Just wanted to share, Be U is no longer offering Term Deposit at campaign rate. Rates go back to standard - starting from 1.95% to 2.15%

Just wanted to share, Be U is no longer offering Term Deposit at campaign rate. Rates go back to standard - starting from 1.95% to 2.15%

Got a reply from BeU customer service regarding the 3.75% campaign
Did not even clarify whether it is discontinued or the rate to be revised (if so probably is back to the original 2.1% rate which is a joke lol).

be u qard? do not know can do fd without opening beu account

ya just curious why didnt choose to state 4 as "Playback" instead 3.75

want to gain some understanding into BeU strategies

I was unable to withdraw Be U term deposits. The app kept displaying " Your ID verification is in progress" and there is no option to cancel it. I am unable to perform any transactions, including viewing my term deposits and withdrawal of my matured fixed deposits. Have been calling their customer services whole morning but no answer.

BE U's rate might sound attractive but I am beginning to think it's not worth it to place any funds in there with all the effort, trouble and time wasted just to try to get them to do anything via CS.

As previously mentioned, tried to change bank account number linked to my Term Deposit:

1. No option in app itself which is a MAJOR FLAW
2. Calling CS via phone takes FOREVER. I have been in the same queue number for over 40-45 mins and it's always the same "We are experiencing a high number of calls and all our customer service officers are BUSY, please wait A MOMENT, you will be served SHORTLY. You are currently caller number 4". Wow, I didn't expect such THOROUGH service that each caller takes at least 20 mins?
3. Submitted a ticket, later received a call (FINALLY) to verify identity and all necessary procedures on 9th; was told will take 2-3 working days but till today, NOTHING. My term deposit in app still shows my Rize account linked to the matured Term Deposit without any in-process indication that any effort is being made for manual withdrawal request submitted.

In short, my money's trapped in there UNTIL they decide to get off their asses and change something on their end which in this case, runs on THEIR TIME. AND not to forget next Monday and Tuesday are public holidays. Such a GREAT service.     

Perhaps if you have a BeU Qard Savings Account-i, they may be able to resolve things faster. At least with the BeU Qard account you can Duitnow your money out to another bank.

When I first started to use BeU, the app prompted me to set up another bank account to receive money from matured FDs, or I should open an Qard account. Perhaps it was a blessing in disguise that my attempt to set this up was unsuccessful and I ended up opening the Qard Savings account.

I had 2 FDs matured and the fund was transferred automatically into my Qard Savings account. But in my wife's case when her FD matured, we waited for another day, still no fund was transferred to her Qard Savings acocunt. However she file a complaint via the app and within a couple of hours the issue was resolved.

For those looking for an online option, Be U's TD 3.65% campaign is still running until March 2026.

webull now better,6%