021, 11:53 AM) QUOTE(mamamia @ Sep 7 2021, 01:34 PM) May I know what commission payment is it? My previous transaction was SSPN payment.. SSPN charged RM25? signup promoThe transaction shown like minus my account.. But when I click in, it shown like rewards.. https://kiple.com/wp-content/uploads/2021/0...us-16082021.pdf |
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Sep 7 2021, 01:45 PM
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#54
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QUOTE(cybpsych @ Aug 27 2021, 07:07 AM) incoming reward somehow got app bug, tagged the txn with black text (outgoing) rather than blue text (incoming) QUOTE(mamamia @ Sep 7 2021, 01:44 PM) mamamia liked this post
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Sep 8 2021, 10:03 AM
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#55
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QUOTE(MiKE7LIM @ Sep 8 2021, 09:58 AM) anyone face issue to use this ewallet? you mean pay using kiple qr code? at mrdiy and ahcheng laksa?I tried to pay at MR DIY & Ah cheng laksa,,, both merchant not able to capture my QR code ... end up have to change to Grab/Tng wallet before this, i managed to top up SSPN for 3-4 times .. if yes, does mrdiy/ahcheng laksa part of kiple merchant? |
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Sep 8 2021, 10:16 AM
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#56
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QUOTE(MiKE7LIM @ Sep 8 2021, 10:12 AM) yealo... i asked the counter before i show kiple pay QR code.. both confirmed yes but end up failed. i seeI try to have some genuine spend instead of SSPN & withdrawal only. i searched ah cheng laksa and mrdiy from the app. didnt show any of them maybe can try ask kiple from the in-app chatbot if ahchenglaksa or mrdiy are part of kiple merchants to accept payment |
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Sep 8 2021, 10:53 AM
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#57
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Sep 9 2021, 01:56 PM
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#58
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QUOTE(rooneybeckham @ Sep 9 2021, 01:35 PM) Hi, my account is verified (oledi submit IC and done eKYC) but wallet size still basic.. probably pending ekyc approval before increase wallet sizeIs there any step to do to upgrade to premium/platinum? rooneybeckham liked this post
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Sep 9 2021, 02:55 PM
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#59
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QUOTE(rooneybeckham @ Sep 9 2021, 02:10 PM) Yes, I follow what shown in video. mine, didnt get any notifications on success ekyc. just checking the wallet name (platinum) First attempt failed to verify, 2nd attempt successfully change to verified, but wallet size still basic.. Maybe I wait for one day, then tmr will contact CS if still same.. Is it we will receive sms notification once success to verify? yep, perhaps wait a bit. or can try logout and login again see. |
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Sep 10 2021, 05:38 PM
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#60
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QUOTE(haru20 @ Sep 10 2021, 03:48 PM) https://kiple.com/wp-content/uploads/2021/0...us-16082021.pdf// 3. Campaign rewards will be rebated in a form of credits via Kiple wallet within 7-10 working days // in reality, we gotten the rebate earlier than 7 days |
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