Lol yea. I tried last weekend & I can't complete my transaction. It asked me to contact cashier / staff. Luckily he didn't stare or gave unpleasant look. Just tapped his card, asked me to leave merchant's copy of receipt and it was done. But still quite troublesome. Might as well go to counters with cashiers. Is it only for paywave? How about if we insert the card into terminal? Still the same?

Went to tesco ioi yesterday... everything went so smoothly. This is actually my 1st time using it. There's a worker standby there, just pass the merchant copy to them.

Seems like one of my transaction although it's recorded but no points given. Used the SPay last Monday @ McD, Citta Mall. My 1st and & 3rd transaction were awarded points but not the 2nd. And I made sure it's way more than the 5mins interval (almost 20mins from the looks of it).

So... what is the way to contact them? Would prefer to send a msg to them.

Email to my.samsungpay@samsung.com with details below. They will reimburse the reward point to you.

(1) Credit Card receipt / Sales Draft (the receipt that printed out from the credit card machine);

(2) The screenshot of the current level of your reward; and

(3) The screenshot of the full page of the payment card history (showing your card details & the particular transaction)

Thank for the info. Unfortunately for me, I don't have the CC/Sales chit... can I still proceed with the number 2 and 3?

giant

before make payment i ask cashier accept paywave???

cashier answer yes

after i show my samsung pay...she say need insert CC

then she ask supervisor come, ok  supervisor want to try

but after that supervisor also say want insert CC

hahahahaha

i tell them i dont have cash

Supposedly tgv can get b1f1 using citibank clear card but they required physical card to get the promo. Ended up paying for actual price. So stupid leh.

i think cashier dont know what is paywave what is samsung pay

only know insert CC

and then suka suka answer yes

dont know is my problem or what

everytimes got problem

just now went to MCD then use SPAY 1st try cannot, then ask try again

Mcd staff tell me "boleh cuba dua kali shj"

Im using Maybank CC for Samsung Pay and the transactions are not recorded on Samsung Pay and I not getting any point since Christmas. Anyone have the same issues?

Hi guys, do you know how can we complain to bank negara regarding minimum amount to use paywave? Caltex near e-gate penang island only allow me to use paywave for rm 20 and above. I dealed with the payment counter, not at the pump terminal. When i mentioned to the cashier that it is an offense, the cashier said he knows but still need rm20 and above. Really raised my anger to max this time.

Other Caltex stations do not have this issue at all.

Or is it fine just to complain to caltex HQ CS?

Encountered my first ever location that specifically declined spay at Padini Queensbay Mall.

They accepted wave, but said must be physical card, and spay not accepted. They said they used to accept, but not sure why it's discontinued. And it's not because they need to re-enter the card number into their POS system.

Contacted spay customer support, but they also didn't offer much info. Merely said "depends on merchant's acceptability".

Well, I eventually used Paywave, and they returned my card immediately. Even if there was something they needed to enter something for their POS, it would be something they could get from the merchant's slip.

It's normal. Even MCD she position the machine slot in card but I use my phone tap on top. She was surprised. She asked me is this from bank or phone.

I told her when you have time Google Samsung pay.

i totally mistaken how the points are collected, they are not like before 1 ringgit to 1 point, its 1 freaking transaction to 10 point, so no point in using it cause points hard to get

lol funny....it's not their money, don't know why they have those weird attitude to begin with.

TESCO 8am Open  

Haha. That early.

Now I rotate between Tesco (8am) and giant (10am)