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Unifi Official TM UniFi High Speed Broadband Thread V28, Free Upgrade In 2017

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fruitie
post Jan 19 2017, 01:59 PM

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QUOTE(sg999 @ Jan 19 2017, 01:54 PM)
29 of december 2016.
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That explains. Early upgrade is for those before Dec 2016. smile.gif

QUOTE(annoymous1234 @ Jan 19 2017, 01:55 PM)
Wait. So we need to confirm online to get the free upgrade? If not we won't get it?
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Stupid right? Well, just do it if want free upgrade. laugh.gif

QUOTE(skywardsword @ Jan 19 2017, 01:57 PM)
30>50 on 31jan

Unified on Oct 2016
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Yes, same like me also 31 January, hopefully they keep to their promise. Feel like coming back early from CNY break just to test the speed. sweat.gif
fruitie
post Jan 19 2017, 02:07 PM

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QUOTE(annoymous1234 @ Jan 19 2017, 02:04 PM)
They didn't mention anything also. If I didn't see this thread I won't know. :mad:
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Trust me, they will still give free upgrade to those eligible but didn't fill in the form, it is already announced in Budget 2017 and they have to deliver no matter what.
fruitie
post Jan 19 2017, 02:12 PM

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QUOTE(mhisyam6 @ Jan 19 2017, 02:10 PM)
perhaps, "janji dicapati". that's why all user afraid. free upgrade no need to fill up form in the first place.
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Ya lo. Earlier also didn't mention anything about this form. Then this thing pops up today.

QUOTE(jiaen0509 @ Jan 19 2017, 02:10 PM)
Maybe they first serve the user who filled the form and agree to upgrade... those who did not fill maybe need call them and get confirmation
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They should do like TIME broadband. Straight upgrade without asking for consent.
Is there anyone will decline faster speed with no additional cost and no contract extension?
fruitie
post Jan 19 2017, 02:15 PM

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QUOTE(edr1c @ Jan 19 2017, 02:13 PM)
paying 129 now, last time relocate wanted to terminate, probably retention program
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That's a very good pricing for 10Mbps. thumbup.gif
fruitie
post Jan 19 2017, 02:29 PM

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QUOTE(sentry68 @ Jan 19 2017, 02:25 PM)
Started with VIP5 @ RM149 since Feb 2013, rejected multiple offers to upgrade from 2014 onwards till late last year.  Got the free upgrade from VIP5 to VIP10 around Sept'16 at same cost, and finally decided/agreed to take their offer in mid Dec'16 to upgrade to ADV30 @ RM159 with Jumbo hypp tv package minus the free call, but tied to another 2 years of contract and 1 year equipment warranty.  Was told I won't be eligible for further free speed upgrade this year since I've received the free upgrade from VIP5 to VIP10 last year.

Just check the "Thank You Surpise" site and to my surprise, I am entitled to free upgrade to ADV50 again!  So not a bad deal for 50Mbps with Jumbo hypp tv package  @ RM159 if I really get another round of upgrade!  :-)
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Wow, that's a super good deal. Jealous. cry.gif
Report here once you get it, I will complain to TM and MCMC for this as well, I want RM 159.

This post has been edited by fruitie: Jan 19 2017, 02:30 PM
fruitie
post Jan 19 2017, 02:39 PM

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QUOTE(lowjun @ Jan 19 2017, 02:38 PM)
I'm getting this instead of upgrading my speed.  doh.gif  doh.gif

http://imgur.com/a/cIMu2
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Normal. smile.gif
First batch is those before Dec, then before 31st Dec.
fruitie
post Jan 19 2017, 02:41 PM

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QUOTE(mhisyam6 @ Jan 19 2017, 02:40 PM)
mine a bit better. Complaint slow service then TM give discount RM30. Later will enjoy 10MBPS for RM119 (exclude GST).
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Have you filled in the form?
fruitie
post Jan 19 2017, 02:50 PM

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QUOTE(Xefron @ Jan 19 2017, 02:46 PM)
1.VIP 5 @ RM 149
2.VIP 10 @ RM 149 / another RM50 discount / Original Price RM199
3.UniFi 30 @ RM 159 /Original RM 229 (169+60)/ remove previous RM 50 discount / add another new RM70 discounts
4.Upgrade to UniFi 50 @ RM159 /Original RM 279 (219+60)/ remove previos RM70 discount/ add another new RM120 discounts.

brows.gif not bad
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Thanks for the summary. I will complain and to make sure I have the same treatment as well once sentry68 gets his upgrade.
For sure I know TM will not ask their customers to pay more than what you are paying now if you have started subscribing, so those on 159 plan, don't feel scared ya. biggrin.gif

QUOTE(mhisyam6 @ Jan 19 2017, 02:48 PM)
yes. filled and just need to wait for the sms.
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Then just sit down and relax.
fruitie
post Jan 19 2017, 02:51 PM

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QUOTE(sk41 @ Jan 19 2017, 02:50 PM)
same like me
started with VIP @RM149 since Apr 2013, then addon sportspack @RM30 (because got EPL back then)
then get free upgrade to ADV30 Apr 2016, price remain the same @RM179 with NO new contract

then checked "Thank You Surpise" site and got free upgrade to ADV50 starting Jan-Jun 2017  thumbup.gif
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How is it same? He is paying RM 159 while you are paying RM 179. sweat.gif
fruitie
post Jan 19 2017, 02:57 PM

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QUOTE(sk41 @ Jan 19 2017, 02:53 PM)
mine is ADV30 + SportsPack = RM149 + RM30

i believe sentry68 is ADV30 + HyppTV Jumbo = RM149 + RM10

right?
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Oh well, but HyppTV package is not important for me because I don't watch it. tongue.gif tongue.gif
They can give me my current HyppTV package (Aneka free upgrade to Ruby) with 50Mbps for RM 159. I don't mind at all. laugh.gif I never even install HyppTV to my monitor. tongue.gif

QUOTE(soyusa @ Jan 19 2017, 02:55 PM)
His RM159 free upgrade to 50Mbps + Jumbo HyppTV package while mine RM159 free upgrade to 30Mbps + Aneka HyppTV package.  cry.gif
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That's why I really dislike how TM is operating now, it has 10001 different customized packages. doh.gif
fruitie
post Jan 19 2017, 03:33 PM

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QUOTE(WhitE LighteR @ Jan 19 2017, 03:02 PM)
Im paying 169 before GST for 10Mbps... if I agree to their upgrade now to 30Mbps, will i still be paying 169 or their stated price on website which is 179 (before GST) ?

The FAQ didnt state clearly the price. Just mention will be the same...
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Same price. When you register for this free upgrade, it will mention same price, no contract extension.

QUOTE(sk41 @ Jan 19 2017, 03:03 PM)
I believed that, i got the free upgrade because i still subscribed to Sportspack
they were losing a lot of customers/subscription because they removed the Astro Supersport (EPL) package
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OK...

QUOTE(sitescope @ Jan 19 2017, 03:03 PM)
this unifi50 is forever is it, not like until 31 dec 2017
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Forever until you give up on it.

QUOTE(soyusa @ Jan 19 2017, 03:07 PM)
Similar situation as Telco M*x*s.
Don't think we can get the same package as sentry68
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Fight for our rights. flex.gif

QUOTE(duabijitelur @ Jan 19 2017, 03:23 PM)
i receive this message from the thank you surprise page

" Please check back from 25 January 2017 to discover your surprise! "
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Yes, if it is Streamyx.
fruitie
post Jan 19 2017, 03:35 PM

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QUOTE(duabijitelur @ Jan 19 2017, 03:33 PM)
fruitie but mine is unifi
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Errr... Did you upgrade from Streamyx before this? sweat.gif First time seeing this for UniFi users...
fruitie
post Jan 19 2017, 03:45 PM

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QUOTE(blstz @ Jan 19 2017, 03:36 PM)
their england also got mistake  doh.gif

user posted image
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Typo lo. "Your current plan" is correct. tongue.gif

QUOTE(sitescope @ Jan 19 2017, 03:39 PM)
fruitie
do u know any reliable unifi ejen in here ?
i need to ask questions on transition from maxis to unifi w/out downtime at my home (eg. terminate maxis in the morning & install unifi in the afternoon)
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Er.. I'm not too sure as I don't get mine here and not sure if your request can be fulfilled. sweat.gif
UniFi installation needs to beratur... At least 2 days.

QUOTE(duabijitelur @ Jan 19 2017, 03:39 PM)
nah but vip5 to vip10 free upgrade , most probably thats the reason
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Oh, no wonder.
fruitie
post Jan 19 2017, 03:54 PM

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QUOTE(kosuke09211 @ Jan 19 2017, 03:49 PM)
Hi this is my 1st time smile.gif I wan to ask if Unifi have or doesnt have the Unlimited free call like streamyx used to do? Because when i apply for it i ask the agent multiple times about it and he said NO. There wont be additional charge if you call other TM fix lines. But now im receiving bills that they charge me for all the fix lines call we made.
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You need to pay additional RM 20 for free calls. Which package and how much are you paying now?

This post has been edited by fruitie: Jan 19 2017, 03:54 PM
fruitie
post Jan 19 2017, 03:58 PM

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QUOTE(kosuke09211 @ Jan 19 2017, 03:56 PM)
...wth? He told me that advanced plan has the free call not the VIP XX pack...
I just apply last year dec for Unifi Advanced Pack 30mbps and he didnt told me about the 20 additional charge as well.
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Those promos you see now are all without RM 20 free calls.
If you sign up RM 179 for Advance 30, no free calls, only RM 199 has.
fruitie
post Jan 19 2017, 04:03 PM

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QUOTE(kosuke09211 @ Jan 19 2017, 03:58 PM)
wait? Im on RM199 plan wor... Why they're still charging me forit?
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Refer to this image: https://forum.lowyat.net/index.php?act=Atta...post&id=8418818
Login to your OCC UniFi and see your bundle. If it comes with "Click to Add" under Voice STD 20 [Free] then you don't have free calls.. If the button is not there, then you have free calls.
So verify first before making complaints to TM.
fruitie
post Jan 19 2017, 04:07 PM

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QUOTE(kosuke09211 @ Jan 19 2017, 04:06 PM)
Ok I will try it after work  sad.gif  Thanks for the help
Also is the addditional 20+ completely free call like streamyx? or there's a limit
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600 minutes if I'm not mistaken.
fruitie
post Jan 19 2017, 04:22 PM

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QUOTE(kosuke09211 @ Jan 19 2017, 04:19 PM)
Somehow i feel cheated by the agent  sad.gif  Only reason i agree to upgrade to unifi was because of the free call...orelse i will just stick with my streamyx 8mbps zzzzz
Anyway thanks for the info. And the other senpai who helped me  notworthy.gif
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Aiyo, so many telcos already give free unlimited calls. Just register one with your mobile package and talk all you can. I never install my phone anyway, so it is a redundant feature for me.
8Mbps to 30Mbps is a good leap and now 50Mbps... You wanna stay with 8Mbps just because of free calls? sweat.gif
fruitie
post Jan 19 2017, 04:27 PM

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QUOTE(kosuke09211 @ Jan 19 2017, 04:23 PM)
sad.gif not me well my parents. Espicially my mum...you know la 2 auntie go on with a conversation can go for hours and hours.
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Register her mobile package for unlimited calls... She can call her fixed line or mobile, or even WhatsApp calls, WeChat calls, borak sampai they give up. laugh.gif
Or just ask them to switch to WhatsApp calls and WeChat calls, using WiFi. laugh.gif
fruitie
post Jan 19 2017, 04:43 PM

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QUOTE(kosuke09211 @ Jan 19 2017, 04:40 PM)
blink.gif  That's a good idea. Why i havent though of that LOL  hmm.gif
Now just how to explain to her why there is no more unlimtied call lol
Thanks Again! notworthy.gif
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Or if she really prefers to talk over fixed line, then just top up RM 20 for free calls lo... But not unlimited la. smile.gif
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